# UKG Ready Reviews
**Vendor:** UKG  
**Category:** [HCM Software](https://www.g2.com/categories/hcm-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,562
## About UKG Ready
At UKG, our purpose is people®. We’re on a mission to inspire every organization to become a great place to work through HR and payroll technology built for all. With UKG, you get more than 70 years of combined experience in HCM, workforce management, and culture solutions ― all in one suite. The UKG Ready® software suite is the intuitive, centralized HCM solution designed for small to mid-sized businesses that meets all your employee needs. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes, empowering your people to be more productive, make more informed decisions, and build a culture of trust within their organizations. UKG Ready is designed to grow along with your business, offering a comprehensive suite of tools that offer actionable insights, help ensure compliance, and improve profitability. Using the power of AI, it draws on a unique set of work, people, and culture data to boost efficiency and productivity, ultimately driving better business results for all. For example, UKG Ready streamlines core HR functions by centralizing employee information in a single secure database to give HR teams simplified benefits administration, automated workflows, configurable forms, and real-time access to all their people data in one convenient place to help reduce administrative workload and compliance risk. When it comes to payroll, UKG Ready calculations run continuously in the background to reduce payroll processing time and provide real-time reports and analytics. UKG Ready’s flexible pay rules engine simplifies different pay scenarios such as shift differentials and employees with multiple positions. And automatic compliance updates keep you current with constantly changing regulatory requirements. For workforce management, UKG Ready streamlines time and attendance tasks by automating hour tracking, time approvals, and time-off requests. It also simplifies leave and accrual tracking with consistent policy application. In addition, managers can create optimal schedules based on demand, skills, and compliance rules while employees can access self-service tools for shift selection and schedule viewing. And automated expense tracking speeds reimbursement approvals for a better employee experience while offering comprehensive reporting for more informed decision making. The Great Place To Work® Hub in UKG Ready leverages data from the global workplace culture authority, Great Place To Work, and compares it with insights gathered directly you’re your people, allowing you to measure company performance and receive recommendations on improvement opportunities so employees want to stay and grow. UKG Bryte AI™ is our AI-powered sidekick and the embodiment of UKG’s commitment to help organizations become great places to work by empowering people with the insights they need to build a brighter future for all. With AI driven by decades of people, work, and workplace culture data, users get insights to build trust, make the hard things simple, and deliver personalized experiences that foster meaning and purpose. And as partners for life, all UKG customers receive expert support, on-demand guidance, and anytime, anywhere access to a wide range of resources.



## UKG Ready Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of UKG Ready, making navigation and process management effortless and efficient. (708 reviews)
- Users appreciate the **easy access** UKG Ready provides, enabling efficient management from both phone and computer. (358 reviews)
- Users value the **simplicity and ease of use** of UKG Ready, making it accessible for everyone. (288 reviews)
- Users appreciate the **user-friendly time tracking** of UKG Ready, allowing effortless navigation and efficient management of employee time. (272 reviews)
- Users appreciate the **streamlined interface** of UKG Ready, which simplifies payroll and employee management tasks significantly. (263 reviews)
- Helpful (225 reviews)
- Easy Navigation (222 reviews)
- Attendance Tracking (211 reviews)
- Navigation Ease (207 reviews)
- Time-saving (188 reviews)

**What users dislike:**

- Users find **navigation difficult** , citing complicated features and cumbersome menu items as major challenges. (147 reviews)
- Users experience **frequent login issues** , facing delays and unexpected logouts that disrupt their workflow. (126 reviews)
- Users find the **learning curve steep** , with complicated features and overwhelming menu items during initial use. (102 reviews)
- Users find UKG Ready **not user-friendly** , struggling with navigation and initial setup, particularly in the app. (90 reviews)
- Users find UKG Ready **not particularly intuitive** with complicated features and frustrating navigation hindering their experience. (84 reviews)
- Users find the **login problems** with UKG Ready frustrating, as it often requires repeated manual sign-ins. (73 reviews)
- Missing Features (73 reviews)
- Limited Customization (71 reviews)
- Slow Loading (62 reviews)
- Users face **clocking issues** with UKG Ready, including difficulties with time corrections and lack of an undo option. (57 reviews)

## UKG Ready Reviews
  ### 1. Intuitive, Fast, and Insightful—UKG Ready Delivers Real Workflow Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frederick T. W. | AWS Data Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about UKG Ready?**

One of the standout features of UKG Ready is its intuitive user interface and user experience, which makes navigating the platform straightforward for both new and seasoned users. The seamless integration capabilities allow UKG Ready to connect effortlessly with other systems, enhancing workflow efficiency and minimizing manual processes. In terms of performance, the platform delivers reliable speed and functionality, ensuring tasks are completed without unnecessary delays.

UKG Ready also offers competitive pricing and a strong return on investment, making it a smart choice for organizations looking to maximize value. The support and onboarding process is thorough and responsive, helping users transition smoothly and resolve issues quickly. Additionally, the platform’s AI and intelligence features empower users with actionable insights, further optimizing operations and decision-making across the board.

**What do you dislike about UKG Ready?**

One challenge with UKG Ready is that its user interface can feel unintuitive at times, making it difficult to navigate and locate specific features quickly. Additionally, some customization options are limited, which can restrict flexibility for organizations with unique needs.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready streamlines workforce management by simplifying HR processes and automating administrative tasks. This has saved me valuable time and improved overall efficiency in managing schedules and employee data.

**Official Response from Litz Simon:**

> Hi Frederick,
Thank you for sharing your experience with UKG Ready! We're glad to hear that our platform has helped streamline your workforce management and improve overall efficiency.

  ### 2. Fast, Intuitive Tab System with Easy Onboarding and Reliable Offline Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby M. | Office Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

The best aspect of the program is its ability to hold onto your login information, and even store information from when you are offline. The tab system is intuitive and makes it easy to manage people you supervise, it integrates easily into physical devices with either an app, website, or proprietary devices. The system performs quickly, only sometimes taking longer than normal due to latency. It makes onboarding easy with a few quick settings and in the case of my organization IT is able to automate that process. I do not know about pricing from my position. There is not any integration of AI and I hope it remains that way.

**What do you dislike about UKG Ready?**

The punch system can be frustrating, but often is my own fault. Along with the notifications that tend to most often be unimportant while deadlines are not notified as clearly as I would like.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG solves accurate punch systems, allows me to easily request time off of keeps track of important information.

**Official Response from Litz Simon:**

> Hi Toby, 

We're glad to hear that you find our system intuitive and that the program makes onboarding easy for your organization. We appreciate your feedback about the punch system and notifications. 

  ### 3. Timekeeping Tool That Keeps Things Organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abby R. | Applications software support, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about UKG Ready?**

What stands out most is how reliable it is for managing timekeeping and employee data in one place. Once the workflows are set up correctly, it runs pretty smoothly and gives you a consistent process for tracking hours, approvals, and employee records.

