--- title: Uber Eats for Merchants Reviews meta\_title: 'Uber Eats for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how Uber Eats for Merchants works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 184 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- ### Uber Eats for Merchants Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [(1 mentions)](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Uber Eats for Merchants ##### 1. Online Ordering Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [ See 1 mentions ](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Operations Manager review" What do you like about Uber Eats for Merchants? It is a very good tool to follow your business on UberEats. The orders, the issues, the promotions. ## Top-Rated Alternatives [ ![DoorDash for Merchants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "DoorDash for Merchants") DoorDash for Merchants 4.3/5(65) ](https://www.g2.com/products/doordash-for-merchants/reviews) [ ![GrubHub for Restaurants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ ![ChowNow for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/aad7282be7a5c54c5040dd46bda7126b/chownow-for-restaurants.svg "ChowNow for Restaurants") ChowNow for Restaurants 4.6/5(73) ](https://www.g2.com/products/chownow-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/uber-eats-for-merchants/competitors/alternatives) PR Prabodha R. Small-Business (50 or fewer emp.) 12/30/2019 "Best foods delivery application" 4/5 What do you like best about Uber Eats for Merchants? Web application , android and ISO application and easy to buy and can get to food into door in our house. very useful and easy to operate application. and also it provide cash on delivery facilities and can add credit and debit card easily. and also secure the privacy. uber east always give a promotions. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? some time when ordering a foods map not update accurately. they add another delivery fee for the ride and some restaurants add the additional tax. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: uber eats provide promotions and when talking uber eats rides have more benefits. we can choose any restaurants and likely foods for our meals. specially when provide to our hand within less than 30 minists Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? uber eats provide web application and mobile application to order foods easily. and we can order foods from selected restaurants and selected foods. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/14/2020 "uber eats" 5/5 What do you like best about Uber Eats for Merchants? Efficient service with multiple choices. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? waiting time and sometimes doe not arrives at the estimated time Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: I recommend Uber eats due to the user friendly nature of the mobile app. even a novel user can get easily used to it because it is very supportive. It provides all the required details about the order from the moment we place the order. Whether promotions are available, sold out items, estimated arrival time etc will be provided efficiently. It makes the user easy to plan his/her activities as they wish. Uber eats provides foods with various categories like lunch ,breakfast, dinner, noodles, soup etc. It makes easy to select items easily because they are provided in a categorical manner. The people who deliver the order, handover it as soon as possible in a very efficient manner. The messaging facility provided with the driver makes it easy to clarify any doubts regarding the location we have given when we place the order. In the promotions section of the app the expired promotions and redeemed promotions are clearly shown and it will avoid any confusions with the user. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Solve the problem of waiting in long queues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DM D.G.R. M. Small-Business (50 or fewer emp.) 2/13/2020 "Best food ordering system" 4/5 What do you like best about Uber Eats for Merchants? there are web and mobile application ( IOS and android) . we can order to our door step. and also wen can choose many restaurants and many types of food from each restaurants. easy to register from our phone number and easy step to make a order. we can use web application and mobile application from same account. and they give more offers and promotions for the order (specially first 3 orders 50% ) one of other we can pay more option like as cash on delivery, card payment and now we can add pay-pal account also. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? some time map is not updating in web browser properly. and some cards cannot add the account. when some time create a account from web its shows error message unable to create account that was a problem. app close after 1 AM (early morning) Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: I highly recommend Uber eats for busy life people because they can order food easily to door step. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? we can order door step within just one click. and do not provide card always we can pay after the delivery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite IN Isuru N. Small-Business (50 or fewer emp.) 2/11/2020 "Food Delivery around Kandy" 4/5 What do you like best about Uber Eats for Merchants? Uber Eats helps me lot for enhancing my dining experience. Uber Eats have pretty decent restaurants and easy to order from them. Also, most of the prices are reasonable. Also, app features food customization options. We can add appetizers for our foods as addons easily. Also most of food delivery persons are lots of passionate about their work and doing good with delivering foods fast and care. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Uber Eats charges service charge for their every order. That is so annoying. Also they charges fares from the restaurants as well. So some times, restaurants tend to reduce their potion. That is so unfair for the regular customers. Also, some restaurants charges more than the regular service charge. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: If you order small amount of foods for less money, Uber Eats is not worthy for you. Because they charge you a fare what ever the amount you order. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Mostly Uber Eats helps me to get my foods in holidays. Because most of the time food shops are closed in holidays near my university. Because of that it saves lots of my time for my researches and my academic works. Because it never let me to wait long queues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite UI Udawatthage I. Small-Business (50 or fewer emp.) 2/8/2020 "Discover more places for great foods" 5/5 What do you like best about Uber Eats for Merchants? This is the first Sri Lankan food ordering platform. When it begins I join with it and now I am a satisfied customer for this service. With Uber Eats, there are lots of shops listed with multiple-choice options. So the first thing I like most is a lot of choices for a fair price. And showing the predicting time on screen. Also, all the drivers are very friendly. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Nothing. I can't remember any wrongs happens to me. On rainy days, the delivery becomes small late. It is not their fault it is the weather😉 Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: It is good enough to have this type of app on your phone. If there is an emergency you can try uber eats. Then you will be addicted to using it. So my opinion is if you need to explore the entire food stores around you, this is the best option for you. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? One day one of my friends come to my place and need food. I know that it is hard to find shops near me. So I order from uber eats. That is the first time I used this system. After that, I used to order food regularly from uber eats. Ice cream, fruit juices and a lot more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AA A.L.D.S. A. Small-Business (50 or fewer emp.) 2/4/2020 "Best Food Delivery related app in Colombo area" 4.5/5 What do you like best about Uber Eats for Merchants? The ability to order food without visiting the stalls is the best part and the service provided through the software is tremendous. The app is updated in every minute to show the availability of various types of delicious food in different restaurants in the particular region. Moreover, various types of promotions provided are attractive and the app is very user friendly. