1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [UJET Discussions](https://www.g2.com/products/ujet/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_77bab5567c0211630a9121dfb2bd04ed/ujet.png "Product Avatar Image") ![Reward for good UJET reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37116/medal.svg "Reward for good UJET reviews") ](/products/ujet/reviews) [ UJET ](/products/ujet/reviews) (1,130)4.7/5 UJET leads the way in AI-powered CX transformation, delivering a future-proof, cloud platform that redefines the customer experience with advanced agentic AI, multimodality, and a mobile-first approach. We infuse agentic AI across every aspect of the customer journey – from build and deployment, to end-customer, agent, and supervisor experiences – to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and elevate customer interactions with actionable analytics. Built on a cloud-native architecture, UJET ensures unmatched security, scalability, and prioritized data analytics. Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Show More * * * ### 75 Discussions ### 78 Participants ### 82.0 Nps Score Already have UJET? ### All UJET Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![María José D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "María José D.") MD Loading... [María José D.](https://www.g2.com/users/52bcf381-00ea-4087-affc-7491bc87c5be "María José D.") • about 6 years ago Estudiante en Universidad Autónoma de Guadalajara Estudiante en Universidad Autónoma de Guadalajara More Options - [ # How can I know the time I have been on a certain status? ](/discussions/27155-how-can-i-know-the-time-i-have-been-on-a-certain-status) Like when I go to break status, I would like to know how much time I haven been on that status in order for me to know my times and improve my performances. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![KHUSHBU M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KHUSHBU M.") KM Loading... [KHUSHBU M.](https://www.g2.com/users/50644b93-d0c0-4945-b829-ee4152123fc3 "KHUSHBU M.") • about 6 years ago More Options - [ # what is the best way to contact directly to the supervisor? ](/discussions/27154-what-is-the-best-way-to-contact-directly-to-the-supervisor) how we do warm transfer to supervisor ans team lead. it is not showing in that search bar. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Maria Regina D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Regina D.") MD Loading... [Maria Regina D.](https://www.g2.com/users/b308765f-ef93-4ce8-9d1a-d555d9702e36 "Maria Regina D.") • about 6 years ago Recepcionista de ludoteca en Vivo 47 Recepcionista de ludoteca en Vivo 47 More Options - [ # Can UJET improve the sound of your notifications? ](/discussions/27152-can-ujet-improve-the-sound-of-your-notifications) Sometimes when you are in a chat and receive notification of another chat, the sound it currently has makes you nervous and sometimes despairs. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") LF Loading... [latyonia f.](https://www.g2.com/users/986a8a60-322f-42d3-9225-9fe2fd6c8780 "latyonia f.") • about 6 years ago More Options - [ # Is there a way to change the tone with a chat comes up ](/discussions/27151-is-there-a-way-to-change-the-tone-with-a-chat-comes-up) when a chat come up there is a tone that is very loud and it continues through the whole time you are chatting with a customer. It is very loud and distracting when you are trying to help a customer [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") HE Loading... [Hector E.](https://www.g2.com/users/552b52b1-7c0a-4770-97e6-ed7282d99e61 "Hector E.") • about 6 years ago More Options - [ # Can you implement a stand alone app on the side of the web based software? ](/discussions/27150-can-you-implement-a-stand-alone-app-on-the-side-of-the-web-based-software) For some users with not so good internet connection or high end machines will benefit in using a stand alone app maybe a java based one. In this modern day age, there are still some users that may have slow connection thus a pure web based app maybe a challenge for them or an outdated machine to... [Read more](/discussions/27150-can-you-implement-a-stand-alone-app-on-the-side-of-the-web-based-software) [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KN Loading... [Kenji N.](https://www.g2.com/users/b0703342-6cd3-4d95-b884-f02b801ee458 "Kenji N.") • about 6 years ago More Options - [ # ¿Why are call from Ujet Call delayed? ](/discussions/27149-why-are-call-from-ujet-call-delayed) Normally, calls between customer - agents come with a little delay, it is not significant to be an inconvenience but, can make a call a little bit frustrating for customers [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Nashira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nashira M.") NM Loading... [Nashira M.](https://www.g2.com/users/5ddc270a-e72f-40e6-871c-ffd65ef0c8f8 "Nashira M.") • about 6 years ago More Options - [ # What improvement would be in future updates ](/discussions/27146-what-improvement-would-be-in-future-updates) Have tool as all in one ove all platforms [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Cherie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cherie S.") CS Loading... [Cherie S.](https://www.g2.com/users/2c23e4f1-39fc-4fd4-a966-8a1707ba6c23 "Cherie S.") • about 6 years ago Any and All things my heart and head fancies at School of Independent Learning Any and All things my heart and head fancies at School of Independent Learning More Options - [ # Are there any other features besides chat shortcuts or statistics that can be implemented? ](/discussions/27134-are-there-any-other-features-besides-chat-shortcuts-or-statistics-that-can-be-implemented) It would be nice to see Ujet in its fullest potential use with all the bells and whistles it can productively handle. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Willian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Willian A.") WA Loading... [Willian A.](https://www.g2.com/users/adfcdd18-a4e2-44fa-bade-4ba124985856 "Willian A.") • about 6 years ago More Options - [ # Are there any plans to create a chat tool? ](/discussions/27013-are-there-any-plans-to-create-a-chat-tool) for example, I only use the call function, but it would be a great idea if UJET had the chat function. test of scream analogic player bool pol sign squad, frank list case suit red blue punsh logic yes no for example, I only use the call function, but it would be a great idea if UJET had the chat... [Read more](/discussions/27013-are-there-any-plans-to-create-a-chat-tool) [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.&title=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UJET+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UJET+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%0aAsk+UJET+questions+and+get+answers+from+expert+users+in+our+UJET+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/ujet/discuss?page=6) - [1](/products/ujet/discuss) - [2](/products/ujet/discuss?page=2) - [3](/products/ujet/discuss?page=3) - [4](/products/ujet/discuss?page=4) - [5](/products/ujet/discuss?page=5) - [6](/products/ujet/discuss?page=6) - 7 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/ujet/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/cf86b2228585a78f2178fa888f56ef6f/ujet.svg "Product Avatar Image") ### Have you used UJET before? Answer a few questions to help the UJET community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fujet%2Fdiscuss%3Fpage%3D7%26small_ask%3Dujet) No ## Top Contributors in UJET 1 ![Nathan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan P.") NP Loading... ### [Nathan P.](https://www.g2.com/users/cddb84cf-8531-486c-a75c-3cf1a32cdf44 "Nathan P.") 45 pts 2 DD Loading... ### [Diamond D.](https://www.g2.com/users/ae6bf522-fbd4-4ffd-b919-c62996263dc0 "Diamond D.") Customer S Rep 1 pt 3 ![Rafael L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael L.") RL Loading... ### [Rafael L.](https://www.g2.com/users/d632f93b-d172-42bd-8d53-d5e8010e2d12 "Rafael L.") Rafael QA Specialist 1 pt 4 ![Harry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harry F.") HF Loading... ### [Harry F.](https://www.g2.com/users/b5a72755-67de-4502-b4f7-cb30c57aa3c7 "Harry F.") Lead Dispatcher/Jnr Manager 1 pt 5 ![Samson O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samson O.") SO Loading... ### [Samson O.](https://www.g2.com/users/5c0535cf-104c-41d1-9855-90dad9bb1910 "Samson O.") Technical Support Engineer 1 pt