--- title: Uber Eats for Merchants Reviews meta\_title: 'Uber Eats for Merchants Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how Uber Eats for Merchants works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 184 scale: '5' date\_modified: '2026-08-09' parent\_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- ### Uber Eats for Merchants Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [(1 mentions)](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Uber Eats for Merchants ##### 1. Online Ordering Users appreciate the **efficiency of online ordering** through Uber Eats, easily tracking orders, issues, and promotions. [ See 1 mentions ](https://www.g2.com/products/uber-eats-for-merchants/reviews?filters%5Bsentiment_snippet%5D=1997247&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Operations Manager review" What do you like about Uber Eats for Merchants? It is a very good tool to follow your business on UberEats. The orders, the issues, the promotions. ## Top-Rated Alternatives [ ![DoorDash for Merchants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "DoorDash for Merchants") DoorDash for Merchants 4.3/5(65) ](https://www.g2.com/products/doordash-for-merchants/reviews) [ ![GrubHub for Restaurants](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "GrubHub for Restaurants") GrubHub for Restaurants 4.1/5(62) ](https://www.g2.com/products/grubhub-for-restaurants/reviews) [ ![ChowNow for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/aad7282be7a5c54c5040dd46bda7126b/chownow-for-restaurants.svg "ChowNow for Restaurants") ChowNow for Restaurants 4.6/5(73) ](https://www.g2.com/products/chownow-for-restaurants/reviews) [ View All Alternatives ](https://www.g2.com/products/uber-eats-for-merchants/competitors/alternatives) ![Ajoob s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajoob s.") AS Ajoob s. Associate Production Mid-Market (51-1000 emp.) 1/21/2022 "Best for food delivery" 4/5 What do you like best about Uber Eats for Merchants? Uber eats is best for ordering food and get delivered at the doorstep on right time. Had a wide variety of restaurants in their list with varieties of dishes. Can easily get connected to customer service for any support. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? The user interface for the uber eats is not user friendly. It will be better to improve for better reach. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Helps us to order food during work time without visiting and waiting at the restaurant. Helps to save a lot of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Small-Business (50 or fewer emp.) 10/12/2021 "Uber Eats" 4.5/5 What do you like best about Uber Eats for Merchants? I love the fact that Uber eats allows me to order food and have it delivered on super busy days in the office. The promotions and wide variety of restaurants available help ease the day-to-day grind. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? The normal complaints of delivery service: 1. Drivers cancel orders 2. Drivers taking long times to pickup orders once accepted 3. Restaurants incorrectly preparing the order Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Great service, expect to pay more for food and that some orders will be wrong. Otherwise its super useful and i recommend using it when you are not in the mood to leave. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? I am solving the problem of not leaving my desk to pick up my own lunch. I realize that I can get more work done when I don't have to leave. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Daniel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel R.") DR Daniel R. Senior Head Chef Small-Business (50 or fewer emp.) 11/23/2021 "Primary delivery service for me and my family" 5/5 What do you like best about Uber Eats for Merchants? Ease of use, map of the drivers to tell you when they will exactly arrive, tipping system they integrated to say thank you, discount codes asre very generous. Also for long time. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Thst uber inflates the prices of the food to be able to get theirs comission Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? Saving me time to cook, after i go back from work. Review collected by and hosted on G2.com. Show More 12/1/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/27/2022 "Best food app - Uber eats" 4.5/5 What do you like best about Uber Eats for Merchants? Uber eats is one of the best food ordering application which I have used. We get a couple of offers in the items that we order. It us one of the fast delivery app. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? There isn't much dislike in the application, but one thing to point out is sold out items and not available items appear that just is disappointing for the customers Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? The Problem that we solve is that it helps us to order wide variety of food from different restaurants which gives us enough options for ordering our favourite food Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 9/27/2021 "Review of Uber Eats." 5/5 What do you like best about Uber Eats for Merchants? The best thing about UberEats is that it helps in ordering food from your favourite restaurants. When it was launched in India ,it gave so many interesting offers while ordering food. The Application's user interface is great and we can easily distinguish between the category of food and restaurants to order from. The delivery charges of UberEats is very cheap compared to other food delivery platforms. The service and customer support of UberEats is just awesome. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? UberEats has less tieups with small restaurants in the locality where i currently live . Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: If you want to have food delivered faster and in less time from your desired restaurants then it is highly recommended to use UberEats. