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UJET

(1,121)4.7/5

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76

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Pinned by G2 as a common question
G2

What is UJET used for?

What is UJET used for?

<0>Upvotes

2 Comments
Verified User
G2

How difficult is it to achieve this level of perfection with a software so easy to use and very handy?

How long did it take for the developers to complete such a software/tool like Ujet that can easily provide communication between customers and companies .

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0 Comments
Nel P.
NP

Team Leader

Can I use this for sms?

How can I use this to send messages to customers? Can I also send images to all customers? and how can I do it?

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1 Comment
Verified User
G2

How to get the contact information of calls in waiting that are not coming through to live agents?

Calls are being kept waiting in the line and there are no details to get back to those customers.

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0 Comments
Verified User
G2

Will there be a possibilty that it can be upgrade. dfgfsgddfgdf

It will be better if you can add a feature where not just a CSAT is showing up but also the feedback of the customer

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0 Comments
Verified User
G2

Can we add features like the customer can verify their information via IVR

Before the customer answered by the representative they can verify their information via IVR so their information will be auto populate to us.

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0 Comments

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Top Contributors in UJET

1
Nathan P.
NP

Nathan P.

45 pts
2
DD

Diamond D.

Customer S Rep

1 pt
3
Rafael L.
RL

Rafael L.

Rafael QA Specialist

1 pt
4
Harry F.
HF

Harry F.

Lead Dispatcher/Jnr Manager

1 pt
5
Samson O.
SO

Samson O.

Technical Support Engineer

1 pt