--- title: Udentify Reviews meta\_title: 'Udentify Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Udentify works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 11 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

# Udentify Reviews & Product Details

Know the real identity of your customer, user, or employee with the Udentify Identity Verification and Biometric Authentication solution. Challenges we solve: - Identify verification - Onboarding - New account opening - Age verification - Fraud prevention - Biometric authentication - Passwordless authentication - Strong customer authentication - KBA replacement - KYC and AML compliance Behind the scenes, Udentify embeds cutting-edge technologies into our identity verification and biometric authentication solution via a lightweight and flexible SDK. We are constantly investing in our technologies to stay at the forefront of fraud detection, compliance, and user experiences.

* * *

Seller
[Fraud.com](https://www.g2.com/sellers/fraud-com)
Discussions
[Udentify Community](https://www.g2.com/products/udentify/discuss)
Languages Supported

English, Spanish

Overview by
Juliana Lopez

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## User Insights

Average based on 11 real user reviews.

[Log in to unlock pricing and user insights](/login)

PB

Petar B.

Construction Project Manager

Education Management

Mid-Market (51-1000 emp.)

8/31/2024

"Customer identification and onboarding"

4/5

What do you like best about Udentify?

Udentify looked like it could be the perfect solution to help us improve the organisation of our customer onboarding. The facial recognition and Biometric authentication that was built seemed like a good and effective mean of identifying people. Review collected by and hosted on G2.com.

What do you dislike about Udentify?

I had a problem with this part of the usage of the tool that is a data analysis as if it were very inaccurate in the case of Udentify. However, there were cases where legit consumers where rated as high risk hence the time consuming process of signing up. Review collected by and hosted on G2.com.

What problems is Udentify solving and how is that benefiting you?

The concepts of Udentify could enhance the speed and safeguard our customers during onboarding. The fact is that such advantages of identity assets as the capability to verify identities rapidly and safely would be beyond the competition level. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

GR

Gabriela R.

Data Center Operator

Oil & Energy

Mid-Market (51-1000 emp.)

7/25/2024

"Minimizing the risks of fraud"

4/5

What do you like best about Udentify?

Udentify made a huge difference with our new client intake on-boarding system. The ID verification and biometric authentication elements of the system felt very safe and well-organized. Review collected by and hosted on G2.com.

What do you dislike about Udentify?

Occasionally, new client addresses failed to align with the official records due to slight discrepancies, which led to slight delays while onboarding. Review collected by and hosted on G2.com.

What problems is Udentify solving and how is that benefiting you?

With the help of Udentify, the safety measures and timely organization of the onboarding process have increased in our enterprise. Client identification has the overall effect of making sure that clients are who they claim to be hence increasing trust and decreasing fraud. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

MA

Muhammad A.

Senior Portfolio Manager

Higher Education

Mid-Market (51-1000 emp.)

6/12/2024

"Ongoing customer sentiment analysis"

4/5

What do you like best about Udentify?

Having the option to see a client's personal state during a call permits me to really tailor my methodology and address their interests more. It's featured snapshots of dissatisfaction I could have missed. Review collected by and hosted on G2.com.

What do you dislike about Udentify?

I've seen it battles with more nuanced responses. Udentify doesn't necessarily in every case catch this nuance, which can prompt misinterpretations. Review collected by and hosted on G2.com.

What problems is Udentify solving and how is that benefiting you?

Udentify assists me with overcoming any issues between verbal correspondence and a client's actual close to home state. This additional layer of knowledge permits me to give a more sympathetic client care insight. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jaivir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaivir S.")
JS

Jaivir S.

Lead Software Engineer

Enterprise (\> 1000 emp.)

10/7/2022

"Great AI to detect fraudsters"

4/5

What do you like best about Udentify?

The best part is that they do an ID check along with biometrics. The UI is simple to use, fast and effective. My onboarding to my previous company was smooth with this process. Its just like an easy KYC which is otherwise cumbersome. Verifyme is a similar thing, but it doesn't give you biometrics. Review collected by and hosted on G2.com.

What do you dislike about Udentify?

They have Software Dev kits rather than an app. I would love to see these things integrated in a single app and we can see seemless recognition. Review collected by and hosted on G2.com.

What problems is Udentify solving and how is that benefiting you?

Udentify is used in my organization for the verification of new employment. Easy UI helps us identify true people. The software also boasts that 2D or masks can be easily identified and rejected, much of which has been verified by my organization as well.

Trust in the software allows us actual people around us. In financial services, people act very smart; and identifying fraudsters help us retain our customers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Udentify? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Ask about Udentify
](https://www.g2.com/products/udentify/discussions/new)

GU

Guest User

What is Udentify used for?

0 Upvotes

0

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/udentify/pricing)

##### Categories on G2

[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Identity Verification](https://www.g2.com/categories/identity-verification)

[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Passwordless Authentication](https://www.g2.com/categories/passwordless-authentication)[Identity Verification](https://www.g2.com/categories/identity-verification)[Age Verification](https://www.g2.com/categories/age-verification)

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