I really like how easy it is to manage locations with Uberall, and it supports our SEO efforts effectively. I appreciate that our business locations can be seen on multiple platforms like Apple Maps, BMW navigation, and Google Maps with just one app. The 'Coordinates' feature is very valuable to me as it allows adding precise location points, and I've noticed an improvement in our search results since using Uberall. The initial setup was super simple, and the Uberall team was very supportive. Overall, everything is working great, and there's no need for another product. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Uberall makes it easy to manage several physical location listings. We currently use it to make sure we're monitoring how our 8 locations are performing and ensure the details are consistent and accurate for our customers. It saves a lot of time vs. doing it individually in Google MyBusiness. It also handles automated responses to reviews that are left with no text. Review collected by and hosted on G2.com.

Overall, the platform is easy to use, and the support team is helpful. That said, I’d like to see them add more functionality for auto-responses to reviews, especially with AI becoming more common in this space. Review collected by and hosted on G2.com.

I like that Uberall is quite easy to use and intuitive. It is useful because even people who are not very tech savvy can use it with ease, thanks to the low learning curve and the ability to limit the available option sets based on profiles. The support from the success and technical team allowed us to meet the deadlines and release the new store locator without issues. Review collected by and hosted on G2.com.

Certainly, there are many developments and evolutions that the product could have. It is important to capture the needs of the customers and prioritize the most valuable features. Review collected by and hosted on G2.com.

With Uberall, I find it helps our digital team not only work more efficiently but also gain more control. Enhanced features like cross-platform management and enterprise-level scalability really help reign our brands into one suite. Review collected by and hosted on G2.com.

I haven’t found any features of the platform that I dislike. Whenever I’ve needed something, it’s been available. Our support teams are excellent at providing the tools and resources we need to roll out updates across our environment. Review collected by and hosted on G2.com.

I use Uberall for the correct display of our location data on Google MyBusiness. Uberall offers us an easy way to keep all data correct on all pages at all times. I like the simplicity that the complete product offers, including the service. I particularly appreciate the management of location data across all relevant platforms and the ability to quickly and consistently implement changes. The review management is also a great help. The initial setup of Uberall was very easy. Review collected by and hosted on G2.com.

The general operation could be a bit more user-friendly. Some work steps seem unnecessarily complex or not intuitive. Review collected by and hosted on G2.com.

I find the backend of Uberall very clearly designed, which makes it easy for new employees to use. I particularly like the trust that the Uberall API offers compared to the Google Business Profile. Changes made through Uberall are accepted by Google much faster than if we make them directly in the Google Business Profile. The initial setup was super easy and intuitive, everything worked right away. Review collected by and hosted on G2.com.

What I miss with Uberall is a map with rankings for performance measurement, similar to WhiteSpark or Local-Falcon, where we can view the local ranking of Google business profiles. Review collected by and hosted on G2.com.

Saves me so much time. I love the feed, if I need to search through our almost 300 restaurants for a specific review.. I can find it in seconds! Also Anne & the engagement team have made it so I can tackle a my duties and not take most of my time to focus on review management. Review collected by and hosted on G2.com.

I love the customer sentiment and experience analytics but I would like them more easily broken down when I am looking for specific data. I am sure Uberall has the reports, so it may just be a user issue Review collected by and hosted on G2.com.

I like Uberall's API connection, which updates all online directories. The ability to make bulk updates is great as it allows me to update info and make changes all at once for multiple stores. It really saves time and helps with bandwidth when managing multiple brands and locations in one place. Review collected by and hosted on G2.com.

I find the reporting and automated reporting aspects of Uberall could be improved. There's some technical lag and slow speed at times, which can be frustrating. Cleaner reporting and connections would really help. Review collected by and hosted on G2.com.

Uberall makes it very easy for us to ensure all of our business information is accurate across every digital touchpoint where customers might find it. As a business with over 500 physical locations, keeping everything up to date was extremely cumbersome and time-consuming before we onboarded with Uberall. The implementation process was straightforward, and having a dedicated implementation manager available to guide us through each step made a big difference. Customer support has also been excellent; response times are very quick, and we really appreciate having a dedicated account manager on hand to help us get the most out of the platform. We use the platform daily and have already found a variety of use cases that benefit multiple areas of the business. Review collected by and hosted on G2.com.

So far, there’s nothing to report. We’re looking forward to continuing our partnership with the platform. Review collected by and hosted on G2.com.

I like how Uberall's centralized platform makes it easy for me to access what I need to do and make necessary changes. It also offers additional suggestions that help me optimize location listings. I find the centralized UI convenient as it allows me to monitor reviews and make specific changes efficiently, like setting up filters to show unmoderated reviews and using canned responses to reply to customers. The export functionality is another aspect I appreciate, making updates straightforward and reducing manual efforts. Furthermore, the onboarding team was great, and they provided good support during the initial setup phase. Review collected by and hosted on G2.com.

There's some back end components of managing location listings that make it a bit challenging to tweak. For example, we have a location transitioning from one store brand to another, and figuring out where to make updates is a bit complicated with the current user interface. The interface could be improved for easier use, especially in navigating and finding specific sections. Also, integrating updates and exporting functionality could be more seamless instead of relying heavily on manual changes. Review collected by and hosted on G2.com.