I also like the visibility it provides. Being able to see employee data, time entries, and errors in one system makes it easier to catch issues early and keep things accurate for payroll.

Another big plus is the configurability. You can tailor workflows and settings to match how your organization operates, which is huge when you’re dealing with different clients or processes.

Overall, it’s a solid system for keeping things organized and standardized, especially when you have a lot of moving pieces.

**What do you dislike about UKG Ready?**

Honestly, it can feel a little clunky at times. Some things that should be simple take more steps than you’d expect, and it’s not always super intuitive for new users.

Troubleshooting is probably the biggest pain point. When something breaks or doesn’t sync right, it’s not always obvious where the issue is, so you end up spending extra time digging or reaching out to support.

Reporting can also be a bit of a hassle. The data is there, but pulling it in a clean, easy way isn’t always straightforward.

Overall, it works well once everything is set up, but it definitely takes some effort to get there and keep it running smoothly.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps centralize timekeeping and employee data so we’re not bouncing between multiple systems to track hours, approvals, and employee info. That alone cuts down on a lot of confusion and manual work.

It also helps standardize processes. Having one system for time entry and approvals makes it easier to keep things consistent across teams and locations, which is huge for payroll accuracy.

From a support side, it gives better visibility into what’s going on. We can see time entries, catch issues earlier, and fix things before they turn into bigger problems on payroll.

Overall, it saves time, reduces errors, and keeps everything a lot more organized compared to trying to manage it across multiple tools or spreadsheets.

**Official Response from Litz Simon:**

> Hi Abby, we're glad to hear that UKG Ready has been reliable for managing timekeeping and employee data in one place!

  ### 4. Intuitive, Empowering System with Effortless Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ondrea D. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

Intuitive system to use.  I get the "keys to the kingdom" so I can change settings any time.  I can troubleshoot issues.  Reporting is a breeze (every screen is basically a report that you just slice/dice)! Implementation team was fantastic to work with. Sales process was easy and quick.

**What do you dislike about UKG Ready?**

Payroll processing is clunky with too many steps.  A new version is being released soon so I am hopeful it will resolve this.

**What problems is UKG Ready solving and how is that benefiting you?**

Reporting is so easy with UKG Ready and that was a problem with previous software vendor.  We are also able to eliminate paper timesheets for over 300 student workers with multiple jobs on campus!  This saved our office over 40 hours of work each month.

**Official Response from Litz Simon:**

> Hi Ondrea,

Thank you for taking the time to leave a review! We're glad to hear that you find the system intuitive and the reporting effortless. 

  ### 5. Effortless Navigation, Some Performance Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany S. | Property Manager, Commercial Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about UKG Ready?**

I like how simple UKG Ready is to navigate, especially for clocking in, finding PTO hours, and accessing W4 forms. It makes it easy for all employees to clock in and have access at all times to their W4 forms. The ability to update W4 forms without going through management or HR is a huge time-saver. Submitting a PTO request at any time and keeping track of the remaining PTO is very convenient. The initial setup was extremely easy; employees didn't need a tutorial to start using it.

**What do you dislike about UKG Ready?**

sometimes the system can be slow or lagging and mess up employees clock in time with the system being slow

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready makes it easy for employees to clock in, access and update W4 forms anytime, submit PTO requests, and track the remaining PTO. It simplifies navigation and eliminates the need to go through management or HR for form changes.

**Official Response from Litz Simon:**

> Hi Tiffany,

Thank you for taking the time to leave a review. Your feedback is surely appreciated and we're glad to hear that UKG helps simplify your daily tasks. 

  ### 6. Efficient and User-Friendly Employee Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamie P. | chat support, transportation escalation coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

I like using UKG Ready because it's an easy way to manage my information as an employee. It simplifies the process of clocking in and out, updating personal and tax information, submitting time off requests, and seeing my estimated pay—all on the same page. I find the main options readily accessible on the first page, which makes navigating the system straightforward. It's more updated and easier to use compared to what we used before, like Paylocity. The initial setup was easy; HR did most of the work, and I just had to update some personal information, and then I was good to go.

**What do you dislike about UKG Ready?**

Requesting time off should be easier. Sometimes I cannot find the option or don't understand the menu. Sometimes I go straight to select the date and after clicking for a few minutes it does not do anything because I have to select the time off type on the top.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to manage my employee information, clock in and out, and submit time off requests quickly, all on the same page.

**Official Response from Litz Simon:**

> Hi Jamie, We're pleased to hear that it has simplified your employee management tasks. We understand your concerns about the time off request process and will work to make it more intuitive for users.

  ### 7. Effortless Time Management, Needs a Modern Touch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel C. | CS support, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about UKG Ready?**

I like UKG Ready's simple basic layout and user-friendly platform. It's not complicated to use and doesn't have a lot of mumbo jumbo that can seem confusing for users. Normally, trainees can adapt to UKG with only one training session. I find it easy to implement when I log in because everything is basically laid out for me. The platform's design, with basic instructions on the main screen, makes it very easy to navigate.

**What do you dislike about UKG Ready?**

Well, UKG, although it's simple, it can seem like it's, you know, outdated, but it really isn't. So I guess a few updates to make it look a little bit more 2026 would be cool, but without changing the basic layout that makes it so great to use.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to easily log my time, schedule, request time off, and modify schedule changes, keeping everything organized with my company, especially valuable with a large number of employees.

**Official Response from Litz Simon:**

> Thank you for sharing your experience with UKG Ready!

  ### 8. Efficient and User-Friendly with Room for Streamlining

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jose Z. | CAD/CAM Specialist, Manufacturing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

I'm really enjoying UKG Ready, it's been working great so far. I appreciate the calculator feature as it helps me figure out how much I could make if I work a specific number of hours. I find it easy to operate and to communicate with HR. I can put a note next to my time to inform HR of changes or important updates. The initial setup was not too bad; it was a bit tricky at first, but now I've got the hang of it.

**What do you dislike about UKG Ready?**

I guess it just has a lot of features that we don't use that are not necessary, if HR could have an option to toggle it off so it won't feel too cluttered.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps me calculate potential earnings and track hours. It's easy to operate, facilitates communication with HR, and allows me to notify HR of changes via notes.

**Official Response from Litz Simon:**

> Hi Jose, 

Thank you for sharing your positive experience with UKG!

  ### 9. User-Friendly Interface with Easy Setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about UKG Ready?**

I think the best thing about UKG Ready is that it's very easy to use. The interface is great and everything is straightforward, making all the features easy to locate. I also found the initial setup to be easy; as soon as I joined the company, I was able to sign in and get started right away on the website. Overall, UKG Ready provides a great experience and it's easy for a new person to get started with it.

