What I like most about Uberall is having all five clinics in one location and being able to apply changes across all sites simultaneously, especially when making changes to business hours during holidays. It's really time-effective for me as a manager to make one change across all clinics within minutes. I also enjoy being able to use AI to write response reviews much quicker than I would on my own. Review collected by and hosted on G2.com.

Sometimes, even though I make a change in Uberall, it doesn't always reflect in the Google profile, so I have to update it there too. Another area for improvement is that after answering a review, it doesn't always mark it resolved, so I have to manually mark it resolved. Review collected by and hosted on G2.com.

What I like most about Uberall is that it really works for a regional model like ours. It allows me to have real control over the digital presence of all locations, without taking away autonomy from the countries. Additionally, it is very powerful for ensuring brand consistency in markets that operate differently. It also greatly facilitates the scaling of local and regional initiatives. On an operational level, it also saves a lot of time, and in summary, it gives us regional governance with efficient local execution. Review collected by and hosted on G2.com.

The adoption curve for local teams is challenging; some things are not as intuitive for users from different countries. Regional reporting could be more flexible, especially in the creation of customized regional dashboards. Additionally, I would like to have better comparability between markets. Review collected by and hosted on G2.com.

Uberall has all the functionnalities you need. Every field is available in their API. The customer support is very good and fast. We get a lot of analytics and also apple analytics which is great. Our product requests are really taken into account and our customer success is always available. Review collected by and hosted on G2.com.

Location manager can't export their locations to make excel updates, which is not practical when they have hundreds of businesses.

You can't synchronise all you locations with your meta account if you don't own ALL the facebook pages of your businesses (which is often the case with franchises), otherwise it will create doubles. Which means you have to synchronise your businesses one by one. We let it to our business manager to handle but it is too complicated for them so we've had a lot of issues.

There is a need for us to have a chat/number for our business managers because we receive a lot of questions/demands for help and the customer support is not enough as it doesn't respond directly. Review collected by and hosted on G2.com.

I use Uberall to manage my establishments on multiple platforms such as Google, Apple, vehicle GPS, and Facebook. I particularly appreciate the centralization of changes in one place, which makes management much easier. Additionally, I find that the ability to respond to reviews with a team is an asset. But what I prefer above all is the data recovery solution that helps me generate clear reports for my management. I also appreciate that the solution is scalable. I have also noticed that even though there are some minor bugs sometimes, they are quickly resolved thanks to exceptional customer service. The initial setup of Uberall went well and was easy with a bit of training. Review collected by and hosted on G2.com.

Some minor bugs sometimes Review collected by and hosted on G2.com.

I use Uberall for local marketing and local SEO, especially since my corporation has over 45 locations around the world, and we manage that under one platform. I like that we can handle Google My Business and Apple listings effectively. The initial setup was great. They set up a team to onboard us, and we still have someone who assists us if we have any needs. Review collected by and hosted on G2.com.

Well, I wish that they could have access to the Trustpilot API. That's the only thing, it really. Review collected by and hosted on G2.com.

It is very helpful that you only have to update your business listings using Uberall and it takes care of hundreds of third party listings for you. The review section is also very helpful, I can respond directly within Uberall. Review collected by and hosted on G2.com.

I would say the analytics could do with some improvement. Review collected by and hosted on G2.com.

Uberall has been a great solution for managing our digital presence efficiently across key platforms. It makes updating business hours and copy simple, improves visibility into AI search and customer sentiment, and helps streamline review management. The platform has saved our team countless hours, allowing us to focus on more strategic initiatives. The set up process was quick and easy and the customer service team has also been incredibly responsive and helpful throughtout. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

Scale of the integrations. Level of functionality. Specialism in a specific area, which removes the need to try and keep on top of feed requirements etc. It's easy to use, the scoring helps set a bar. Onboarding was fairly seamless. Review collected by and hosted on G2.com.

Have yet to really see the reporting impact. Feels like a commodity function but would really like to be able to see the cost as an incremental marketing ROI. Review collected by and hosted on G2.com.

The most useful part of Uberall is that it offers a good filter for responding for reviews. For example responding to star only reviews, negative reviews, and positive ones. I really like the AI assistance button it helps me respond to reviews faster. Review collected by and hosted on G2.com.

-I dislike the attribute buttons in terms of needing to add a WhatsApp because we are not allowed to have a WhatsApp for my organization. Because of that I am not able to boost my Uberall Score which I do not think is fair. Review collected by and hosted on G2.com.

It is helpful to update multiple site sources in one place - very convenient and the platform is very user friendly. Review collected by and hosted on G2.com.

I wish there were better integrations with Google. We find a lot of inaccuracies and issue with our google listings and in turn have to double to work to make changes in our Google My Business profiles. Review collected by and hosted on G2.com.