Easy of use. We have a team of shoppers and delivery persons in the ground, and it was a hassle to communicate and coordinate with them effectively. ULTATEL changed that, and now everything is a breeze. We can have group chats, interact with costumers, etc, and everything from the same platform. Review collected by and hosted on G2.com.

In order to effectively use it on mobile devices, you need to have an internet connection. If shopper are inside malls, they sometimes have hard time getting a decent connection. We have instructed them to always connect to wifi to avoid this type of issue, and this seems to have solved the problem. Review collected by and hosted on G2.com.

I was a bit unsure to change my phone provider, but ULTATEL's system is really easy to use, and customer support is always available to answer any questions. Review collected by and hosted on G2.com.

So far I had nothing to dislike since they offer a much more reliable service than my last provider. Review collected by and hosted on G2.com.

Great customer service and willing to help out in every way needed. We haven't had any issues with our phones which always is a good thing! I recommend Ultatel! Review collected by and hosted on G2.com.

Nothing to dislike, so far so good. I've been making payments online and it's easy to navigate Review collected by and hosted on G2.com.

Their setting up process was great and their customer support is also top notch. In my experience, much better than competition.

Overall, the service is more or less the same of what we got elsewhere, but the facility with which we can contact their customer support is just mind blowing. Review collected by and hosted on G2.com.

Nothing I can think of. Everything has been spotless so far. Review collected by and hosted on G2.com.

The integrations ULTATEL provides between several different services and tools is perfect. You can connect ULTATEL to MS Teams, Pipedrive, and several other tools.

The digital world isn't compartmentalized like other services would like you to think. ULTATEL understood that and created the best software integrations I have ever saw. Review collected by and hosted on G2.com.

Their admin backend looks old, but I believe they are working on their design and brand and this should be in their pipeline.

However, it's still functional and extremely fast. Much faster than competitors btw. Review collected by and hosted on G2.com.

good support, local and quick access to support Review collected by and hosted on G2.com.

few times outages per year, need to have good monitoring system for internal infrastructure so they can notify end users promptly. Review collected by and hosted on G2.com.

The most helpful and biggest upside of using ULTATEL is the reliability of their customer support. I tried other VoIP services before, and their customer support is usually a nightmare. On top of that, all ULTATEL features and UI are really simple and straightforward to use. Review collected by and hosted on G2.com.

Absolutely nothing. I just wish I had known them earlier. Review collected by and hosted on G2.com.

Ultatel is very convenient and easy to use. Review collected by and hosted on G2.com.

I've noticed that it crashes sometimes and don't detect my phone number. Review collected by and hosted on G2.com.

Remember when phones were old and boring and made only calls? ULTATEL changed that. Now you can connect your phone with every single business analytics tool you use on your business. Review collected by and hosted on G2.com.

You can't make or receive calls without internet. But that's not an ULTATEL drawback, that's how VoIP works. Review collected by and hosted on G2.com.

This has been a fantastic experience. I have tried other VOIP solutions and there were issues that ended up being my problem. Not so with Ultatel. Review collected by and hosted on G2.com.

Great service. I wish I had done this earlier. Review collected by and hosted on G2.com.