**What do you dislike about UKG Ready?**

The ability to sign in to UKG on the mobile app was initially pretty cumbersome for me. I had to find the original username for my company and then follow several steps to recreate that experience on my mobile.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to schedule time off and as part of my company's learning program, allowing easy access to lessons and task guidelines.

**Official Response from Alexandra Fischer:**

> Thank you so much for your feedback!

  ### 10. Easy Time Corrections and PTO Requests with UKG

**Rating:** 4.0/5.0 stars

**Reviewed by:** Salma G. | Admissions Sched, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

The best thing I like about UKG is how easy it is to request a time change/correction or PTO.

**What do you dislike about UKG Ready?**

The one thing I dislike about UKG is sometimes it takes a while to load my information like my timesheet. I fear that I may have messed up a time slot and need to reload the page because the time sheet won't load up.

**What problems is UKG Ready solving and how is that benefiting you?**

The problems that UKG Ready has solved for me was the need to ask my supervisor for time off every time. Now I don't have to even bother anyone and get my time either approved or not.

**Official Response from Litz Simon:**

> Hi Salma, thank you for taking the time to leave a review!

  ### 11. User-Friendly Once Acclimated, Ideal for Time Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Colleen K. | ENL Teacher of Record, Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about UKG Ready?**

I use UKG Ready for my timesheet and time off. It's easy to use once you know how to navigate it, and I find it convenient to put time off into the system. I like having one place to access all work-related items, which makes things streamlined and efficient. The initial setup was easy as well, which was a nice start.

**What do you dislike about UKG Ready?**

I think getting acclimated to UKG Ready takes time. I wish there was a drop-down menu showing all the different things to access. There should be a sidebar with a drop-down menu to lead you to all the different areas of the app.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps me track my time, sick leave, and other work-related items in one place. It's easy to take time off and manage everything once you know how to use it.

  ### 12. Efficient Time Management, Seamless Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra H. | Health Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about UKG Ready?**

I use UKG Ready for clocking in and out, accessing personnel information, and handling reviews. It saves me so much time and makes clocking in much easier. I love being able to access it through an app, so I don't have to go to a specific computer to sign in at work. I like having all my personnel information in one place, and being able to do my evaluation with my supervisor there is nice too.

**What do you dislike about UKG Ready?**

The login can be cumbersome at times with the authenticator, seems like it doesn't always work.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready saves me time and makes clocking in easier. I love accessing it through an app, which means I don't need a specific computer to sign in. It also keeps all my personnel information in one place and allows evaluations with my supervisor.

**Official Response from Litz Simon:**

> Hi Sandra, 

 We appreciate your feedback about the login process and will work to improve the authenticator experience! 

  ### 13. Centralized HR Solution with Minor UI Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paras S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about UKG Ready?**

I like that UKG Ready enhances efficiency and compliance while securely centralizing employee data. The platform's HR administration is valuable as it centralizes employee information in a secure database, reducing paperwork and automating routine tasks. The flexible payroll feature is impressive with its continuous real-time processing that reduces processing time and ensures accurate paychecks. I appreciate the talent management tools that cover the entire employee lifecycle, helping attract and retain talent. The time tracking and scheduling tools automate time tracking and enable effective labor cost control, while ensuring the right people are scheduled according to skills and availability. Third-party integrations with tools like Salesforce and NetSuite ensure data consistency across systems. The mobile functionality is a plus, allowing employees to check pay stubs, request time off, and clock in/out conveniently. The AI-powered insights through 'Bryte AI' provide personalized, real-time insights, aiding managers in identifying risks and making data-driven decisions.

**What do you dislike about UKG Ready?**

The user interface and navigation can be a bit of a hassle, described as a 'click maze' with limitations like only having one tab and half screen. Reporting and customization features could also use some improvement. The mobile app has limitations too, but I can't provide many details. The initial setup felt phased and required a complex understanding, which takes some time to get used to.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps manage workforce and human capital challenges, enhances efficiency, ensures compliance, and secures centralization of employee data. It consolidates HR, payroll, talent, and workforce management, reducing administrative burdens and allowing strategic growth focus.

**Official Response from Litz Simon:**

> Hi Paras,

Thank you for sharing your experience with UKG! We're glad to hear that the platform's HR administration, payroll features, talent management tools, and time tracking/scheduling capabilities have been valuable for your organization. Your input is important to us as we strive to enhance the user experience and functionality of UKG. We appreciate your support!

  ### 14. Unified System, But Needs UI Refinement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about UKG Ready?**

I like UKG Ready's unified, single-database system. HR, payroll, and timekeeping share the exact same database, which means there's no need to sync data between different platforms. This is a big advantage because an employee profile update or shift change reflects instantly across payroll and reporting. This creates a single source of truth for all of our employee data, transforming how I manage our workforce. I also found the initial setup to be quite easy.

**What do you dislike about UKG Ready?**

While UKG Ready's unified database is powerful, its clunky interface requires too many clicks for simple daily tasks. The Applicant Tracking System feels outdated, and hourly workers often struggle with mobile app glitches when clocking in. Additionally, customer support is frequently inconsistent and slow to resolve complex issues.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps with core HR, payroll, time and attendance, talent management, and onboarding. I love that it's a unified, single-database system, which prevents syncing issues and gives a single source of truth for employee data.

**Official Response from Litz Simon:**

> Hi Abhishek,

Thank you for taking the time to leave a review. Your feedback will be taken into account as we strive to improve our platform.

  ### 15. UKG Ready!  Better than competitors!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrinia C. | Director, Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about UKG Ready?**

Our team is able to customize the different platforms to fit our company's needs.  And the reporting is top notch.  Our fiscal year begins on July 1st.  In the past, we've always had to run 2 YTD reports and do a cut and paste job to come up with fiscal year data.  I love being able to give the Accounting auditor and the 401k auditor login access each year - so that they can pull the data that they need directly from the system.  And once the audit is completed, I can deactivate their access.  I love that individuals who leave the organization can still have limited access to the system.  They can still see their W2s, pay statements and other tax forms.  That eliminates those phone calls and emails each January from individuals who no longer work with the organization.  The Time & Attendance platform allowed us to finally get our PTO / Accrual process automated.  We have also been able to implement a grant allocation process on the T&A platform as well.  Two things that we've had to do manually in other systems.  And we were finally able to get rid of a 15 tab Excel document by automating our payroll journal entry.  That is something I would list 5 times on repeat.  Every system we used in the past always promised that they could integrate with NetSuite (our company's Accounting software).  UKG not only promised but they delivered.  For once our Accounting Department has been happy with HRs selection of a HRIS.  We also had a great implementation team.  Love the Open Enrollment platform and the Applicant Tracking platform.  We added the Learning module to our platform last month.  We are currently reviewing Bryte and Document Manager.  Hoping to add these features by mid-year 2026.

