Mary D.
MD
Mary D.
Mid-Market (51-1000 emp.)
"Handy for Google Reviews but Needs More Exploration"
2.5/5
What do you like best about Uberall?

I like how easy Uberall is to use, and I appreciate that all the information I need is in one spot. It's also where my Google reviews are, and I can respond to them from there. This is the first software we’ve used of its kind, and it really helps with maintaining our online presence for the bakery. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

I still haven't had a chance to go through all the different options Uberall has or offers my business, so that's a tough one to answer. I don't know too much about Uberall other than that's where my Google reviews go and where I can respond to them. I do need to spend some time reviewing the actual site to see what it has to offer. Review collected by and hosted on G2.com.

Josh C.
JC
Josh C.
District Manager
Mid-Market (51-1000 emp.)
"Centralized Multi-Location Management That Saves Time and Boosts Visibility"
5/5
What do you like best about Uberall?

What I like best about Uberall is how it simplifies managing multiple locations by centralizing reviews, listings, business updates, and performance tracking into one platform. It saves a lot of time, improves consistency across stores, and makes it much easier to stay on top of customer feedback and local search visibility. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

One downside of Uberall is that some features can feel overly complex or require a learning curve to fully utilize, especially when managing multiple locations and integrations. Reporting and syncing issues can also occasionally be frustrating, and certain updates or listing changes still require manual intervention. Additionally, pricing can feel high depending on the size of the business and the level of functionality needed. Review collected by and hosted on G2.com.

Shannon H.
SH
Shannon H.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Streamlined Social Media Management with Stellar Support"
5/5
What do you like best about Uberall?

I use Uberall to manage brand social media posts for a dealership network. It helps with overall message consistency and, most importantly, it's time-saving. I like the analytics dashboard because it's all in one place, making it easy to see everything and get overall brand stats within a few clicks. The support team is really hands-on, quick to respond to our queries, and the setup of Uberall was super easy with their help. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

There can sometimes be confusion within the separate platforms to handle different elements, however, we have been in touch with support and they've streamlined this for us and it now works perfectly. Review collected by and hosted on G2.com.

Response from Uberall Team of Uberall

Hi Shannon, thank you for the wonderful review! We’re thrilled to be a central part of your agency’s daily workflow and to hear that our support team has been meeting your expectations.

We completely understand your concerns around the evolving Google verification process. The good news is that we have Google experts on our team who can help expedite this process for you. Please reach out to your Account Team, and they’d be more than happy to support you in navigating those verification hurdles!

JC
Jake C.
Marketing Analyst
Mid-Market (51-1000 emp.)
"Powerful Dashboards and Analytics That Keep Everything in One Place"
4.5/5
What do you like best about Uberall?

What stands out to me most is how Uberall brings different tools and services together within its dashboards. I really appreciate having so much data so many metrics available, because it gives us clearer direction on where to focus our efforts. We’re able to mange location data and check reviews across multiple accounts, which makes it much easier to stay organized. Its also useful that feedback and performance can be monitored in the same place, rather than having to jump between sections. I also value the analytics, especially the sentiment analysis features. The initial setup was easy and felt self explanatory. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

Exapandig the avialable connections with additional marketing and analytics tools would make Uberall even more flexible for teams that rely on multiple platforms. That said, I’m not a fan of the sheer number of menus and submenus, the navigation feels overcompliacted, and it really should be much simpler and more straightforward. Review collected by and hosted on G2.com.

TN
Tuya N.
Coordinator
Mid-Market (51-1000 emp.)
"Uberall Keeps Listings Consistent and Reviews Centralized"
4.5/5
What do you like best about Uberall?

Uberall works well as central place to mange different tools and listings. We connect serval services such as google, apple maps, and other directories and it helps keep all our location information consistent across them. I also appreciate the data insights and the ability to see the actual reviews in platform, which makes it more convenient to handle the details and manage the tools within the platform. The features are helpful because they pull feedback from different sites and display it together, saving time when I’m checking what customers are saying. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

There are quite a few options and integrations, so it can feel a little crowded at first until ypu get used to the layout. I don’t have any manjor issues with it, though after spending some time in the app, it becomes easier to navigate and find what you need. Review collected by and hosted on G2.com.

PS
Paul S.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Centralized Listings and Review Management That Saves Us Time"
4.5/5
What do you like best about Uberall?

