--- title: Uber Eats for Merchants Reviews meta\_title: 'Uber Eats for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how Uber Eats for Merchants works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 184 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- ### Uber Eats for Merchants Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [(1 mentions)](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Uber Eats for Merchants ##### 1. Online Ordering Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [ See 1 mentions ](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Operations Manager review" What do you like about Uber Eats for Merchants? It is a very good tool to follow your business on UberEats. The orders, the issues, the promotions. ## Top-Rated Alternatives [ ![DoorDash for Merchants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "DoorDash for Merchants") DoorDash for Merchants 4.3/5(65) ](https://www.g2.com/products/doordash-for-merchants/reviews) [ ![GrubHub for Restaurants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ ![ChowNow for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/aad7282be7a5c54c5040dd46bda7126b/chownow-for-restaurants.svg "ChowNow for Restaurants") ChowNow for Restaurants 4.6/5(73) ](https://www.g2.com/products/chownow-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/uber-eats-for-merchants/competitors/alternatives) ![L.M. J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L.M. J.") LJ L.M. J. Enterprise (\> 1000 emp.) 1/15/2020 "Range of shops and food items to be selected" 4/5 What do you like best about Uber Eats for Merchants? Uber Eats provides a variety of shops. As a result it helps us to select items from a range of shops. Uber Eats provides a rating system in which we can rate the shop and the rider. As a result shops and the drivers always try to become very professional in order to maintain their ratings. With the Uber Eats app it provides users a feature to monitor the progress of the order with the expected delivery time. As we can monitor the delivery with the map it reduces the waiting time of both the rider and the user. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Uber Eats are delivered by the bicycle riders most of the times as a result it is very difficult to find a rider on the rainy days. So users face a lot of difficulties on the rainy days. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: If u are wondering for a food delivery service where you have a wide range of choice then Uber Eats is the best option. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? As undergraduates when we want to find some food at night it is very difficult to find a shop. But with Uber Eats I have ordered food even at 12 mid night. There are several shops which provides food delivery but most of the times they do not provide any facility to monitor the progress of the delivery. But with Uber Eats it provides us the facility to monitor the progress of the delivery. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kamitha W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamitha W.") KW Kamitha W. Software Engineer Internship Small-Business (50 or fewer emp.) 1/13/2020 "now a days best food delivery mobile application" 4.5/5 What do you like best about Uber Eats for Merchants? This is fastest food delivery application i have ever used. Sometimes I get hungry at night i can use this application to order foods. There are so many shops to choose food items than other food delivery application. We can trust the uber eats. because we never faced any unfortunate thing in our history of orders. uber eats provide a choose payment method. Thats very good things for us because we can pay cash or card. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Sometimes we can't talk to the driver directly and It's a little late because the call is coming through the company. Sometimes map is updating little bit late. when we order in rainy days, drivers didn't accept our orders. we'll have to wait and see they accept or reject our order. in that case wasted our valuable time and effort. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: I can recommend uber eats to any customer. because price range and customer satisfaction is normal level in this application when comparing other applications. uber eats provide a many promotions, so you can wait and get those promotion. you can give your correct details to the login to the application. there are not any illegal thing happen when you log. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? We get more benefits using uber eats. We don't want to go to the shop we can just order the food and do our work and we can save our valuable time. we can set the order as what we want. we can trust uber eats foods because they open their application only to good and clean shops. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LJ Lanka J. Security Analyst Enterprise (\> 1000 emp.) 10/24/2019 "Number one food delivery App" 4.5/5 What do you like best about Uber Eats for Merchants? Uber Eats is most famous food delivery app we can use over eats using my mobile phone or the website I can integrate my credit card info over eats and no need any cash operation so this is a really easy deal for me and over shows the best and nearest restaurant so we can select the food from a wide range of varieties. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? There is one problem in the app when we place the order we cannot cancel the order middle of the delivery so they need to implement some process for it. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Best food delivery most of the restaurant integrated into this app and we can choose food from a wide range of restaurants. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? we use Uber Eats for deliver the food for our company employees when they work for in late nights we have a business account and it is so easy to order food through this app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ST Samuel T. Mid-Market (51-1000 emp.) 4/24/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Forget canteen services" 3.5/5 What do you like best about Uber Eats for Merchants? Fast processing, smart app and great customer service. Like nowhere else, this works just perfectly. Tracking (geolocation) activated so we can track the delivery from A to B (to the office). Also payments are fast and the invoices regular okay. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Maybe more possibilities to pay - paying by bank transfer at the end of a month would be better for a company. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Getting fast and smart the meal for our employees - they can decide what to eat. We plan and give them a budget, the rest is their decision. No waste of time anymore! Great! