Ujet is easy to access. I can easily transfer a call and chat. I love that there's an auto correction with the chat. Review collected by and hosted on G2.com.

Sometimes ujet stop responding, I cannot change aux and it's takes time to re load the app Review collected by and hosted on G2.com.

The best thing about UJET is it simple to use. It have a lot of features that sync to other equipment we're using at work. We always use this tool in a daily basis and our operation won't function without it. Review collected by and hosted on G2.com.

The thing I dislike about UJET is that sometimes it crashing when paired to other tabs. It causes delay and needs to do basic troubleshooting that takes ample time of our work. Review collected by and hosted on G2.com.

I appreciate that UJET focuses on simplifying and improving the customer experience. Features like in-app support, secure authentication, and multimedia sharing make interactions more personal and efficient." Review collected by and hosted on G2.com.

"Some of UJET’s advanced features can feel overwhelming at first, especially for new users or agents who aren’t familiar with modern CX tools. It takes a little time and training to maximize its full potential." Review collected by and hosted on G2.com.

Ujet is great for setting IVR's. Their Virtual Agent is also very cool. Its a must have product when it comes to contact center. Review collected by and hosted on G2.com.

I like Ujet so there is nothing that is dislike Review collected by and hosted on G2.com.

I like that UJET makes it very easy to manage calls, chats, and customer information all in one place. It reduces complexity and helps me assist customers faster. Review collected by and hosted on G2.com.

I don't have any dislike since UJET is very helpful for me Review collected by and hosted on G2.com.

What I like best about UJET is its intuitive interface and seamless integration with other tools, which makes managing customer interactions smooth and efficient. The real-time support features also help me resolve issues quickly. Review collected by and hosted on G2.com.

What I dislike about UJET is that sometimes the system can be a bit slow during peak hours, which affects response times. Additionally, a few features could be more customizable to better fit specific workflows. Review collected by and hosted on G2.com.

I believe I like everything about the use of UJET. It's very useful when it comes to my work. It's easy for me to change my aux status and to find notes and customer's information. The setup and access are easy too. Review collected by and hosted on G2.com.

none so far Review collected by and hosted on G2.com.

Ujet offers the most reliable and fluid connection experience of any soft phone I've used, excelling at instantly routing callers to the appropriate agents. Review collected by and hosted on G2.com.

UJET is the ideal solution that flawlessly meets all my requirements, proving to be the most comprehensive and reliable platform without any discernible limitations Review collected by and hosted on G2.com.

Easy to use and navigation is user friendly. I'm getting used to it and it really helps a lot in evreything I do. As a contact support, I can handle and help resolve customer's concern. I alwasy check and inspect all it's features evrytime I use it. Review collected by and hosted on G2.com.

None so far. Everything is doing well and good Review collected by and hosted on G2.com.

There is delay on the app when being used so every call is smooth. easy to use since it is used everyday Review collected by and hosted on G2.com.

None, so far. so far so good. Every call is clear and crisp. Very easy to use and works hand in hand with the tool used as well Review collected by and hosted on G2.com.