Hands down, customer support. To be able to reach out and open a ticket when I run into an issue, I am not able to fix on my own and have it not only solved in a timely manner but also confidently taught how to fix it myself in the future is priceless. They walk troubleshoot with me, then walk me though step by step how to fix it, taking their time to answer all of my questions along the way. Review collected by and hosted on G2.com.

Not being able to time stamp, or effective date, accrual periods when our employees transfer from hourly to salary and vise versa. The Accruals 2.0 just has some bugs in it that are being worked out, but that is how it is with all new processes. Review collected by and hosted on G2.com.

"UKG has made managing my work-life balance so much easier. The interface is intuitive, and I love having everything—from my pay stubs to my PTO requests—all in one place - either on my computer or my phone. It’s rare to find an HR tool that doesn't feel like a chore to use, but UKG is genuinely straightforward and reliable." And at 63 years old, the simpler the better. Review collected by and hosted on G2.com.

I can honestly say that there is nothing I don't like about this software. I am 100% satisfied. Review collected by and hosted on G2.com.

UKG Ready has proven to be a reliable all-in-one platform for our organization. We utilize its HR, Time & Labor Management (TLM), Points, Accruals, Payroll, Tax, and Leave modules, and everything integrates seamlessly. The system is user-friendly for both administrators and employees. I find the employee self-service features particularly effective, as they significantly reduce administrative workload. The navigation is intuitive, allowing users to locate what they need with minimal training. Additionally, the reporting tools are straightforward and flexible, making it easy to access the data we require. Review collected by and hosted on G2.com.

Overall, we’ve had a positive experience. Like most systems, there can be a learning curve when first setting things up, but once configured, it runs smoothly. Review collected by and hosted on G2.com.

I find UKG Ready incredibly beneficial for helping me with my payroll and knowing my check status. It lets me know my pay and gives me my check stubs, so I can see everything that's coming out of my check before I get it. It also helps me keep track of my financial status related to my job, my hours at work, and other special things going on at the company. I love that I can access all this information while I'm at home, so I don't need to go to the office. It's really convenient because I can use it from anywhere. Review collected by and hosted on G2.com.

Sometimes it's hard to log in, but other than that, it's pretty good. Review collected by and hosted on G2.com.

UKG Ready is helpful because it puts HR, payroll, and timekeeping all in one place, which makes managing employee information way easier. It also automates a lot of routine tasks, so organizations save time and reduce mistakes. Review collected by and hosted on G2.com.

Sometimes it feels like its slow or not intuitive. For example,, there are things to click to get around that you wouldnt know unless you were taught. Review collected by and hosted on G2.com.

I like the ability to change my direct deposit info with ease on UKG Ready. I'm able to change the amount I get per account and can split it up to help with budgeting. Plus, getting my W2s is easy, and I can view all of my paystubs ever. The initial setup was very easy too. Review collected by and hosted on G2.com.

I think the time off request process could be simplified. Since we only have regular PTO, it would be great to see it default to that option. Review collected by and hosted on G2.com.

I like the convenience of the UKG Ready app on my phone because I can access my time card from anywhere and add notes to my supervisor about payroll. It also allows me to make changes to my activities, which is really helpful. Review collected by and hosted on G2.com.

Sometimes our time clock does not capture our punches. Despite it saying I swiped in, it sometimes doesn't record my end punch. Accessing the company code can be problematic. Review collected by and hosted on G2.com.

I like that everything related to my paycheck and time can be accessed from UKG Ready. As a manager, I find the time clock feature particularly helpful in keeping up with my employees. It was also very easy to set up and to use. Review collected by and hosted on G2.com.

I would like to be able to update my information like phone numbers myself without having to wait on HR. Review collected by and hosted on G2.com.

I like how simple UKG Ready is and the easy way it allows customization. It allows me to generate reports for different visualizations and have all my collaborators on a single platform. I can also filter the information and have greater control over the collaborators' working time. Review collected by and hosted on G2.com.

I don't know, maybe add more colors or at least the available color palette that the platform has. It could be adaptable to the company's color scheme. Review collected by and hosted on G2.com.

its user friendly interface and how it brings everything time tracking,scheduling ,payroll all into one place.It also makes easy to manage work hours and adjust timings according to the needs. Review collected by and hosted on G2.com.

one thing i dislike is that this feature is not available in an application format..if it was available it would be more easy and convient to acess. Review collected by and hosted on G2.com.