---
title: TypeGenie Reviews
meta_title: 'TypeGenie Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TypeGenie works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# TypeGenie Reviews
**Vendor:** True AI  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)
## About TypeGenie
Agents in Customer Service spend \>50% of their time typing repetitive responses on email and chat. TypeGenie takes away the repetition and frees up valuable time by suggesting relevant words and sentences as the agents' type. All they have to do is hit "Tab". TypeGenie has already helped thousands of agents from companies like The Washington Post, Riot Games, Freshly to write faster and better responses.






- [View TypeGenie pricing details and edition comparison](https://www.g2.com/products/typegenie/reviews?open_modal_url=%2Fproducts%2Ftypegenie%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftypegenie%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+12%3A04%3A59+-0500&secure%5Bsession_id%5D=49bf6a86-82ea-4523-a3c8-e0641c13094e&secure%5Btoken%5D=2588ef5281424deba6ec3eb8123db16b919927a29521bea787aaeaaf89b30d72&format=llm_user)

## TypeGenie Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top TypeGenie Alternatives
  - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (340 reviews)
  - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (85 reviews)
  - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.7/5.0 (41 reviews)