Best ICLOUD Communication and affordable Review collected by and hosted on G2.com.

Nothing at this time; nothing to dislike Review collected by and hosted on G2.com.

reliable, quality, service. Implementation went very well. Review collected by and hosted on G2.com.

limited control of phone system management Review collected by and hosted on G2.com.

The UltaTel system delivers on all features, functions, ease of use and level of custoemr service our company was looking for in a VOIP service for our medium-sized business Review collected by and hosted on G2.com.

UltaTel was an unfamiliar brand to us when we were researching new VOIP systems, so there was an initial leap of faith in bringing them on. Review collected by and hosted on G2.com.

Great customer service! Theyr support team is really on it! Thanks. Review collected by and hosted on G2.com.

The apps (w/ Teams) can be fussy sometimes. I've been sent some helpful documentation so I'll see if it works. Review collected by and hosted on G2.com.

Customer Service is responsive and helpful. Using the app on wifi it works great and is very helpful for remote employees who work from set locations. Review collected by and hosted on G2.com.

The mobile app on phones has limited functionality when using mobile data. Phone calls have major delays, frequent drops, and limited functionality. Review collected by and hosted on G2.com.

Flexibility. You can add and remove users and phone numbers as needed, on-the-go. This makes working with them a breeze for small business like mine.

ULTATEL's flexibility and scalability also makes it extremely cost-effective.

It's advanced features are also great, like voicemail-to-email transcriptions, call recording, etc.

And, it's extremely easy to use. Review collected by and hosted on G2.com.

Reliance on internet connection. Even though it's not something about ULTATEL itself (any VoIP provider will suffer from this), it's something that bothers me from time to time. Review collected by and hosted on G2.com.

Integrations with several features and software like Microsoft teams, CRMs, etc. It makes much easier to sift through hundreds of sales emails and make calls straight from our CRM system. Review collected by and hosted on G2.com.

Could it be free? Just kidding. They pack a ton of value for what they charge, and it's in fact one of the best prices available.

The only thing I don't like much is the design of their admin dashboard. It feels a bit dated. Review collected by and hosted on G2.com.

We enjoyed a lot how easy it was to get set and start using. But what really blew our minds was the speed and reliability of their mobile app.

We used Nextiva before and issues happened very frequently. From the app crashing to SMSs and call records that just vanished.

We feel we can trust our phone provider now. Review collected by and hosted on G2.com.

I'd like a more modern design in the backend where we manage our accounts. Review collected by and hosted on G2.com.

ULTATEL's mobile app is excellent. Notifications are fast and reliable, and you really never miss a client. We are a distributed team working from several locations, so for us it was really important to make sure all team members receive the phone notifications. Review collected by and hosted on G2.com.

So far, I can't think of any downsides. If I have to complain about something, it would be my mobile connection, but this has nothing to do with ULTATEL. Review collected by and hosted on G2.com.

Very Caring, very polite & helpfull employees. Review collected by and hosted on G2.com.

There is nothing I dislike about ULTATEL. Review collected by and hosted on G2.com.