---
title: UMAI Reviews
meta_title: 'UMAI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how UMAI works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 38
  scale: '5'
date_modified: '2026-07-27'
parent_category:
  name: Reservation
  url: https://www.g2.com/categories/reservation
---

# UMAI Reviews
**Vendor:** UMAI  
**Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 38
## About UMAI
UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost.






- [View UMAI pricing details and edition comparison](https://www.g2.com/products/umai/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-06+05%3A17%3A07+-0500&secure%5Bsession_id%5D=d8b16f4e-c6c9-46c5-b5f9-8e18f3d89603&secure%5Btoken%5D=2dc8e3bbc53a5d08d90cca79ac86edfda357535827032dfcfb62c68b1f92b29a&format=llm_user)
## UMAI Integrations
  - [StoreHub](https://www.g2.com/products/storehub/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## UMAI Features
**Agentic AI - Restaurant Reservations**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integration

**Additional Functionality**
- Registration Management
- AI Copilot
- Calendar Management
- Public Waitlist
- Multi-Location
- Data Import/Export
- Reservations Management
- Customizable Reports
- Real-Time Reporting
- Reporting & Statistics
- SMS Messaging
- Alerts/Notifications
- Email Reminders
- Email Alerts
- Credit Card Processing
- Queue Management
- Self Check-In/Check-Out
- For Salons and Spas
- Customer Experience Management
- Communication Management
- Real-Time Notifications
- Customer Accounts
- Appointment Management
- Prioritization
- Mobile Alerts
- Customer Activity Tracking
- Customer History
- Real-Time Data
- Waitlist Status Tracking
- Customer Database
- Point of Sale (POS)
- Online Booking
- Waiting Time Tracking
- Electronic Payments
- Reminders
- Generative AI
- For Restaurants
- API

## Top UMAI Alternatives
  - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews)
  - [Tock](https://www.g2.com/products/tock/reviews) - 4.2/5.0 (95 reviews)
  - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) - 4.7/5.0 (75 reviews)