---
title: Ubiquity Reviews
meta_title: 'Ubiquity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 15 reviews by the users' company size, role or industry to
  find out how Ubiquity works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 15
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Ubiquity Reviews
**Vendor:** Gomeeki  
**Category:** [Customer Success Software](https://www.g2.com/categories/customer-success)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 15
## About Ubiquity
Ubiquity is a customer engagement software that delivers all the services required to manage, engage, and retain customers on mobile devices.




## Ubiquity Reviews
  ### 1. Below Average performance at high dense environments, needs improvement.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Sachin V. | Network Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2022

**What do you like best about Ubiquity?**

Easy to use, configure and light weight. Software controller configs and User interface templates are great. Easy to deploy anywhere due to its lightweight.

**What do you dislike about Ubiquity?**

Penetrations through glass walls and normal walls seem to be an issue, Client disconnection issue happens often at peak hours making it less reliable.

**Recommendations to others considering Ubiquity:**

Recommended only for basic wifi usage, not fit for crucial wifi areas, but budget-friendly

**What problems is Ubiquity solving and how is that benefiting you?**

No great benefits, Lightweight and AP design seem to be good.


## Ubiquity Discussions
  - [What software do I need for Ubiquiti?](https://www.g2.com/discussions/ubiquity-what-software-do-i-need-for-ubiquiti)
  - [Is ubiquity any good?](https://www.g2.com/discussions/is-ubiquity-any-good)
  - [What is ubiquity system?](https://www.g2.com/discussions/what-is-ubiquity-system)
  - [What does UniFi software do?](https://www.g2.com/discussions/what-does-unifi-software-do)

- [View Ubiquity pricing details and edition comparison](https://www.g2.com/products/ubiquity/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A24%3A35+-0500&secure%5Bsession_id%5D=ecacc8b4-9a4b-47f5-b78f-c3c429ee82fb&secure%5Btoken%5D=2a79d3f50d5ddb317f4d5ba6ec233b73459922cc3f2a2c6817174639ccb4b8a2&format=llm_user)

## Ubiquity Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

## Top Ubiquity Alternatives
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (618 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (610 reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,385 reviews)

