UKG Pro Reviews & Product Details

The reporting function through BI is wonderful, although you're limited in the custom reporting feature. Review collected by and hosted on G2.com.

The implementation team was more worried about "checking boxes" than actually completing the tasks. Constant missed deadlines (our GLI was supposed to be completed by 1/1, they didn't even open the file we sent until the end of December... AFTER I continued to request updates. We're halfway through February and we just completed the GL!). No one cared, zero sense of urgency. Awful. Review collected by and hosted on G2.com.

Customer support is generally quickly responsive and friendly Review collected by and hosted on G2.com.

The different parts of the system do not seem to flow into each other Review collected by and hosted on G2.com.

Automating tasks is the biggest benefit. Review collected by and hosted on G2.com.

Of course cost is my biggest concern long term. Review collected by and hosted on G2.com.

it is a easy candidate data base, ease to see pay stubs for our employees and easy to re set passwords for people to log into their accounts Review collected by and hosted on G2.com.

The progrram itself seems to be slow at times Review collected by and hosted on G2.com.

I have used many software like ceridian, ADP, UKG dimensions and aldo used UKG Pro as well. UKG pro is a good software. But UKG dimension is more easy than pro. Review collected by and hosted on G2.com.

UKG dimensions is more easy in terms of year end and creating earning deduction. UKG pro is a good software. But UKG pro is little tough to validate in terms of taxable wages. Review collected by and hosted on G2.com.

The system is very robust and offers a myriad of solutions for all your HR needs. You can do almost anything you need with it. Review collected by and hosted on G2.com.

There are a lot of features that UKG offers. It is a very robust system with a lot of options and modules, but onboarding and questions take a long time. Their customer service is very slow and it takes days to get issues resolved. Review collected by and hosted on G2.com.

UKG products are good but the customer service is bad. The products do so much but the training on expressions and custom configuration is non existent. Review collected by and hosted on G2.com.

customer service is terrible and when we create service request they go unanswered and unworked. we only get attention when we escalate and its payroll critical and even then we get responses too late Review collected by and hosted on G2.com.

I like that it is easy for employees to use Review collected by and hosted on G2.com.

I do not like that we were sold and that we would get all the updates as a customer. But that is not true. We do get updates, but there are new platforms, and we are not on those and our platform is not getting updated. What we specifically liked about then UltiPro, was the fact that we would keep getting updated programming and would not be left behind. We are left behind. Our time-keeping system is old and not getting updates. If I try and figure it out for myself I can't, or I can't get anyone who can help me. The HRIS and Core are the same. Review collected by and hosted on G2.com.

It was organized to find employees and information. Interface wasn't bad and navigation was fairly easy. Review collected by and hosted on G2.com.

It does not give compensation information, which is needed from a recruiting standpoint to have visibility into internal equity. Review collected by and hosted on G2.com.

ADMIN PORTION IS WELL LAID OUT AND EASY TO NAVIGATE Review collected by and hosted on G2.com.

THE TIMESHEET PORTAL IS VERY POORLY LAID OUT AND ALOT OF EMPLOYEES ARE OLDER AND STRUGGLE WITH USING IT Review collected by and hosted on G2.com.