--- title: U.S. Legal Support Reviews meta_title: 'U.S. Legal Support Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how U.S. Legal Support works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-08-13' parent_category: name: Legal Services url: https://www.g2.com/categories/legal-services --- # U.S. Legal Support Reviews **Vendor:** U.S. Legal Support **Category:** [Court Reporting Services](https://www.g2.com/categories/court-reporting-services) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About U.S. Legal Support As the nation’s first all-inclusive litigation support company, U.S. Legal Support provides a full suite of court reporting solutions, record retrieval, interpreting & translations, trial services and transcription services to law firms, enterprise legal teams, and insurance carriers. With on-demand access to 12,000+ offices in 2,700 cities and a robust digital infrastructure, we serve the legal industry better. ## U.S. Legal Support Reviews ### 1. Fast and Reliable Legal Support, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I like U.S. Legal Support for its consistency and reliability in court reporting and record retrieval services, which ensures a timely process with less hiccups. The fast and reliable service makes it easier for me. I appreciate the responsiveness of the associates; I've never had a bad experience with them. The ease of use, friendly and responsive associates, periodic updates, and timely delivery all contribute to a positive experience. **What do you dislike about U.S. Legal Support?** Nothing, everything is fine **What problems is U.S. Legal Support solving and how is that benefiting you?** I find U.S. Legal Support ensures a timely process with court reporting and record retrieval. Their fast, reliable service eases my workflow, and I appreciate the friendly, responsive associates and timely updates. **Official Response from Julie Feller:** > Thank you for sharing your experience. We're happy to hear that our team's consistency and responsiveness, along with proactive updates and timely delivery, have contributed to a smooth and reliable process for your court reporting and record retrieval needs. We appreciate your continued trust in our services and look forward to supporting your work! ### 2. Legal Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about U.S. Legal Support?** Best is the direct communication with our account manager. They're very responsive and solve any issues promptly. The reservation process is easy in addition to their online dashboard being very user friendly.l **What do you dislike about U.S. Legal Support?** Really no downside. Sometimes it's frustrating not having a response right away, but it's understandable since the market has changed and in-person reporters are harder to reserve at a last minute event. **Recommendations to others considering U.S. Legal Support:** I recommend getting familiar with the website and dashboard, since those are services US Legal provides. **What problems is U.S. Legal Support solving and how is that benefiting you?** Currently, there isn’t an issue that US Legal is helping with. In the past, representatives have helped by providing missing exhibits for transcripts. ### 3. Last-Minute Requests Handled Smoothly with Professional, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** They have been able to fulfill last minute requests and changes. The staff is always professional and willing to ask and answer many questions to make sure we are getting the correct services. **What do you dislike about U.S. Legal Support?** U.S. Legal Support has always been helpful, punctual, responsive and professional in their dealings with our firm. We have not come across any issues to complain of. **Recommendations to others considering U.S. Legal Support:** U.S. Legal Support is responsive and professional, and always meets our needs. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal has always been responsive and have gone the extra mile to support our company, even on very short notice. The staff is professional and always willing to help. **Official Response from Julie Feller:** > Thank you for your feedback and for trusting U.S. Legal Support as a valued partner. We're delighted to hear that our team has consistently provided responsive, professional support you can rely on. We truly appreciate your partnership and look forward to continuing to support your work. ### 4. Quick, Reliable Court Reporting Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about U.S. Legal Support?** Their court reporting services. They are quick and reliable. Additionally, they attorneys have been enjoying the summaries provided with deposition transcripts **What do you dislike about U.S. Legal Support?** The only downside of U.S. Legal is the cost of services in comparison to other court reporters. When deciding on a court reporter, cost does matter to firms **Recommendations to others considering U.S. Legal Support:** i would recommend giving them a try. Since using them the first time, they have been my go-to court reporting service **What problems is U.S. Legal Support solving and how is that benefiting you?** U.S. Legal is solving the delay in receiving transcripts, as well as offering assistance with trial preparation that we didn't have before. They offer assistance and fix any issues promptly ### 5. Helpful Nationwide Support for a Busy Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about U.S. Legal Support?