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? We can not set the location through the map sometimes and it has to be typed manually and exactly. Moreover some taxes and delivery charges are added without a prior notice. In addition, it is difficult to cancel an order placed even within a short period of time. Moreover, sometimes the app shows the availability of promotions and those are cancelled at the time of placing the order. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: This is the best food delivery application I have used so far. The service provided through the application is satisfactory and the promotions provided are attractive. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Saving time Ability to order food from any shop within a region. Quick response Reasonable price ranges Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JP Jayani P. Associate Software Engineer Enterprise (\> 1000 emp.) 11/17/2019 "Number one food delivering App" 4.5/5 What do you like best about Uber Eats for Merchants? Uber eats is one of the most famous food delivering app in the word, it supports for various countries and integrate with local and international restaurants rates are cheaper and Uber eats staff deliver the food on time Uber eats has web version and mobile version both and Uber eats app support for IOS and Android both Versions. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Once you place the order there is no way to cancel the order so when you ordering you have to choose it carefully otherwise there is no option for cancel. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Uber eats is a great way of delivering food it makes our lives easier you can deliver foods to your doorstep by ordering using mobile app or web interface so I think this is a another great invention from Uber team. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? I use Uber Eats app for delivering the food for my office when we are working at late office ours, we use Uber Eats for order the food. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KW Kamitha W. student Small-Business (50 or fewer emp.) 1/29/2020 "Best food delivery application" 4.5/5 What do you like best about Uber Eats for Merchants? There are many shops to buy foods. When we need to eat at midnight this application is very useful. Because several shops are available in midnight. We can easyly use this application. When we need to add some notes for the resturent or rider, uber eats have a function for do that things easyly. Application provide a rating system and we can see how to customers rate resturent. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Sometimes map was updating slowly. When we use uber eats web application, we cannot contact uber driver directly. When we ordering foods in rainy days, we have to face some problems. Because shop is preparing our order but anyone didn't pick that order. We have to wait lot of time in that case. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Yes i recommended uber eats for anyone. Because we can trust this application. They provide only good things. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? No need to go shop and buy foods. We can easly order foods using uber eats app. Therefor we can save our valuable time. In holidays our nearest resturent was closed. In that days we can order our meals using uber eats application. No need to go far away for buy our meals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tharindu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tharindu P.") TP Tharindu P. Undergraduate Small-Business (50 or fewer emp.) 1/28/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Reliable food delivery service to your doorsteps" 5/5 What do you like best about Uber Eats for Merchants? This application has the ability to select many food related shops around our living place and this allows the customer to make a order from any shops which the customer likes and the order is delivered to the doorstep of the customer. It is very helpfull when a person is busy with their tasks and is unable to cook or go to the shop to buy the food. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? The one and only lacking feature of this app is that there is no cancel button to cancel a order which is placed by customer if he changes his mind regarding the order after that order is placed. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: If you are interested in having delicious food around you and has not yet descovered, here you get a great oppurtunity to find best shops around you. And also if you are spending a busy time and in a need to get the food delivered, this is the great app for you. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? It saves our valuable time in transporting and waiting in queues for buying foods from shops. Also it is easy to do payments to the products after receiving the food by cash and credit cards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JG Jayan G. Senior Software Engineer Enterprise (\> 1000 emp.) 11/7/2019 "Cool food delivery Service" 4.5/5 What do you like best about Uber Eats for Merchants? Uber easts is one of the famous and most easy to use food delivering application we can access uber eats through web portal or mobile app. Mobile app is the most easiest way to access uber eats and it is linked with the uber riding app also. there are different restaurant services integrated with the application so we can choose any food from different varieties. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Once you place the order there is no way of cancelling if your change your mind or need to change the food there is no way to do it and order it preeminently placed. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Most affordable food delivering app, anyone can use it through mobile application and so easy to use and service chargers also very reasonable and there are many food items available within affordable price range. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? I use Uber eats for buy foods in our organization we have uber business account and when we work late nights most of the time we use uber eats for deliver food. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Uber? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/uber-eats-for-merchants/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Food Delivery](https://www.g2.com/categories/food-delivery-software)[On-Demand Catering](https://www.g2.com/categories/on-demand-catering)[Grocery Delivery](https://www.g2.com/categories/grocery-delivery) ##### Explore More [Highly rated voice recognition services for call centers](https://www.g2.com/discussions/highly-rated-voice-recognition-service-for-call-centers)[Top network monitoring software recommended for tech companies](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[Which rebate management platforms are worth using for capturing the maximum vendor savings for an enterprise procurement team handling hundreds of vendor rebate agreements?](https://www.g2.com/discussions/which-rebate-management-platforms-are-worth-using-for-capturing-maximum-vendor-savings-for-an-enterprise-procurement-team-handling-hundreds-of-vendor-rebate-agreements) [What are the highest rated cloud kitchen management platforms for independent restaurant brands wanting to launch ghost kitchen operations within 30 days?](https://www.g2.com/discussions/what-are-the-highest-rated-cloud-kitchen-management-platforms-for-independent-restaurant-brands-wanting-to-launch-ghost-kitchen-operations-within-30-days)[Staffing Agencies in Memphis](https://www.g2.com/categories/staffing-agencies/locations/memphis-tn-us)[Pros and Cons Details](https://www.g2.com/products/uber-eats-for-merchants/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)