Uberall has been great for us because it brings all of our business listings into a single dashboards. Rather than updating details manually across multiple sites, we can manage everything from one centralized platform, which saves can manage everything from our location information stays consistent everywhere, which is important for appearing correctly in search results. I really appreciate is the review management tool. It makes it easy for our team to monitor customer feedback and respond to reviews without having to jump and forth between different. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

When I first started using Uberall, I found confusing and complicated to navigate. After working in it everyday, I have become much more comfortable and confident with the platform. Like any software, it comes with its own set of features and integrations, so I think new users may run into a few challenges at the beginning while they are getting oriented. Even so, whenever I have a question or need help, the customer support team responds Fastest in working hours. Review collected by and hosted on G2.com.

Luis Felipe G.
LG
Luis Felipe G.
Digital product manager
Enterprise (> 1000 emp.)
"Total Control and Effective Reports in One Place"
5/5
What do you like best about Uberall?

I like being able to have full control over my listings in one place with Uberall. I also highly value having data reports on these listings, as they help me maintain a healthy status with Google, giving me a visual of what is happening with each one. The initial setup was very easy, and Ronaldo was exceptional in support. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

I like everything Review collected by and hosted on G2.com.

Response from Uberall Team of Uberall

Hi Luis, thank you for the feedback! We’re so glad to hear that Uberall is helping you manage your Google listings and improve your digital positioning. It’s great to know that the platform is helping make your business better known. Thanks for the support!

Verified User in Supermarkets
AS
Verified User in Supermarkets
Mid-Market (51-1000 emp.)
"Very Useful Social Media Tool"
5/5
What do you like best about Uberall?

Uberall has been a very helpfull tool for connecting with our customers, via FB, Google Reviews, Yelp, etc... Easy to use and answer our customers questions, reply to good or bad reviews as well as posting our Grocery Store ads and specials on FB and more. It's easy to log on whenever we want to view revis and post ads. They have great customer support as well. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

There isn't any downsides about using Uberall. Sometimes it can be difficult to remove a bad review or comments or have to go in natively to Face Book which I don't have a password for at work. Review collected by and hosted on G2.com.

Response from Uberall Team of Uberall

Thank you for your feedback! We're pleased to hear that Uberall has made it easy for you to engage with your customers and manage your online reputation. We appreciate your support!

Xavier K.
XK
Xavier K.
BA (Hons) Advertising & Digital Marketing Graduate (First Class Honours)
Small-Business (50 or fewer emp.)
"Streamlined Lead Generation with Robust Features"
4.5/5
What do you like best about Uberall?

I like Uberall for its user interface that's easy to navigate, making daily tasks simpler. The user interface allows us to start the day smoothly, with daily tasks and valuable identified prospects right in front. The tool automates a lot, which is a huge time-saver, especially for mass communication at scale while providing personalization for each message. I appreciate the support from the sales team and account manager during the setup, which made it straightforward. Also, the initial exploration calls were quite helpful, ensuring everything was set according to our needs. There are plenty of useful features and opportunities for those who want to explore deeper into the tool and get more out of it. It's a reliable tool that does exactly what it promises. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

Of course, when you want to target people at scale, not every single lead is appropriate even though you put the right match metrics and factors in. Not actually every single person you contact is gonna be a suitable lead. So it just takes time, especially in the early stages, to provide Uberall with signals and feedback on the inappropriate leads. Over time, it does get better, but you have to bear in mind that even though it's a very clever advanced AI-powered platform, especially at the beginning, you do have to spend some time to set this up correctly and provide Uberall with the right feedback so that over time, your results improve. Review collected by and hosted on G2.com.

Lauren G.
LG
Lauren G.
Client Manager
Mid-Market (51-1000 emp.)
"Efficient Listing Management with Exceptional Support"
4.5/5
What do you like best about Uberall?

I leverage Uberall's toolset to manage and optimize business information across multiple listings, ensuring data consistency and improved search visibility. I appreciate how diligent the Uberall Support team is. It's very helpful to see all the synced listings updated in real-time, allowing me to detect where a connection may be lost, especially with social media accounts. The initial setup of Uberall was super easy. Review collected by and hosted on G2.com.

What do you dislike about Uberall?

I somewhat preferred the old format. Seeing everything live on the right side of the page can be a bit distracting at times. It was more spread out, and I didn't feel like I skipped over any important information. I don't like having to go into each section individually. Review collected by and hosted on G2.com.