**What do you dislike about UKG Ready?**

Area of improvement:   The EverythingBenefits area should really be evaluated.  The EDI connection process could be easier.  The Performance Review platform could be more intuitive.  The workflow process required for this process is unreal.  Not sure why the development team is not able to add commas to the dollar amounts on the Applicant Tracking platform.  It looks very weird to enter a salary range of $150500 - $165900.  It would look better with commas.

**What problems is UKG Ready solving and how is that benefiting you?**

All of the cases that we currently have open are current.

  ### 16. Comprehensive HR Solution with Strong Community Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kenzie R. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

I love the community support on UKG Ready. I love being able to go on there and find solutions for problems that maybe we're having. Anytime I'm trying to figure out something to make it better for our team and I can't figure it out, I go into the community, and I end up finding solutions for the issue.

**What do you dislike about UKG Ready?**

I think there's a reporting issue. There's great reports that you can run-in UKG Ready, but sometimes, it's all or nothing, and I wish there were more personalization options. The filtering options sometimes could be better, like if they were more similar to Excel filtering, it would be easier to use.

**What problems is UKG Ready solving and how is that benefiting you?**

I find UKG Ready centralizes our HR services, so I don't have to use multiple programs for recruiting, solutions, reviews, and payroll.

**Official Response from Litz Simon:**

> Hi Kenzie, 

We appreciate your feedback. We're pleased to hear that UKG Ready has centralized your HR services, making it more efficient for your team.

  ### 17. UKG Ready Awesome Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Benedick  N. | Human Resource Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about UKG Ready?**

UKG delivers an all-in-one platform for full-cycle recruitment and employee record management.

**What do you dislike about UKG Ready?**

While UKG Ready is a robust and comprehensive platform, there are some areas that could be improved. Certain workflows are not always intuitive and can require additional training, especially for managers and new users. System updates or configuration changes sometimes impact processes unexpectedly, requiring follow-up adjustments. Additionally, report customization can be time-consuming, and extracting specific data is not always as straightforward as expected.

Despite these challenges, the overall benefits of UKG Ready outweigh the drawbacks, and the system continues to support our core HR, payroll, and compliance needs effectively.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready is solving several operational and compliance challenges by centralizing our HR processes into one integrated system. It streamlines full-cycle recruitment, onboarding, time and attendance, payroll, and employee record management, eliminating the need for multiple platforms and reducing manual data entry.

This has benefited us by improving data accuracy, ensuring compliance, increasing visibility into workforce metrics, and saving significant administrative time. Managers and HR staff can access real-time information, track employee credentials and documentation, and address issues proactively. Overall, UKG Ready has increased efficiency, strengthened compliance, and allowed our team to focus more on employee support and organizational needs rather than administrative tasks.

**Official Response from Litz Simon:**

> Hi Benedick,

We're happy to hear that UKG helps with your recruiting and employee record management processes. We appreciate your feedback on areas for improvement and will continue to work on enhancing our platform. 

  ### 18. Scalable and Comprehensive Platform That Grows With You

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kris K. | Payroll/HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about UKG Ready?**

The platform is scalable and comprehensive.   While it is complex, once the system is used, it's fairly intuitive to operate effectively.   Reporting is robust.   Payroll is a snap!    

Our implementation was very smooth.  It was structured and comprehensive and as a result our go live was smooth sailing.   But like all platforms, those who are involved in day to day operations must be invested in the process.  Ask questions and provide detailed scenarios for your organization in order get the system setup effectively.

Frequency of use for me is daily - every day, all day.    System is cloud based and stable.    

Customer support is available during operating hours via chat and by phone.  Chat assist is by far the most helpful when looking for a quick tip,  solution or a reminder on how to process something.   If the chat assist has difficulty in responding, they will immediately create support tickets.   You may also submit support tickets with detailed information to expedite solutions.   Tickets can be rated by importance.    Support response is prompt and professional.

**What do you dislike about UKG Ready?**

There are a few items that are counterintuitive in their location.
Total compensation statement is only available in PDF.  It would be great if that same data could be included in a canned report for ease of reference over a large population of employees.

**What problems is UKG Ready solving and how is that benefiting you?**

The amount of time in processing has been reduced approximately 75% and the ease in which I can pull reporting and metrics has become far easier than prior systems.

**Official Response from Litz Simon:**

> Hi Kris,

Thank you for taking the time to leave a review! 

  ### 19. All-in-One HR Solution That Simplifies Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valerie H. | Director of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about UKG Ready?**

How everything is in one spot, HR, Payroll, Talent, ATS. I like that you can customize each tab like Main, HR, Payroll so it makes sense in our brains. I think the training and learning aspects are getting better in that you seem to recognize that not all learners do well with written manuals. Some of us do better with visual examples of how to set up or maneuver through the system. I do like that is seems you are constantly trying to innovate and improve instead of being stagnate.

**What do you dislike about UKG Ready?**

The ATS is rather clunky and not very intuitive or dynamic. The set up to the requisitions is strange and not labeled well. Overall, sometimes support doesn't seem to be experts in what they are talking about or able to give good direction. Also, I was very unhappy with the switch in the dashboard to all white and changing the widgets as well as the logo for community. Of all the things you could be working on, that seems to fall way down on the to-do list.

**What problems is UKG Ready solving and how is that benefiting you?**

Having a remote workforce that can clock in from the field. Saves time and frustration for that group. Onboarding is simple and flows easily for new hires giving a good first impression and making life easier for HR. Talant management has made improvements to workflows which make creating and manager the process much easier which saves time and frustration for HR and supervisors.

**Official Response from Litz Simon:**

> Hi Valerie, we're pleased to hear that UKG Ready is helping you with remote workforce management, onboarding, and talent management. We're committed to further improving our system to better meet your needs.

  ### 20. Easy-to-Navigate Employee Portal That Simplifies Onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly W. | Reception/Accounts Payable, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

It was very easy to navigate the employee portal when I was working as interim HR at our facility. It also makes it simple for our employees to update payroll, benefits, personal information, compliance items, and training.

**What do you dislike about UKG Ready?**

I am not crazy with the columns that have start with or end with at the top for searching. They almost never work for me. Maybe the user! lol

**What problems is UKG Ready solving and how is that benefiting you?**

helping us to stream line onboarding and become a paperless office is so amazing! It keeps the processes moving and streamlined.

**Official Response from Litz Simon:**

> Hi Kelly, we're glad to hear that you found the employee portal easy to navigate and that it simplified the onboarding process for you. 

  ### 21. HR DIRECTOR

**Rating:** 5.0/5.0 stars

**Reviewed by:** JENNIFER M. | HR DIRECTOR, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2017

**What do you like best about UKG Ready?**

I like the ease of use of the system. The reporting in Workforce Ready is very user-friendly. You can tweak a report and not have to jump from screen to screen. 
Employees are able to see their information and create a dashboard that is custom.  
Pay statements are easily found and accruals for vacation and sick time is very transparent. to employees. 
The mobile app is a great tool for employees and managers. Time off can be requested on the app and managers can approve time while at home.  