** The biggest advantage is their broad national coverage and ability to support both in-person and remote proceedings seamlessly. As a government office, we often deal with witnesses in other states or federal facilities, and U.S. Legal Support’s network of qualified court reporters and videographers ensures we can schedule depositions or hearings without major issues. Their online portal gave us easy access and staff are generally responsive. They also offer interpreting services for non-English speaking victims and witnesses, which is critical. **What do you dislike about U.S. Legal Support?** U.S. Legal Support’s pricing is often higher than smaller local providers or in-house options where available. We’ve encountered occasional unexpected fees for rush services, mileage, or additional copies that weren’t clearly communicated in advance, leading to internal approval delays. In a few high-volume periods, response times from their scheduling team slowed, and we had to follow up multiple times for confirmation. While their service is generally reliable, there have been rare instances where a reporter arrived late or technical issues occurred during remote proceedings, requiring quick fixes **Recommendations to others considering U.S. Legal Support:** I would cautiously recommend U.S. Legal Support to other prosecutor’s offices or government legal teams that need reliable nationwide support for court reporting, subpoenas, and record retrieval, particularly if you handle cases involving out-of-jurisdiction witnesses or complex discovery. They are especially useful for offices without dedicated in-house resources for these tasks. Their scale and technology platform can help streamline operations, but I suggest negotiating a government or volume-based rate agreement upfront and clearly documenting all pricing terms to avoid surprises **What problems is U.S. Legal Support solving and how is that benefiting you?** In our county prosecutor's office, we manage a heavy caseload of criminal matters including violent crimes, drug cases, and domestic violence, with frequent need for out-of-county or out-of-state witness depositions, grand jury proceedings, and rapid retrieval of medical, phone, or correctional records. Coordinating independent court reporters, process servers, and record custodians used to consume significant staff time and often led to delays in critical timelines. U.S. Legal Support helps by providing reliable nationwide court reporting, subpoena services, and expedited record retrieval through their extensive network. They handle last-minute requests for remote or in-person appearances, which is common when witnesses are incarcerated or relocated. This has benefited our team by reducing administrative burden on our limited support staff, allowing paralegals and attorneys to focus on case preparation and trial strategy rather than vendor logistics. Turnaround on records has improved, and we’ve had better success securing timely testimony, which strengthens our ability to meet speedy trial deadlines and build stronger cases. Overall, it enhances our operational efficiency in a resource-constrained public office. **Official Response from Julie Feller:** > Thank you for your feedback and for partnering with U.S. Legal Support. We’re glad our national coverage, responsive team, and interpreting services help make coordinating proceedings more seamless for your office. ### 6. Quick, Personal Support—But Overall Experience Still Unclear **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about U.S. Legal Support?** It's quick and personal. It's a cheap alternative to having a support team that may have turnover and require much training. You set up this once and it's there to help. **What do you dislike about U.S. Legal Support?** Not sure currently because I haven't experienced a downside yet. If i experience anything less than ideal, I'm happy to update this review afterwards. **Recommendations to others considering U.S. Legal Support:** It's a great operations assistance. **What problems is U.S. Legal Support solving and how is that benefiting you?** Instead of logging into five different vendor portals, you handle everything—from scheduling a remote deposition to requesting a medical record—through a single, centralized client portal. Users report that having standardized deposition management and a unified workflow status tracker significantly reduces the administrative burden on support staff ### 7. US Legal: Fast, Communicative Support and Quick Reporter Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about U.S. Legal Support?** US Legal is very communicative, without oversaturating my inbox. Reporters are found quickly and zoom links provided just as fast. If there are ever last-minute changes, US Legal is quick to assist and adjust as needed. **What do you dislike about U.S. Legal Support?** I can't think of anything I dislike about US Legal, they are my go-to support team. They have saved me quite a few times with last minute requests and changes. **What problems is U.S. Legal Support solving and how is that benefiting you?** Quickly and efficiently booking reporters for numerous depositions. They follow up about upcoming events so nothing falls in the cracks and transcripts are provided in a timely manner. ### 8. Easy Email Requests and Quick Support from U.S. Legal Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** The thing I like best about U.S. Legal Support is the ease of use with email requests being sufficient to reserve a reporter and fairly quick response time from support staff. **What do you dislike about U.S. Legal Support?