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tiny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiny M.") TM Tiny M. Consultant Capital Markets Small-Business (50 or fewer emp.) 10/14/2019 "Convenient for the busiest of us" 5/5 What do you like best about Uber Eats for Merchants? I have been working from home collaborating on projects remotely. Additionally, I am a freelance writer with difficult deadlines. At some point the local restaurants become tedious and without cash on hand, some deliveries are not possible. Uber eats opens up restaurants which would cost time and money to get to, particularly on a busy day when I don't have time to cook. I get paid on paypal so it is so convenient now that I can pay using paypal. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? I was irritated by they requirement for a credit card. I have a savings debit card which was not accepted until I went to great lengths to use a trust partner's card. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Without cash on hand, I needed to find an ATM first to order food, without a credit card, some restaurants would not accept deliveries. By linking up PayPal, Uber Eats has saved me so much time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sajith U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sajith U.") SU Sajith U. software engineer Small-Business (50 or fewer emp.) 11/29/2019 "uber eats food delivery application review" 4.5/5 What do you like best about Uber Eats for Merchants? uber eats is the best application i use to delivery foods. it has user friendly UI and it can learn easy any one. i like to this application. because it show rider position and their contact details . So we can contact shop and delivery person very easy. this application has more offers. this application is free application. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? this application use more ram and storage in our phone. also we run this application it use more data and battery in our phone so there are bad things in this application and we cant stop our request after we select our food. it is most dislike thing in this application Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: it is good product Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? i use this application to bring food in our office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SI Sandun I. Small-Business (50 or fewer emp.) 12/30/2019 "Fast and Affordable Food Delivary" 4/5 What do you like best about Uber Eats for Merchants? Uber Eats allows you to order foods through the mobile and deliver it to your doorstep. Now Uber Eats is operating in most of the countries and cities. In Sri Lanka Uber Eats operates in Colombo and Kandy. There are lots of Food shops are available and easy to place an order. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? They are charging some delivery fee and sometimes they are charging hidden taxes for the food. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: If you travel Sri Lanka, use Uber Eats to order food in Colombo and Kandy Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Uber Eats is very useful when in the rainy days. I unable to go out for food. I order through the Uber Eats. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Asara K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asara K.") AK Asara K. Mid-Market (51-1000 emp.) 12/6/2019 "online food ordering and delivery system" 3.5/5 What do you like best about Uber Eats for Merchants? it is very easy to install,create an account and configure other required details.Currently i am using this application to order foods and there are many restaurants to choose when we are ordering.we don't need to go anywhere because it delivers foods to our doorsteps.furthermore this application shows the rider details and restaurant details.So that if there is any issue we can contact them directly.They give discounts and offers to the newly registered users.We can use Uber Eats web application or Uber Eats mobile application to order foods. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? It is not a very light weight application.So that battery power consumption and data charges consumption is high.There is not a proper authentication method to confirm our order from the rider when he delivered to us.Driver just ask the name and give the foods.So issues can be happened.Still they cover-up only Colombo area in Sri Lanka. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Uber Eats is the most affordable online food delivery application.It has integrated many restaurants and we can pay money via credit card or cash.No need to pay delivery charges,it's totally free. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Mainly i use this application to order foods to my company and apartment.I don't need to go outside to take foods.So it makes our lives easier.It is very simple to use due to the user friendly interface.I can taste many foods because many restaurants and foods are available. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite FV fred v. Enterprise (\> 1000 emp.) 4/21/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Review of the uber eats" 4.5/5 What do you like best about Uber Eats for Merchants? One of theist food delivery / ordering services all around the world with very large user base.Also a large number of restaurants to choose from in countless cities around the world. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Delivery times can be improved and also some services and foods are bit overpriced. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: It is a good overall service and I think it is gonna satisfy most people expectations. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? The best compromise when it comes to eating and cooking while you don't have time or energy to do it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raylee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raylee B.") RB Raylee B. Sales Employee Restaurants Small-Business (50 or fewer emp.) 10/27/2019 "uber eats the best app for food delivery" 5/5 What do you like best about Uber Eats for Merchants? This application uber eats soil use it to order food, the registration is extremely simple to have the application on your phone, you can pay with credit card affiliated with your bank account, comes without any setback. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? I don't like about the service is that it is somewhat expensive in comparison to others who offer this type of home delivery. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: has helped me a lot, is an application that I can recommend widely, you can use it at a business or personal level and help you this great tool. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? has helped me greatly to solve in the office and at home to order fast food delivery service, I am really satisfied with it, except the price that I do not agree very much with it, but it is worth canceling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Uber? 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