Quick resolution to Utility Billing issues Review collected by and hosted on G2.com.

Currently there are no local user groups in Georgia Review collected by and hosted on G2.com.

The user interface is friendly and fairly easy to navigate. Customer support usually is fairly quick to solve any issues. Review collected by and hosted on G2.com.

We had a bad install, go live but have worked toward getting rid of the kinks. Still discover things that did not convert well or work correctly in the first year or so. Review collected by and hosted on G2.com.

This product is a web based product. Its very user friendly. The customer support is easy to work with an dsolce problems in a timely manner Review collected by and hosted on G2.com.

The menus can be cumbersome. Some products need to be improved, particularly project accounting. aAnnual maintenance can be quite expensive Review collected by and hosted on G2.com.

Easy to use. Good for training new staff. Review collected by and hosted on G2.com.

Reports in Utility Billing not adequate. Review collected by and hosted on G2.com.

The ability to use all systems through incode. Review collected by and hosted on G2.com.

That you have to use all caps. the expense of large updates. Review collected by and hosted on G2.com.

Good for agencies moving from legacy system to a new one. Review collected by and hosted on G2.com.

Lots of time with set up modules. Staff transfered processes from older system instead of creating more efficient processes. Review collected by and hosted on G2.com.

ESS, Incode Express, TCM, reporting features Review collected by and hosted on G2.com.

No integrated personnel review module. Some reports are difficult to generate but they are getting better and a tech can always tell you what to do Review collected by and hosted on G2.com.

it's user-friendly and able to have multiple modules that handle certain accounting factors such as accounts payable, payroll, human resources, accounts receivable, and project accounting. Review collected by and hosted on G2.com.

not flexible on exporting reports and some factors only one user can be in it Review collected by and hosted on G2.com.

As far as the actual functionality is concerned it works well and has pretty much every option needed for our court system. Review collected by and hosted on G2.com.

Some of the link titles are too similar so there is a learning curve. It’s not always intuitive to use, something may seem like you could click it and it would go somewhere but it doesn’t. Review collected by and hosted on G2.com.

Incode 9 is very easy to use and navigate. Review collected by and hosted on G2.com.

Can not get all information needed in some reports Review collected by and hosted on G2.com.