Daniela C.
DC
Daniela C.
Projektleiterin
Management Consulting
Small-Business (50 or fewer emp.)
"reliable onlinemonitoring "
4.5/5
What do you like best about Ubermetrics Delta?

- good coverage of the relevant sources in Germany - especially social media

- missing sources will be added on customer request if possible

- very cooperative and quick customer service Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

- incomplete coverage of user comments on newssites

- tagging mentions is of course possible, but a bit complicated Review collected by and hosted on G2.com.

Jose Miguel A.
JA
Jose Miguel A.
MBI Professor
Research
Small-Business (50 or fewer emp.)
"The best way to really know what is going on with you and your brand in the internet"
4.5/5
What do you like best about Ubermetrics Delta?

The control panel and the compare tools are great. It is also great being able to handle the report templates for each customer. Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

There is nothing I dislike. These are things I would add or improve:

1. I miss a better way to inform about some urls I would like to ensure that the engine is scraping.

2. Another thing that would be nice to have is the possibility to have our own tables of sentiment. In other words, if the engine uses a list of keywords to determine if something is good or bad, I would like to edit this list and to have more than one list and select a different one for each customer.

3. It would be great if the engine can access not only the public pages but those pages I can also reach, just entering my user and password and my written authorization to do so. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Worldclass software and helpful support"
5/5
What do you like best about Ubermetrics Delta?

- Immersvie sources which are monitored

- Configurable Dashboards to fit users needs

- Drill-Down analysis

- Blazing fast bug fixes and new feature releases

- Great support which is always there to help

- Overall feature set Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

- Social media analytics (Xing, LinkdIn, Twitter and Facebook) could be better and more explanatory

- Miss an Facebook-Alike metrics overview Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Helpful, easy-to-use tool"
4/5
What do you like best about Ubermetrics Delta?

The tool is relatively easy and intuitive to use, from setting the queries to analyzing the results. It is helpful that you can set and define every criterion exactly as you need it. Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

Currently, there is nothing I would miss in the tool. Review collected by and hosted on G2.com.

Friederike W.
FW
Friederike W.
Junior Business Analyst - Competitive Intelligence
Internet
Enterprise (> 1000 emp.)
"Software is user friendly & Customer support very good"
4.5/5
What do you like best about Ubermetrics Delta?

- Great coverage of sources (corporation with Genios & Factiva)

- New features/enhancements on a regularly basis (e.g. Youtube monitoring, expansion of sources)

- Great visualization (Graphs & dashboards)

- Easy to create individual dashboards for different users

- Great customer support (fast and helpful, focused on customer requirements )

Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

- Tagging process could be more automated Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Verified User in Newspapers
Small-Business (50 or fewer emp.)
"So far satisfied with the software"
4/5
What do you like best about Ubermetrics Delta?

Professional customer service, a wide range of technical offerings, strict attention to customer needs with corresponding solutions offered, good integration with other providers in the print and TV media sector, making Uebermetrics a general tool for analyzing media and social media contributions. Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

I have been working with the software for 2 months already, and so far there have been hardly any problems that I couldn't solve in cooperation with customer service. Review collected by and hosted on G2.com.

Laura T.
LT
Laura T.
Content marketing team leader
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Successful management of online reputation reporting for a big travel group with Ubermetrics"
3.5/5
What do you like best about Ubermetrics Delta?

Easy interface, quick editing of mentions, big variety of sources analyzed, capacity of the tool to improve the accuracy of the analysis learning from our beahviour, Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

Sometimes, not all the comments on social media or other sources are analyzed and it can happen that sentiment classification is not so accurate. Review collected by and hosted on G2.com.

Jörg H.
JH
Jörg H.
Partner
Public Relations and Communications
Small-Business (50 or fewer emp.)
"User friendly and powerful"
4.5/5
What do you like best about Ubermetrics Delta?

- The user interface

- The virality analysis

- Modern visualizations

- Scope of sources monitored

- API features (strong feature indeed)

- Fast service / support

- Bang for the buck

- Reporting tools (Layout customization) Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

- Virality view sometimes slow in build up

- Influencer metrics could be more sufficient Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Intelligence"
5/5
What do you like best about Ubermetrics Delta?

Compared to other monitoring tools, UberMetrics Delta seems slow and difficult at first. Once you're acquainted yourself with the logical model behind the system, however, it's results are richer, better and much more reliable than any other monitoring tool I have tested. That - plus the excellent customer service side - is what makes this product great. Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

There are some design issues that need looking at... Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"great product"
4.5/5
What do you like best about Ubermetrics Delta?

Easy, self-explanatory usability, great filtering system, a huge amount of sources and most importantly a super responsive, informed and helpful customer service team. Review collected by and hosted on G2.com.

What do you dislike about Ubermetrics Delta?

Still requires some Manual Input like all other tools Review collected by and hosted on G2.com.