**What do you dislike about UKG Ready?**

I wish we could pull reports that show a year over year comparison for income. 
We have several employees that transfer over the year. Transfer files need to be re-build with only some information coming over in a sync file. Most has to be re-built. It would be great if we could just switch EIN's. 
You also have to re-build the accrual info and previous time off transactions can not be seen in the employee's accrual screen. They have to go to the EIN's separately. 

**Recommendations to others considering UKG Ready:**

There is a lot of information to input when building the system. You must have a team that is fully on board and willing to spend many hours to make the system function correctly. 
If you don't have cooperation inter-departmentally, the system implementation will be much more difficult. 

**What problems is UKG Ready solving and how is that benefiting you?**

We have solved several issues. 
Mainly our time off requests and accruals. Before, we were using paper requests and tracking with a system that only allowed 2 users access. 
We now use Workforce Ready to track FMLA claims.  This has been extremely helpful because we are able to put updates and upload documents to each employee's FMLA case. 
Workforce Ready gave us a solution to our ACA reporting dilemma. Everything would have been done by hand and we would have spent weeks to figure out the 1095 reporting requirements. 


  ### 22. Seamless Payroll Processing with UKG Ready

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michel K. | Payroll &amp; Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about UKG Ready?**

I like UKG Ready for its seamless processing and timecard integration. The ability to export data to ADP and to our general ledger system is also very beneficial. Modern updates keep the software current. Completing payroll is very efficient, and the system triggers alerts to identify any possible errors prior to moving to the next step.

**What do you dislike about UKG Ready?**

I don't like that reports may include multiple sides, like Payroll side items and HR side items. Getting those items together would make things much easier. We have reports that need to be produced for Worker's Compensation audits, Labor Boards, etc., that require more details from each side, but we are unable to create a report since they are from two different sections. We currently pull two different reports from UKG and must merge them together to complete them.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready for seamless payroll processing. It integrates timecards, exports to ADP, and supports our general ledger. It triggers alerts to catch errors early, making payroll efficient.

  ### 23. Empowers Our HR Team and Frees Up Time for What Matters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cortney W. | Human Resources Management System Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about UKG Ready?**

UKG Ready includes everything our small HR team needs to not only improve and streamline current processes, but it also allows us to create new processes and implement change in our organization. From payroll, to employee engagement initiatives, to employee forms and documents upkeep - UKG Ready allows us to spend more time on community impact than the day-to-day administrative burdens. Customer support has also been a huge factor in our happiness. Turn-around time on help tickets is quick and the help is efficient.

**What do you dislike about UKG Ready?**

There are some minor changes that I would like to make, such as changing the wording on certain areas of the system to better align with our organization terms, however, our employee's learn quickly so it has not been a huge burden.

**What problems is UKG Ready solving and how is that benefiting you?**

Historically, we have had major issues with scheduling employees in multiple departments, but using UKG Ready Advanced Scheduler has allowed us to schedule any employee in any department. We have also had issues with manual entries for employee benefits with our various vendors. UKG sends all of our files to our vendors weekly to ensure we are always up to date and saving on over-payments.

  ### 24. Centralized, Customizable, and Exceptionally Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zahraa A. | HR Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about UKG Ready?**

Everything is centralized in a single location and available when needed. The customization of tabs and reports is amazing. I appreciate the programming that allows custom fields within Workforce Ready that are industry-specific and customizable to our needs.

**What do you dislike about UKG Ready?**

I did not like the color scheme of the current update. There is too much grey, and it seemed as if some things were not available. I also dislike that there is no mass download/printing of documentation available.

**What problems is UKG Ready solving and how is that benefiting you?**

Performance Management - we previously utilized Excel, and that was a nightmare with saving and updating versions, revisions of forms, etc. Additionally, UKG is resolving the Professional Development Log (basically continuing credits/sessions that teachers require to complete). In the past, we utilized Excel, and with an abundance of users, the templates we set up would always have issues or the formula would get changed, and the numbers wouldn't add up, etc. Therefore, housing the sessions in UKG and ensuring the addition of the hours in the system allowed for better data and an efficient process for all individuals involved.

  ### 25. UKG Ready: Streamlined HR & Payroll Operations, Major Time Saver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pam M. | Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about UKG Ready?**

UKG does a great job on the recruiting side of HR- bringing job openings , applicants, applications, hiring stages all in one area. We previously did these by separate spreadsheets so it has drastically reduced the amount of time spent. 

UKG allows us to store more info about our current employees- forms, incidences, dates (both present and historical), job changes, manager info, compensation breakdown and gives you the ability to solicit specific things and store that too (languages spoken, preferred pronouns, etc)

UKG on the payroll side of thing has also been great- we have a unique timekeeping system in that our timekeeping for our staff generates our billing info to our clients (when a staff person does a session, we then bill that client). The system is able to collect all of this (and we have tons of service areas we want to keep separate so we know how much business we've done in each area) and UKG can do all of this. Again, previously we did this manually using excel, then had to import that info into our other payroll system. This is a HUGE timesaver for us. 

All in all, it has really consolidated our HR and payroll operations, provided better consistency and more accuracy.

I use UKG ready all day long in my every day work. 

Our integration with UKG though complicated, was really comprehensive. You meet with each department separately and work with people who specialize in each area.

**What do you dislike about UKG Ready?**

Some common sense things aren't there - like more easily identify when an employee is not active.

The recruiting side needs to be built out further- right now you can only see the communication you sent, not what you receive back from applicants (their responses come back to you in your regular email)

the performance module is still rather klunky- finished review is way too long, the ability to have multiple managers provide feedback isn't really easy to do.

Customer support has drastically declined since we started with them. Wish they would improve that - takes way too long to get a response. The online chat used to work, not longer does.

**What problems is UKG Ready solving and how is that benefiting you?**

More consistency, more accurate. Has really streamlined our payroll/billing and recruiting/hiring process overall.

  ### 26. The Most Robust and User-Friendly HR Platform I've Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vamsi B. | Senior Financial Systems Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about UKG Ready?**

Having worked on several HR and Payroll systems throughout my career, I can confidently say that UKG is the most robust and user-friendly platform I’ve encountered.

The standout feature for me is the Reporting module. It provides a level of granularity that other systems lack, allowing for deep dives into workforce data without needing a degree in data science. The HR functionality is equally impressive it streamlines complex workflows and keeps our employee data organized and accessible.

While other systems often feel like they are built for the back office, UKG feels like it was built for the people using it every day. It’s a reliable, scalable, and sophisticated partner for any HR professional.

**What do you dislike about UKG Ready?**

I truly have no dislikes with this platform. It is rare to find a system that is robust enough for complex payroll and compliance while remaining user-friendly for daily HR administration. It has significantly reduced my manual workload and allowed me to focus more on people and less on troubleshooting software.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready solves the biggest headache in HR: Administrative Friction. By unifying HR, Payroll, and Time onto a single record, it eliminates the manual 'cleanup' work that usually plagues my day. It turns me from a data-entry clerk into a data-strategist.

