Stephanie G.
SG
Stephanie G.
retail advocate
Enterprise (> 1000 emp.)
"Ever SInce I have been using UJET I have had no issues and I love the look and ease of use."
4.5/5
What do you like best about UJET?

I feel that The many upsides to using UJET are how easy it is to get to each area, and the shortcuts make it even easier to access information and revert back and forth quickly and efficiently and it doesnt crash often Review collected by and hosted on G2.com.

What do you dislike about UJET?

Well I haven't experienced any downsides to using UJET so far. My experience is all POSITIVE. If anything I would like o see a black screen version or other theme options available. Review collected by and hosted on G2.com.

DM
dharlyn M.
Customer Representative
Mid-Market (51-1000 emp.)
"Easy access"
5/5
What do you like best about UJET?

You did a great job when you ran the UJET. It showed that you are capable of getting people to work together and communicate effectively. The product quality is consistently outstanding, exceeding my expectations every time and easy to use. Review collected by and hosted on G2.com.

What do you dislike about UJET?

It does not have an option to remove the notification when it is linked to the tools and you need to remove it manually. it's so easy to use Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Its a good tool at work but sometimes its taking a hard time to sign in and sign out."
3.5/5
What do you like best about UJET?

Very accessible for work and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about UJET?

Having a hard time to sign in and sign out Review collected by and hosted on G2.com.

MG
Miguel Dane G.
Social Media Content Moderator
Enterprise (> 1000 emp.)
"Easy to use and to navigate the tool."
5/5
What do you like best about UJET?

As a customer support it is easy to use to contact your customers and well organized. Also UJET is convenient to use. I always use this everytime at work to know the auxes. Review collected by and hosted on G2.com.

What do you dislike about UJET?

I dont see any dislike about UJET since it helps me alot at my work. Review collected by and hosted on G2.com.

ET
Eanna T.
Customer Service Representative
Mid-Market (51-1000 emp.)
"An Ally At Work"
5/5
What do you like best about UJET?

What I like about UJET is that it can efficiently help me at work. It can help me to manage my work. And it I do love it features. UJET is also easy to navigate or use and it helps every customer support representative. Review collected by and hosted on G2.com.

What do you dislike about UJET?

I actually don't have any dislike about UJET because it helps me a lot on my work. And if I am going to rate UJET, I will rate it as 5-star. Review collected by and hosted on G2.com.

RE
Ronnel Cedrick E.
Customer Service Representative
Enterprise (> 1000 emp.)
"Ujet is very convenient and easy to use!"
5/5
What do you like best about UJET?

Ujet really helps me a lot as a customer representative because it makes the call and chat seamless and very real time! Review collected by and hosted on G2.com.

What do you dislike about UJET?

Nothing as Ujet is really doing a great job with the auxes and real time chat and call duration Review collected by and hosted on G2.com.

MM
Mia Angela M.
Customer Service Representative
Enterprise (> 1000 emp.)
"Ujet Makes Everything Easier and Better"
5/5
What do you like best about UJET?

What I like best about Ujet is how it brings everything together in one place! My favorite part has to be the agent desktop - having all the tools and data I need in a single interface saves me so much time and frustration. It just makes my job so much easier and more enjoyable overall. Review collected by and hosted on G2.com.

What do you dislike about UJET?

Currently, I didn't find any downtime as I found Ujet as very smooth to use Review collected by and hosted on G2.com.

Joanne O.
JO
Joanne O.
Customer Service Representative
Information Technology and Services
Mid-Market (51-1000 emp.)
"User friendly and can make improvements"
5/5
What do you like best about UJET?

User friendly we can easliy track the status and the time we are using it. Review collected by and hosted on G2.com.

What do you dislike about UJET?

With the Ujet tab integrated with Kustomer, we cannot move outside the window frame. Review collected by and hosted on G2.com.

GE
Gwen E.
Customer Service
Mid-Market (51-1000 emp.)
"Fantastic"
5/5
What do you like best about UJET?

Easy to navigate and use. Its easy to change auxes and love the color coding Review collected by and hosted on G2.com.

What do you dislike about UJET?

None so far. All I can say is I have a fantastic experience with UJET Review collected by and hosted on G2.com.

AM
April Joy M.
Customer support representative
Mid-Market (51-1000 emp.)
"Loving using UJET"
4.5/5
What do you like best about UJET?

I love to use UJET because it a friendly user tool Review collected by and hosted on G2.com.

What do you dislike about UJET?

Some times it logging the system. That is why I I encountered some issue Review collected by and hosted on G2.com.