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? The delivery of tasty food from our favourite restaurants has been made easier with UberEats. Most of the times we dont carry tiffins in our office , and UberEats helps us to order food instantly to our office in very less time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![LeDon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LeDon C.") LC LeDon C. Director Small-Business (50 or fewer emp.) 2/10/2022 "Worst Food delivery service available" 0/5 What do you like best about Uber Eats for Merchants? Nothing worst food delivery service available Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? There extremely poor service. The drivers are allow to delay, pick up of your food for other jobs and your food sits at the restaurant getting cold. They are slow Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? None will never use them again Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicko P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicko P.") NP Nicko P. a Small-Business (50 or fewer emp.) 1/18/2021 "Great for my staff to order what they want on the spot. Great for late nights at work." 3.5/5 What do you like best about Uber Eats for Merchants? that my staff can pick for themselves on what they would like to eat. some have a Diet to follow and most places have an option to meet their diet. also there're long days and will need to order late and will need late night options. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? i dislike the pricing for the full order. the price is jacked up for food and for delivery. its almost an arm and a leg for 9 of my staff members. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Be sure to look for deals on the app. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? easy way to feed my staff on the spot and give more options for food in the area. Also keeps my employees happy. Also for my late night drinker because my theater doesn't serve food but we allow it in the lobby . Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 4/26/2021 "What a joke!!!" 0/5 What do you like best about Uber Eats for Merchants? I like nothing about Uber Eats. Why? Because I was told to join cause I could make more money delivering than what I was from DoorDash. So she sent me a link, and I did the app and sent all the required documents. After an hour or so I got a notification that there were two issues with my ID and my insurance card, which USAA does not have cards. They have paper style. For three days I repeatedly resent the ID and Insurence not just that but by the hour!!!! So I sent a help ticket to see what they could do to help this issue. Boy, what a joke that was!! A copy and paste reply over and over after telling them each time it didn't go through. Now mind you, on the app there is no customer support phone number!!! However, there is a number on the actual website (great to know). After talking to them and getting the copy and paste online replies, they both said the both Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? my ID and Insurence was altered, and fraudulent. ARE YOU KIDDING ME?!?!?!?! There is nothing altered or fraudulent about my ID or Insurance. In the chat, I even sent screenshots of the website and also various pics with my face holding the ID and Insurence to show there was nothing fake. Clearly, their verification department is a joke and has no idea what they are doing or it's just a computer that chooses if it's real or not. Not only do I feel disrespected, but if this is how Uber Treats people who want to work for their company, they have no respect to give live responses on their chat, nor do they have people in their call centers that can help push the issue and help accommodate the issue from becoming worse. Here it is, five days later, and I am still sending my ID and Insurence, and NOTHING has changed, nor have I got an answer as to why they seem to think legal documents are fake. I would not recommend this company because they are overpriced and have no respect for people at all. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: Don't waste your time. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? If they choose to show me that they care and make this right than maybe this would be a differnt story. However they have not. My two items keep getting rejected and I have wasted my time keep checking and doing these steps when there is no reason for this even to happen. I used those same images for when I signed up with DoorDash and there was no issue. Why is Uber having troubles then? Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 11/26/2021 "Uber Eats Review" 4.5/5 What do you like best about Uber Eats for Merchants? The wide variety of products, including beverages. Fast delivery. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? Some establishments charge high delivery fees and do not do it in places that are a little farther away. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? I had no problems with the app. Just some establishments that have some delivery issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 8/3/2021 "Great option for office lunches and expense reporting." 4.5/5 What do you like best about Uber Eats for Merchants? The integration with uber makes the app familiar and easy to access receipts for expense reporting. The service also lets users send credits to users, helping get per diems to employees. Review collected by and hosted on G2.com. What do you dislike about Uber Eats for Merchants? The app can be clunky in use, and the delivery estimates can be off substantially cause delays. Review collected by and hosted on G2.com. Recommendations to others considering Uber Eats for Merchants: I would recommend any organization to use this to help their employee's order compensated lunches. Review collected by and hosted on G2.com. What problems is Uber Eats for Merchants solving and how is that benefiting you? I am trying to get lunch for employees efficiently from a quality vendor without a significant lift. The service also gives the ability to set up credits Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Uber? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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