Uberall Reviews & Product Details

Uberall is a powerful and intuitive tool that greatly simplifies the management of local online presences. Centralization of data and synchronization across all platforms saves valuable time. Additionally, the interface is clear, and customer support is always responsive and professional. A real asset for any company wishing to optimize its local visibility and improve the customer experience! Review collected by and hosted on G2.com.

While Uberall offers powerful tools for managing local online presence, the platform's user interface could use some improvement. It’s not always intuitive. Review collected by and hosted on G2.com.

It makes it easier to manage your listings and reviews as opposed to doing each platform manually. The platform is user friendly, and they are constantly making updates to improve the user experience. Customer support is quick to reply. Review collected by and hosted on G2.com.

Everything piece of info sync to every platform, so there are still some areas where you will need to manually make adjustments within the platform. As long as you go in with this understanding and expectation, you will be fine. Review collected by and hosted on G2.com.

It came as a relief to note just how many facets Uberall has for our digital front and the associated management of our listings, especially the analytics that help me understand how well my listings are doing. We have been able to track such measurements as visitors’ attention to specific locations and it has proven significantly useful. It offers us more insights into our marketing choices and allows us to respond in a timely manner. The software reporting features are another asset to our growth plan. Review collected by and hosted on G2.com.

The usefulness of Uberall is hampered by its infrequent disregard for customization in the reporting tools. However, it’s often that doing so for looking for a specific insights for use case is somewhat limiting. Since this happens, we will be able to measure some KPIs far more precisely, while tailoring reports to stakeholders. If only these reporting tools were a little bit more flexible, they could suit more than a few business needs. As a result, we have to resort to other tools for deeper analysis. Review collected by and hosted on G2.com.

I think is a great tool if you want to manage various locations at once and also make sure the locations are available on all the digital maps or the most important ones. It also lets you manage the reviews and comments people do on Google for example and even give replies with IA to make the best reply possible. The customer support always give you afast and easy implementation. Review collected by and hosted on G2.com.

Overall the experience is really great, maybe for a better experience they could allow you to group different locations in the case you have locations with different internal meaning, that will help keep better track of what you want to see and also better metrics depending on the locations. Review collected by and hosted on G2.com.

Uberall has all the functionnalities you need. Every field is available in their API. The customer support is very good and fast. We get a lot of analytics and also apple analytics which is great. Our product requests are really taken into account and our customer success is always available. Review collected by and hosted on G2.com.

Location manager can't export their locations to make excel updates, which is not practical when they have hundreds of businesses.

You can't synchronise all you locations with your meta account if you don't own ALL the facebook pages of your businesses (which is often the case with franchises), otherwise it will create doubles. Which means you have to synchronise your businesses one by one. We let it to our business manager to handle but it is too complicated for them so we've had a lot of issues.

There is a need for us to have a chat/number for our business managers because we receive a lot of questions/demands for help and the customer support is not enough as it doesn't respond directly. Review collected by and hosted on G2.com.

Its a platform that Little Caesars can use to provide us with marketing graphics for our social media. Review collected by and hosted on G2.com.

Using Uberall has been a frustrating experience. The platform is difficult to navigate, and the dashboard results don't clearly correspond with actual sales performance, which makes it hard to evaluate its effectiveness. Additionally, getting in touch with their support team when you need help is not an easy process. While the concept is promising, the execution leaves much to be desired. I hope they make improvements to streamline the user interface and provide more accessible support. Review collected by and hosted on G2.com.

The customer support responds quickly and is knowledgeable about solutions. Review collected by and hosted on G2.com.

The reporting dashboard is lackluster and could use more filters and ways to visualize the data. Review collected by and hosted on G2.com.

And it's no exaggeration to say that Uberall has revolutionized how we manage our local business listings. All the information goes straight from our various platforms and centralized on one. Maintaining our online visibility here is key for attracting local customers. With Uberall, we’ve seen a great increase in foot traffic since we started using it since this tool helps resolve an issue that sometimes leaves potential clients confused by having inconsistent information. In short, it has simplified our marketing efforts. Review collected by and hosted on G2.com.

The biggest downside to be mentioned is that Uberall’s customer support takes longer to provide customers with service. In cases of having problems or questions, it may take quite sometime to get the assistance we require in solving these problems. In addition, whereas the platform has many aspects, some of them are nondescript, especially to new members. It also becomes challenging for the new employees and, thus, their efficiency reduces because they take time to acquaint themselves with new platform. Review collected by and hosted on G2.com.

I love how Uberall simplifies managing our online presence. It’s like having a control panel where you can push updates out to everywhere your business is listed, all at once. The best part? Being able to jump right into conversations with our customers thanks to the swift review management tools. Also, the analytics are a game-changer—they really help us see where we’re shining and where we need to polish up our approach. Review collected by and hosted on G2.com.

On the flip side, Uberall’s pricing feels a bit heavy, especially if you're just starting out or if you're a small operation trying to stay budget-conscious. Also, some of their tools aren’t exactly pick-up-and-play—you’ll need to set aside some time to really get the hang of them. And yeah, there have been a couple of hiccups with syncing up with a few lesser-known platforms, but customer service has been on hand to help sort things out. Review collected by and hosted on G2.com.

You can ask the questions you want and you have the help you need. Review collected by and hosted on G2.com.

Sometimes it's a little bit complicated to do things by yourself sometimes. Review collected by and hosted on G2.com.