** Sometimes, I feel as though it takes a long time for reporters to be sourced which can make it hard to timely file the requisite court reporter forms with the court. **What problems is U.S. Legal Support solving and how is that benefiting you?** It is making it easier to find court reporters for court proceedings and depositions. This benefits me by allowing me to have more time to see to other tasks in the meantime. ### 9. Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** The response time is always so quick from every member of the team - it is so helpful with the scheduling on and off of depositions. The turnaround time of receiving transcripts is also great. **What do you dislike about U.S. Legal Support?** I do not handle the invoices, but I have heard that sometimes the expense of the services can be hefty especially when needing to use remote services. **What problems is U.S. Legal Support solving and how is that benefiting you?** I am always in need of court reporters for depositions. The US Legal team is always willing to find court reporters even in a last minute scenario - so so helpful! **Official Response from Julie Feller:** > Thank you for your partnership with U.S. Legal Support and for taking the time to provide a review. We're glad our team's quick response time and transcript turnaround have made scheduling depositions easier, even on short notice. We look forward to continuing to support your litigation needs! ### 10. Efficient Service with a Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** US Legal is very efficient with a quick turnaround time on service of process and transcripts. If I have question or a problem, it gets rectified quickly. **What do you dislike about U.S. Legal Support?** The process server rates are too high compared to other companies I am using and have used in the past. They cannot compete with the company I am working with now **What problems is U.S. Legal Support solving and how is that benefiting you?** I am not currently using US Legal although I have in the past. The rates are just too high. I am also required to use another company who has a relationship with my carrier **Official Response from Julie Feller:** > Thank you for taking the time to share your feedback about your experience with us. We're glad to hear that our team has provided efficient service, quick turnaround times, and responsive support. We appreciate your trust in U.S. Legal Support and the opportunity to support your work. ### 11. Effortless Scheduling via Email—No Complicated Portals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about U.S. Legal Support?** Easy access to scheduling, no complicated portals to have to deal with. Everything is arranged via email. Makes it easy to make changes to existing reservations. **What do you dislike about U.S. Legal Support?** Sometimes when you are scheduling there are so many emails and I already get a lot of emails so it weighs down my inbox. My only suggestion would be to limit the amount of emails regarding a job. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal is mostly assisting me with deposition scheduling with court reporters in my litigation matters. I really have not used them for any other projects. ### 12. Effortless Scheduling with Fast Confirmation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** I love how easy it is to schedule and how quickly I get confirmation in return. When scheduling deps via Zoom I get a Zoom link same day most of the time. **What do you dislike about U.S. Legal Support?** I can't think of anything that I dislike in particular about US Legal. For the most part everything is very smooth operating and they are incredibly helpful with my needs. **What problems is U.S. Legal Support solving and how is that benefiting you?** US Legal takes care of all of my court reporting needs and occasional equipment needs. I appreciate that they schedule and find court reporters and locations as needed. **Official Response from Julie Feller:** > Thank you for your thoughtful feedback. We're happy to hear that our team's responsiveness and efficient scheduling have provided a smooth and reliable experience. We appreciate the opportunity to serve as a trusted partner for your team and look forward to continuing to support your work. ### 13. Highly Accommodating and Flexible Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about U.S. Legal Support?** Their willingness to accommodate as much as possible. They bend over backwards to find equitable solutions. The staff is also friendly and accessible. **What do you dislike about U.S. Legal Support?** The aforementioned delay issue. It doesn't happen often but when it does it can disrupt timely filings. They have worked to improve it recently though. **Recommendations to others considering U.S. Legal Support:** Contact David Edelwich. He promptly responds when there are stat projects or issues to deal with. **What problems is U.S. Legal Support solving and how is that benefiting you?** Sometimes there is a longer than acceptable delay between requesting a setting and getting response as to availability, much less setting confirmation. ### 14. Prompt, Professional Support—Always Available, Even for Last-Minute Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Joan S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** Michael Solerwitz and his team are always prompt, professional and available, even when we have last minute requests. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx **What do you dislike about U.S. Legal Support?** N/A xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx **Recommendations to others considering U.S. Legal Support:** Don't hesitate to use their services because the are professional and efficient! **What problems is U.S. Legal Support solving and how is that benefiting you?** They help whenever our firm need's to setup depositions for defense, court reporters and more. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx **Official Response from Julie Feller:** > Thank you for taking the time to share your feedback and for trusting U.S. Legal Support with your deposition and court reporting needs. We're pleased to hear that Michael and our team have consistently provided prompt, professional support. We truly appreciate your partnership and look forward to continuing to support your work! ### 15. US Legal Goes Above and Beyond on Billing and Scheduling Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** When I have questions about billing, scheduling or rescheduling, I can always count on my contacts with with US Legal. They go above and beyond to make sure our scheduled jobs are covered. **What do you dislike about U.S. Legal Support?** I've had very few instances of billing issues or scheduling issues due to miscommunication, but corrections were quickly made. No jobs have been missed. **What problems is U.S. Legal Support solving and how is that benefiting you?** Scheduling is very easy and document management for depositions has been made more accessible and user friendly. Communication is quick and clear, and our account manager is always available. **Official Response from Julie Feller:** > Thank you for your valued feedback. We're glad our team goes above and beyond on billing and scheduling support, and that your account manager has provided a great experience. Thank you for your partnership, and we look forward to continuing to support your litigation needs. ### 16. Self-Service Online Convenience with Minimal Support Required **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about U.S. Legal Support?** That I can do everything on my own online and that I require very little assistance from U.S. Legal Support. Telephone calls are too time consuming. **What do you dislike about U.S. Legal Support?** On occasion my direct bill clients' invoices are not routed to them. Therefore, I have to do extra work to accomplish the client's procedures to get the invoice inline for payment **What problems is U.S. Legal Support solving and how is that benefiting you?** Least amount of telephone calls to schedule appointments. I work remote most days and it is convenient to not have to make phone calls or receive them. ### 17. Seamless Court Reporting with Professional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie T. | Practice Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about U.S. Legal Support?** I really like how simple and user-friendly U.S. Legal Support is. I love how you can see all the court reporters and their schedules, which makes booking much easier. The expertise of the team is valuable, and they are very easy to get in contact with. The communication and professionalism stand out, and I would encourage continuing or expanding the partnership because of these aspects. **What do you dislike about U.S. Legal Support?** Nothing honestly **What problems is U.S. Legal Support solving and how is that benefiting you?** I use U.S. Legal Support to book court reporters. It makes attorneys' lives easier with a simple, user-friendly platform where I can see all the court reporters and their schedules. **Official Response from Julie Feller:** > We're thrilled to hear that you find our service simple and user-friendly. Our team works hard to provide valuable expertise and professional support, and we're glad to hear you're happy with the results. Thank you for your partnership and we look forward to continuing to support your litigation needs! ### 18. Friendly, Helpful Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about U.S. Legal Support?** friendly support and helpful staff . **What do you dislike about U.S. Legal Support?** i have not had any negative experiences as of yet . **Recommendations to others considering U.S. Legal Support:** Let them help you with your needs, they have it all and if you need help they will help you. **What problems is U.S. Legal Support solving and how is that benefiting you?** great service helps with filing and scheduling deposition services. . - [View U.S. Legal Support pricing details and edition comparison](https://www.g2.com/products/u-s-legal-support/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A34%3A24+-0500&secure%5Bsession_id%5D=d300c90a-20f7-427e-b94e-d903da6039ae&secure%5Btoken%5D=a4e44c5667ee096b0dd93b6ea2d23c3ebb6c4ace53f5264d092d6e9e3de1f39b&format=llm_user) ## U.S. Legal Support Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top U.S. Legal Support Alternatives - [Steno Court Reporting](https://www.g2.com/products/steno-court-reporting/reviews) - 4.9/5.0 (69 reviews) - [Veritext Legal Solutions](https://www.g2.com/products/veritext-legal-solutions/reviews) - [Esquire Deposition Solutions](https://www.g2.com/products/esquire-deposition-solutions/reviews)