  ### 27. All-in-One Workforce Management Made Simple and Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kandyce D. | People and Culture Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about UKG Ready?**

UKG Ready’s strength is its all-in-one workforce management approach, combining payroll, HR, and time and attendance in a single platform. It’s intuitive to use, reduces manual processes, and helps improve accuracy and compliance. The reporting and automation features also provide valuable insights, making it a strong solution for growing organisations.

**What do you dislike about UKG Ready?**

Some areas of UKG Ready can feel complex during initial setup, particularly for organisations with more advanced payroll or award requirements. Certain reporting and configuration tasks may require additional training to use effectively, and some workflows could benefit from greater flexibility. That said, once configured correctly, the platform performs reliably and delivers strong long-term value.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready solves the challenge of managing payroll, HR, and time and attendance across multiple systems by bringing everything into one integrated platform. This reduces manual processing, improves data accuracy, and supports compliance with complex workforce requirements. As a result, teams save time, gain better visibility through reporting, and can focus more on strategic workforce initiatives rather than administrative tasks.

  ### 28. Exceptional Customer Support That Empowers Users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy P. | Senior Payroll Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about UKG Ready?**

Hands down, customer support.  To be able to reach out and open a ticket when I run into an issue, I am not able to fix on my own and have it not only solved in a timely manner but also confidently taught how to fix it myself in the future is priceless.  They walk troubleshoot with me, then walk me though step by step how to fix it, taking their time to answer all of my questions along the way.

**What do you dislike about UKG Ready?**

Not being able to time stamp, or effective date, accrual periods when our employees transfer from hourly to salary and vise versa.  The Accruals 2.0 just has some bugs in it that are being worked out, but that is how it is with all new processes.

**What problems is UKG Ready solving and how is that benefiting you?**

We recently as a state changed the sick laws, UKG helped us implement them in a timely manner as the laws passed and passed in a different way than what was presented and expected, giving us a new challenge timewise.  We had just switched over to Accruals 2.0 in 2023 and worked through all of those changes and now we have to change the way our sick buckets work for all of our pay preps which isn't an easy task.

  ### 29. The Ultimate Workspace Companion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa G. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

"UKG has made managing my work-life balance so much easier. The interface is intuitive, and I love having everything—from my pay stubs to my PTO requests—all in one place - either on my computer or my phone. It’s rare to find an HR tool that doesn't feel like a chore to use, but UKG is genuinely straightforward and reliable."  And at 63 years old, the simpler the better.

**What do you dislike about UKG Ready?**

I can honestly say that there is nothing I don't like about this software.  I am 100% satisfied.

**What problems is UKG Ready solving and how is that benefiting you?**

I am not involved in the management of any other staff, but this software helps me to look at everything I need to keep up with my pay, manage my personal finances and even plan my weekends.

  ### 30. UKG Ready review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin B. | Senior Analyst-Workforce Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about UKG Ready?**

UKG Ready has proven to be a reliable all-in-one platform for our organization. We utilize its HR, Time & Labor Management (TLM), Points, Accruals, Payroll, Tax, and Leave modules, and everything integrates seamlessly. The system is user-friendly for both administrators and employees. I find the employee self-service features particularly effective, as they significantly reduce administrative workload. The navigation is intuitive, allowing users to locate what they need with minimal training. Additionally, the reporting tools are straightforward and flexible, making it easy to access the data we require.

**What do you dislike about UKG Ready?**

Overall, we’ve had a positive experience. Like most systems, there can be a learning curve when first setting things up, but once configured, it runs smoothly.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready centralizes our HR, timekeeping, payroll, and leave management into one platform. This has improved accuracy, reduced manual processes, and made it easier for employees to manage their own information. Payroll and tax processing are efficient, and having reporting readily available helps with compliance and decision-making.

  ### 31. Empowered Payroll Management with UKG Ready

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daren W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about UKG Ready?**

I find UKG Ready incredibly beneficial for helping me with my payroll and knowing my check status. It lets me know my pay and gives me my check stubs, so I can see everything that's coming out of my check before I get it. It also helps me keep track of my financial status related to my job, my hours at work, and other special things going on at the company. I love that I can access all this information while I'm at home, so I don't need to go to the office. It's really convenient because I can use it from anywhere.

**What do you dislike about UKG Ready?**

Sometimes it's hard to log in, but other than that, it's pretty good.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready shows me my pay, check stubs, and deductions, eliminating trips to HR. It helps track my financial status and work hours from anywhere, making it convenient to manage payroll and benefits.

**Official Response from Litz Simon:**

> Hi Daren,
Thank you for taking the time to leave a review. We're happy to hear that UKG is beneficial for your payroll processes. 

  ### 32. Efficient Payroll Management with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** john p. | salesman, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about UKG Ready?**

I like the ability to change my direct deposit info with ease on UKG Ready. I'm able to change the amount I get per account and can split it up to help with budgeting. Plus, getting my W2s is easy, and I can view all of my paystubs ever. The initial setup was very easy too.

**What do you dislike about UKG Ready?**

I think the time off request process could be simplified. Since we only have regular PTO, it would be great to see it default to that option.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to see my hours and paycheck, request time off, and manage direct deposits easily. It helps me access my W-2s and paystubs effortlessly and allows me to budget by splitting my deposits.

  ### 33. Exceptional Control and Customization with UKG Ready

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pablo Rafael P. | Gerente de Nómina, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

I like how simple UKG Ready is and the easy way it allows customization. It allows me to generate reports for different visualizations and have all my collaborators on a single platform. I can also filter the information and have greater control over the collaborators' working time.

**What do you dislike about UKG Ready?**

I don't know, maybe add more colors or at least the available color palette that the platform has. It could be adaptable to the company's color scheme.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready offers me greater control, auditing, and quality in the availability of information for the collaborators. It allows me to generate customized reports, centralize my collaborators on a single platform, and have greater control over work time.

**Official Response from Litz Simon:**

> Hi Pablo,

Thank you for the 5 stars! 

  ### 34. User-Friendly All-in-One Time Tracking, Scheduling, and Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepthi N. | Educational assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about UKG Ready?**

its user friendly interface and how it brings everything time tracking,scheduling ,payroll all into one place.It also makes easy to manage work hours and adjust timings according to the needs.

**What do you dislike about UKG Ready?**

one thing i dislike is that this feature is not available in an application format..if it was available it would be more easy and convient to acess.

**What problems is UKG Ready solving and how is that benefiting you?**

helps me in calculating my exact work hours for the week without reaching out to the admin staff each time.

**Official Response from Litz Simon:**

> Hi Deepthi,

Thank you for taking the time to leave feedback! 

