AW
Aaron W.
Systems Analyst
Enterprise (> 1000 emp.)
"Outstanding Support and Flexibility with a Modern Touch"
5/5
What do you like best about UKG Ready?

UKG Ready is a solid product. Very flexible in setup, secure on their site, & modern in its appearance. While the product is excellent, customer support is EVEN BETTER! Support is quick, deeply knowledgeable of the product, walks me through changes I'm stuck on, polite, & super helpful. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

At times when releases are pushed into production, features are delivered ON & we may not have been ready for it. There are times that UKG does not foresee our cloud server being overloaded & distribute enough computing power to it....things get better after they spin off other customers to another cloud. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
GM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"User-Friendly and Efficient HR Tool"
5/5
What do you like best about UKG Ready?

I like UKG Ready because it's user friendly and makes it easy to log in. It's confidential, which is important to me. I appreciate how it provides a user-friendly experience with tabs, so I can easily access any information I need. UKG Ready also makes it easy for me to look for any forms or information that I might need, which is particularly helpful when I work in an agency. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

There really isn't a feature on UKG that I don't like Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Ready

Thank you for your positive feedback! We're happy to hear that you find everything easy to find and well-placed on the screen. We appreciate your support.

JH
James H.
Teacher
Enterprise (> 1000 emp.)
"Easy Clock-Ins Anywhere and Quick Time Tracking"
5/5
What do you like best about UKG Ready?

It's easy to clock in from anywhere. It's easy to check my times and hours. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

I have no dislikes. I think it works well. Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Ready

Thank you for leaving a review!

stantonmegan26 .
S
stantonmegan26 .
"User-Friendly with Minor Hiccups"
5/5
What do you like best about UKG Ready?

I use UKG Ready for performance reviews, tracking my PTO and sick time off, and keeping my W-2 forms and other info up to date. I love how easy it is to navigate the system; it's not hard to get where you need to go, and it is fast. It allows me to access my information quicker and on my own, and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

I think updating information on UKG Ready could be improved. When doing performance reviews, I've had times where I entered my answers, but they didn't save. I also struggled to find where to start entering new information. I started to understand better once I worked with it more. Review collected by and hosted on G2.com.

C. B.
CB
C. B.
"Convenient Payroll Management with Some Setup Challenges"
3/5
What do you like best about UKG Ready?

I find the convenience of reconciling timecards in UKG Ready really beneficial. I also appreciate being able to reprocess punches, as it works very well. Additionally, UKG Ready allows employees to observe their balance of accruals and enter their time off requests electronically, which is quite helpful. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

Sometimes, highlighting a punch and dragging it to a different line is difficult from the laptop I use sometimes. I don't use the laptop often but when I do, this is sometimes a problem for me. For most that are not tech savvy, they have a very hard time with the initial setup. They seem to skip important prompts and will call for me to help them get through the initial set up, even when I reset their password. Review collected by and hosted on G2.com.

Zack H.
ZH
Zack H.
"Effortless Payroll and Benefits Management"
5/5
What do you like best about UKG Ready?

I use UKG Ready to check my pay, benefits, time off, and tax information, and it's very helpful for answering any questions I have about benefits and tax information. I really like that I can see everything on my pay stubs, all of my regular hours and overtime hours are broken down nicely. I also appreciate being able to see my time off balance and my projected balance, which helps me plan my vacation days. The initial setup was easy, and although it took me a bit to learn the app, I've loved it since then. I definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

As of now I have no dislikes. Review collected by and hosted on G2.com.

Heidi T.
HT
Heidi T.
HRIS and Payroll Analyst
Mid-Market (51-1000 emp.)
"UKG’s Customer-Driven Innovation and Helpful Community"
4/5
What do you like best about UKG Ready?

UKG listens to it's customers. It has an ideas portals that allows users to submit ideas for application improvements. UKG has implemented some of those ideas. They have an extensive knowledgebase and community that can help you find answers. UKG is always evolving to make the software better. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

Integration with 3rd party vendors take a while to set up. We have file feeds for each of our benefit providers but sometimes we need to make an edit or set up a new vendor. The response time is slow and it takes months to set up a new vendor. Review collected by and hosted on G2.com.

Cindy p.
CP
Cindy p.
Program Admin Assistant
Mid-Market (51-1000 emp.)
"Easy Time Entry with Smart Defaults and PTO Tracking"
4.5/5
What do you like best about UKG Ready?

It is easy to enter the time, it is convenient to have the program you enter time on most often come up automatically to save time. I really like being able to check my PTO hours, and pre add them for time I know I will take. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

I only enter my own time, I do not approve time sheets, so I really have no downsides. Review collected by and hosted on G2.com.

Nadia D.
ND
Nadia D.
Mid-Market (51-1000 emp.)
"Streamlined HR Processes with Real-Time Ease"
5/5
What do you like best about UKG Ready?

I like that UKG Ready is easy to use and simple. It eliminates the wait for HR to answer requests, making most interactions real-time. I appreciate that I don't have to email HR and wait for a response; instead, I can see HR responses directly within UKG Ready. It allows me to request days off immediately and receive email notifications, whether approved or denied. The transition to UKG Ready was easy. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

Nothing Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Ready

Hi Nadia,

Thank you for leaving a review!

Jennifer D.
JD
Jennifer D.
Director of Operations
Small-Business (50 or fewer emp.)
"Customizable HR and Payroll Solution, Takes Time to Implement"
4/5
What do you like best about UKG Ready?

I like how thorough the UKG Ready system is. There is a lot of training available, and the system is built so well that there are many customizations and edits I can make. I appreciate having access to learning modules to help learn how to do certain functions. Review collected by and hosted on G2.com.

What do you dislike about UKG Ready?

I don't care for how long the implementation system takes at the moment. I believe that all companies operate differently, so it would be nice if we didn't have to complete all of the 50+ courses and we can focus on completing certain courses based off of what our company needs are. Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Ready

Thank you for sharing your experience with UKG! We understand your concern about the implementation process and will take your feedback into consideration for future improvements.