SV
stacey v.
Enterprise (> 1000 emp.)
"energov manage permit lab"
3.5/5
What do you like best about Tyler Enterprise Permitting & Licensing?

very detail demo

step by step

on hand lab Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

partial search is not available

and multiple permits Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"The fog of confusion is clearing"
3/5
What do you like best about Tyler Enterprise Permitting & Licensing?

EnerGov offers one place that all of our data lives. Planning, permitting, EvH, Engineering, which is what we want. Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

Updating, things breaking during updates Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"EnerGov Review"
2.5/5
What do you like best about Tyler Enterprise Permitting & Licensing?

The product is moving the right direction, but is currently lagging behind the heavy hitters in the work order market. Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

The set up is cumbersome and the multiple windows of entering the same data is unappealing. The newer versions I have seen coming will vastly reduce this conerns.

Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"A Step Forward"
3/5
What do you like best about Tyler Enterprise Permitting & Licensing?

Global search and reporting functionality. User friendly interface, strong online community for support issues. Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

On my current version 2016.3 and others I have moved from, the requirement to clear cache to reflect changes is challenging. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Overall satisfied, would always like more faster"
4/5
What do you like best about Tyler Enterprise Permitting & Licensing?

I really like the direction that the html and css projects are going Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

it's great to see all of the new stuff, but then to actually get the new products installed with new server requirements, it's been very challenging Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Review after a year"
4/5
What do you like best about Tyler Enterprise Permitting & Licensing?

Mapping and inspections in field is easy as well as provides more detail than previous systems Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

support is slow to respond occasionally. They are bogged down with requests. White papers are hard to obtain. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Initial assessment"
4/5
What do you like best about Tyler Enterprise Permitting & Licensing?

Integration of components and the customer self-service application Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

Complexity of overall system in relation to our legacy system Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"Environmental management and Energov"
3/5
What do you like best about Tyler Enterprise Permitting & Licensing?

The ability to complete inspections on the mobile apps. The automated workflows Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

Current version is not intuitive, however the new html5 UI looks promising Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"In the beginning phase"
2.5/5
What do you like best about Tyler Enterprise Permitting & Licensing?

Energov ties alot of process together - On-line processes. Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

They are in the beginning phases of incorporating Environmental Health. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Financial Analyst perspective "
4/5
What do you like best about Tyler Enterprise Permitting & Licensing?

Clear user interface, staff has more clean view of functionality Review collected by and hosted on G2.com.

What do you dislike about Tyler Enterprise Permitting & Licensing?

Not able to accept credits/process refunds Review collected by and hosted on G2.com.