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[

uContact

](/products/ucontact/reviews)

(27)4.6/5

uContact is net2phone's cloud & omnichannel contact center solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your productivity levels by 300%. Thanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. Jump to uContact and reinvent yourself.

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### 77.0

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[
# What is uContact used for?
](/discussions/what-is-ucontact-used-for)
What is uContact used for?

[

Contact Center Software

](https://www.g2.com/tags/contact-center-software)

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