Solution is hosted and stable, can support many different area and can be integrated with other systems like ESRI Review collected by and hosted on G2.com.
Integration and lack of depth in information. Support and implementation teams are week in sharing information among each other, Internal knowledge base and cross training needs to be given a higher priority. Flow charts and Visio diagrams of processes and data.
Library of data flow and processes for customers and implementation teams would be great. Review collected by and hosted on G2.com.