I find Uberall incredibly useful as a platform to manage a large list of clients, especially when there's a need to be visible across major maps and directories. Its usability stands out because it provides a one-stop shop to house clients, making it much easier to manage. What I like most is how simple and organized it is, allowing me to grab info and stats quickly. It presents data for each client in a few easy-to-read options, with everything right in front of me on the screen. This is great because it means I don't have to dig through settings to find things. Also, the initial setup of Uberall was seamless, which I really appreciate. Review collected by and hosted on G2.com.

I don't like that too many listings fall into the action-required category. I'd like to see the platform become more self-healing. Right now, I have to manually click 'Fix' for hundreds of individual locations when there are address mismatches or login issues. It would be great if the AI could automatically resolve these issues and handle the handshakes with the directories in the background without needing me to intervene every time. Review collected by and hosted on G2.com.

I love how Uberall serves as one source of truth, making it much easier to manage our location data across many directories and listings. It's very easy and intuitive to use, and I like the prompts and advice to optimize the 'score' for each location. Being able to respond to reviews through one platform is a great time saver. Uberall's support for ensuring our presence and local SEO is beneficial for our store-based business. The initial setup was very easy, with a great onboarding process. Review collected by and hosted on G2.com.

There is no native solution in Uberall for translations, which is a problem as we are UK / English language but need to manage listings in multiple countries and languages. Review collected by and hosted on G2.com.

I really appreciate that I can create my own post with Uberall, but there are also templates available to use. I also appreciate the ease of scheduling and adding pictures and other elements to the post, which makes our posts look professional and engaging. The templates make it easier so I don't have to come up with a new idea every time. It's easy to plug in the information I need, like a picture or a website. I also like the scheduling features because I can personalize when my post is going to be shared and how often. It allows me to schedule ahead for a whole month without having to remember to go back and do it for the month. Review collected by and hosted on G2.com.

Sometimes I struggle a little bit with the analytics and the location performance score. I feel like I'm up to date with it, and then the analytics say it's not. Review collected by and hosted on G2.com.

I love the ease of managing our listings. I also love the ease of replying to reviews. The AI reply generator saves me a lot of time! I don't use the reply as-is, I do modify them but it gives me a great starting point. Review collected by and hosted on G2.com.

The social feature could be more robust. I would love if it was a bit more intuitive so I didn't have to use my other software (Cloud Campaign), but even without using the social feature it is worth it to me. Review collected by and hosted on G2.com.

I like how Uberall is very convenient and syncs with our internal system. When we make updates in one place, it feeds into Uberall and updates that information on the online directories for us. I also like being able to do bulk edits and manage multiple listings in one place. With a small marketing SEO team, we don't have the bandwidth to manage 13 brands over 1000 locations, so being able to do this saves time. It helps one person make changes in one place and lets the API update all the online directories overall, so we aren't stuck manually updating each store one by one. Customer service and representative support are better than the previous service we used, as Uberall provides more attention. Review collected by and hosted on G2.com.

Sometimes there are technical difficulties like the sync may not be working and there might be a delay. There is inaccurate data in analytics, like Google reviews are not recorded correctly. The setup was very difficult, taking 3 to 4 months, with a lot of technical issues and push back due to migration problems. Review collected by and hosted on G2.com.

I use Uberall to respond to customer reviews at our various points of sale, and I like that the application groups everything in one place, which is very convenient and easy to understand. It is usable everywhere, which is great for efficient management. The data is easy to understand thanks to the table format, percentages, and custom sorting, which makes the user experience much more pleasant. Additionally, the Uberall team was responsive during the installation, which made the process simple. Review collected by and hosted on G2.com.

responses to comments, sometimes the application errors, so we don't know if the response has been taken into account Review collected by and hosted on G2.com.

I find Uberall very intuitive to work with. It ensures that customers receive real-time information on Google and other portals. It also works very well with our website. It is very straightforward how we proceed and how opening hours can be adjusted. You need little knowledge to understand what you need to do. Due to the real-time updates, the customer always knows if they can go to the store and stays informed of the latest updates. Review collected by and hosted on G2.com.

Nothing specific Review collected by and hosted on G2.com.

I use Uberall to monitor store reviews. I think it's easy to reply to reviews and see them all on one screen, where I can scroll through, see the name, date, stars given, and any comments. I particularly like how easy it is to use. The filter feature is valuable too, as it allows me to filter out reviews that have already been replied to, so I can focus on the newest and most relevant feedback. I found the initial setup pretty easy once explained. Review collected by and hosted on G2.com.

Sometimes there are prefilled filters when I open the app, but they are easy to clear. Review collected by and hosted on G2.com.

I really like the ability to manage multiple aspects of our Google profiles in bulk so we're not having to make changes to each individual location for each individual field. Review collected by and hosted on G2.com.

We have a large parent company with multiple businesses that fall under it's umbrella. It's sometimes difficult to categorize each location into it's own subfolder. This sometimes leads to issues where we are uploading incorrect information to a location because it's being listed under a different brand. Sometimes it's difficult when there's an incorrect address and the only way to fix it is to message support since the changes won't take when we try to make them. Review collected by and hosted on G2.com.

I use Uberall for managing my four different locations, and it really streamlines Google My Business updates, ensuring my info is accurate. I appreciate how it makes responding to reviews very easy and love the ability to know that I'm showing up accurately across different platforms. Managing four locations takes a lot of time, so having everything in one place with Uberall is really easy. The initial setup was very easy too, which made the transition smooth. Review collected by and hosted on G2.com.

There's no Yelp functionality. It would be great if we could also respond to Yelp reviews and ensure our business info on Yelp is correct. Review collected by and hosted on G2.com.