
Edge is very "user friendly" which makes training new staff on it is relatively quick and easy. It's also customizable enabling our company to use it the way that works best for us. We're constantly coming up with new ways to make it easier to do what we need to do. Review collected by and hosted on G2.com.
There isn't much to dislike, but there are a few quirks to be aware of. For example, the ability to find a client's first billed date is contingent on having a sales rep code in the client's screen. If that field is blank, that company will not show in the search results. We just make a point of always remembering that field. Another is that when you are sorting search results, if you want to see only activities that are coded as a letter "A" (for example), the sort will bring up every result that has the letter A anywhere in it, and not just the results that are only the letter "A" by itself . It's more of an inconvenience than a dislike. Review collected by and hosted on G2.com.