  ### 35. User-Friendly Scheduling with Room for Login Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noah R. | HFA/Audit Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about UKG Ready?**

I like most that UKG Ready is user-friendly and the ease of use and modification of scheduling if necessary. I also appreciate the ease of contact with my boss regarding time off, hours, and modifications of timesheets if necessary.

**What do you dislike about UKG Ready?**

I find the login process could be enhanced to be easier to use, as the two-factor authentication with text or call can be arduous. I think it could be improved by creating an easier method than text codes or an authenticator.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps me manage scheduling errors, vacation days, sick leave, holidays, and timesheets. I like its user-friendly interface and ease of scheduling modifications. It also simplifies contacting my boss about time off and hours.

  ### 36. Custom AI Search That Flags Issues and Saves Hours on Timecard Reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inesa H. | Payroll accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

This AI tool lets us train it to search for specific things and then flag them for us. It took about 85% of the work out of searching through hundreds of timecards.

**What do you dislike about UKG Ready?**

There is not a drop down menu for me to go to a different employee when reviewing multiple timecards at a time. 
I cannot toggle between pay periods when reviewing more than one timecard at a time

**What problems is UKG Ready solving and how is that benefiting you?**

Searching the timecards and flagging us when it needs to be looked at.

**Official Response from Litz Simon:**

> Hi Inesa,

Thank you for taking the time to leave a review!

  ### 37. Effortless Time Management with UKG Ready

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara H. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about UKG Ready?**

I think UKG Ready is really easy to navigate. Clocking in and out is straightforward, and I appreciate that I can clock in on my phone instead of having to do it on the computer at work. The initial setup was very easy, and overall, I think it's much better than what my team used before.

**What do you dislike about UKG Ready?**

One time it got logged out of the account number or whatever, and I had to find that. But other than that, I've not had any problems.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to clock in and out easily. It's really easy to navigate, and I appreciate being able to clock in on my phone instead of a computer.

  ### 38. Wasted Screen Space and Nested Menus—Needs Better Context Help

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about UKG Ready?**

I like that they haven't forced us to update to the newer menu options, which makes it so I don't have to spend time on it. I like how UKG doesn't let the software designers and developers push them around. Just put stuff wherever, as long as it stacks. That's what I do at home. I'm not surprised that you put a survey at the login to UKG, I am so happy that you are concentrating on asking the Users for information after all these years. I didn't have anything to do on UKG, I was just logging on to do the triple-password mini-game.

**What do you dislike about UKG Ready?**

Having worked as a developer, I wonder why there are always huge spaces in the middle of the screen and all the menus are pushed to the sides, and then nested inside other menus. Also, why no context clues or bubble help to show people where something might be located?

**What problems is UKG Ready solving and how is that benefiting you?**

I think for HR it helps them pay everyone, keep track of trainings, store tax documents and accounting files, and keep track of incidents.

**Official Response from Litz Simon:**

> Thank you for sharing your feedback with us. We appreciate your perspective on the menu options and layout of our platform. 

  ### 39. User-Friendly with Quick Information Processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erika B.

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

I like that UKG Ready is very user-friendly and processes information quickly compared to other programs I have used. It makes me feel comfortable because it has optimized the star features of the KRONOS platform. I appreciate its role as an assistant by helping me track PTO, coordinate shifts between employees, aid in employee communication, and eliminate untimely paper trails for requests like shift swaps or leaves of absence. The initial setup was very easy, and because of these positive experiences, I would rate the likelihood of recommending it to others as a 10.

**What do you dislike about UKG Ready?**

Some functions could be set up with more rules, like when an employee submits a PTO request or Shift Coverage Request, they could be asked if they want to simultaneously submit both since both are necessary. Also, it would be nice to be able to set up groups when posting shifts.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready acts as an assistant, helping me track PTO, coordinate shifts, facilitate employee communication, and eliminate untimely paper trails required for requests like shift swaps or leaves of absence.

  ### 40. UKG Ready Sets the Standard for HRIS Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Risa T. | Chief People Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about UKG Ready?**

I have utilized many HRIS platforms in my career. There are some good platforms and some that just were not great, yet most of the ones that I have used were lacking something. I have found that with UKG Ready, it is so versatile, that it really can support us in almost every application as needed.

**What do you dislike about UKG Ready?**

The pros and cons, I am not in love with the LMS, but it is functional. I also struggle with some of the updates that really do not seem necessary, but all in all there is not much to dislike.

**What problems is UKG Ready solving and how is that benefiting you?**

We came from an antiquated HRIS system that did  not provide us accurate information. With UKG, we are able to easily track time, pull reporting, post jobs, communicate with the employees and create so many personalized employee experiences.

**Official Response from Litz Simon:**

> Hi Risa, we're thrilled to hear that UKG Ready has been able to meet your needs and provide versatile support for your HRIS applications.

  ### 41. Easy Scheduling, Timesheets, and Reporting Across Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda G. | Director of Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about UKG Ready?**

Easy to see the schedule, hours worked, timesheets, and fairly easy to generate reports for team members across departments. Also integrates well with external tools.

**What do you dislike about UKG Ready?**

Some aspects, especially in the forms, can be redundant and add to the "red tape" for team members.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready is a one-stop shop platform that our human resources department relies on to keep track of our team members, and various departments use to keep files and records for invididual team members up-to-date.

**Official Response from Litz Simon:**

> Thank you for sharing your experience with UKG Ready.

  ### 42. Effortless Payroll and Time Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marion G. | store manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about UKG Ready?**

I find UKG Ready very easy to use, and it's quite self-explanatory. I also appreciate the ability to go back into paycheck history, print off stubs, and access tax information. When staff need to find pay stubs for any programs, it's easy to show them how to get what they need. Changing tax withholding and printing W-2s is also straightforward.

**What do you dislike about UKG Ready?**

There is nothing I don't like

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready for payroll, time tracking, and handling time off. It solves tracking time off and makes payroll processes easy with features like printing pay stubs and tax forms. It's easy to use and explain, and I can easily assist staff with tax needs.

**Official Response from Alexandra Fischer:**

> We're glad to hear that you find UKG Ready easy to use and convenient for completing payroll on the go. Thank you for your loyalty and for sharing your positive experience with us!

  ### 43. Outstanding Support and Flexibility with a Modern Touch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron W. | Systems Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about UKG Ready?**

UKG Ready is a solid product.  Very flexible in setup, secure on their site, & modern in its appearance.  While the product is excellent, customer support is EVEN BETTER!  Support is quick, deeply knowledgeable of the product, walks me through changes I'm stuck on, polite, & super helpful.

**What do you dislike about UKG Ready?**

At times when releases are pushed into production, features are delivered ON & we may not have been ready for it.  There are times that UKG does not foresee our cloud server being overloaded & distribute enough computing power to it....things get better after they spin off other customers to another cloud.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready helps our school district enforce FLSA laws, keep track of our employees & their attendance, pay our hourly employees accurately, enforce leave time across multiple employee types, & fairly easily interface with our ERP system.

  ### 44. User-Friendly and Efficient HR Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about UKG Ready?**

I like UKG Ready because it's user friendly and makes it easy to log in. It's confidential, which is important to me. I appreciate how it provides a user-friendly experience with tabs, so I can easily access any information I need. UKG Ready also makes it easy for me to look for any forms or information that I might need, which is particularly helpful when I work in an agency.

**What do you dislike about UKG Ready?**

There really isn't a feature on UKG that I don't like

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready provides a user-friendly experience with easy access to information, and I use it for my timesheet, benefits, and payroll. The tabs make it simple to find the forms I need.

**Official Response from Alexandra Fischer:**

> Thank you for your positive feedback! We're happy to hear that you find everything easy to find and well-placed on the screen. We appreciate your support.

  ### 45. User-Friendly with Minor Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** stantonmegan26 .

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

I use UKG Ready for performance reviews, tracking my PTO and sick time off, and keeping my W-2 forms and other info up to date. I love how easy it is to navigate the system; it's not hard to get where you need to go, and it is fast. It allows me to access my information quicker and on my own, and the initial setup was easy.

**What do you dislike about UKG Ready?**

I think updating information on UKG Ready could be improved. When doing performance reviews, I've had times where I entered my answers, but they didn't save. I also struggled to find where to start entering new information. I started to understand better once I worked with it more.

**What problems is UKG Ready solving and how is that benefiting you?**

I use UKG Ready to manage my performance reviews, PTO, sick time, and W-2 forms. It allows me to quickly access my information on my own, streamlining my tasks.

  ### 46. Convenient Payroll Management with Some Setup Challenges

**Rating:** 3.0/5.0 stars

**Reviewed by:** C. B.

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

I find the convenience of reconciling timecards in UKG Ready really beneficial. I also appreciate being able to reprocess punches, as it works very well. Additionally, UKG Ready allows employees to observe their balance of accruals and enter their time off requests electronically, which is quite helpful.

**What do you dislike about UKG Ready?**

Sometimes, highlighting a punch and dragging it to a different line is difficult from the laptop I use sometimes. I don't use the laptop often but when I do, this is sometimes a problem for me. For most that are not tech savvy, they have a very hard time with the initial setup. They seem to skip important prompts and will call for me to help them get through the initial set up, even when I reset their password.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready allows employees to observe their balance of accruals and enter their time off requests electronically.

  ### 47. Effortless Payroll and Benefits Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zack H.

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

I use UKG Ready to check my pay, benefits, time off, and tax information, and it's very helpful for answering any questions I have about benefits and tax information. I really like that I can see everything on my pay stubs, all of my regular hours and overtime hours are broken down nicely. I also appreciate being able to see my time off balance and my projected balance, which helps me plan my vacation days. The initial setup was easy, and although it took me a bit to learn the app, I've loved it since then. I definitely recommend it.

**What do you dislike about UKG Ready?**

As of now I have no dislikes.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready solves my questions about benefits and tax info. I like seeing all my pay details, regular and overtime hours, and planning vacation days. It's helpful and gives a clear breakdown on pay stubs.

  ### 48. UKG’s Customer-Driven Innovation and Helpful Community

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heidi T. | HRIS and Payroll Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about UKG Ready?**

UKG listens to it's customers. It has an ideas portals that allows users to submit ideas for application improvements. UKG has implemented some of those ideas. They have an extensive knowledgebase and community that can help you find answers. UKG is always evolving to make the software better.

**What do you dislike about UKG Ready?**

Integration with 3rd party vendors take a while to set up. We have file feeds for each of our benefit providers but sometimes we need to make an edit or set up a new vendor. The response time is slow and it takes months to set up a new vendor.

**What problems is UKG Ready solving and how is that benefiting you?**

UKG has added tip allocations and OT rules to the system to accommodate the OBBBA. We will use both. They implemented a script to add the 2025 OT to the W2.

  ### 49. Easy Time Entry with Smart Defaults and PTO Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cindy p. | Program Admin Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about UKG Ready?**

It is easy to enter the time, it is convenient to have the program you enter time on most often come up automatically to save time.  I really like being able to check my PTO hours, and pre add them for time I know I will take.

**What do you dislike about UKG Ready?**

I only enter my own time, I do not approve time sheets, so I really have no downsides.

**What problems is UKG Ready solving and how is that benefiting you?**

I think the 2 biggest things for me is seeing my PTO, and having my tax forms there, I can adjust the amount easily and I never misplace my W2 forms. I also can easily check my past paystubs

  ### 50. Streamlined HR Processes with Real-Time Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadia D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about UKG Ready?**

I like that UKG Ready is easy to use and simple. It eliminates the wait for HR to answer requests, making most interactions real-time. I appreciate that I don't have to email HR and wait for a response; instead, I can see HR responses directly within UKG Ready. It allows me to request days off immediately and receive email notifications, whether approved or denied. The transition to UKG Ready was easy.

**What do you dislike about UKG Ready?**

Nothing

**What problems is UKG Ready solving and how is that benefiting you?**

UKG Ready eliminates the wait for HR responses, offering real-time interactions. It's easy and simple to use, allowing me to request time off immediately, and get email notifications for approvals or denials, improving workflow and reducing email dependency.

**Official Response from Litz Simon:**

> Hi Nadia,

Thank you for leaving a review! 


## UKG Ready Discussions
  - [Best practice for refunding garnishments &amp; bonus over payments](https://www.g2.com/discussions/best-practice-for-refunding-garnishments-bonus-over-payments) - 9 comments, 1 upvote
  - [Can I make this compatible with Oracle](https://www.g2.com/discussions/can-i-make-this-compatible-with-oracle) - 1 comment, 1 upvote
  - [How would I go about seeking integration with another software?](https://www.g2.com/discussions/how-would-i-go-about-seeking-integration-with-another-software) - 1 comment, 1 upvote
  - [Using calendar in Kronos in other applications](https://www.g2.com/discussions/using-calendar-in-kronos-in-other-applications) - 3 comments, 1 upvote
  - [When is the next update?](https://www.g2.com/discussions/15984-when-is-the-next-update) - 1 comment, 1 upvote

- [View UKG Ready pricing details and edition comparison](https://www.g2.com/products/ukg-ready/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A15%3A04+-0500&secure%5Bsession_id%5D=49b751e5-f20d-4a88-835a-51d6b672894f&secure%5Btoken%5D=a7cf4d8a417fc4b618907e4abdd25d47ed40e8a48d736ebc0805d87ec1973ff1&format=llm_user)
## UKG Ready Integrations
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## UKG Ready Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Automation**
- Process Automation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Generative AI**
- AI Text Summarization

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top UKG Ready Alternatives
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