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TXTImpact Reviews & Product Details

GW
Manager
Construction
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TXTImpact?

Easy to add a group of people at once or a single person. Easy to make specific groups for notifications. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

I can say that I've come across any cons for what I use the tool for. So far, so good. Maybe better UX design, but that would be it. Review collected by and hosted on G2.com.

Recommendations to others considering TXTImpact:

I am not very software literate, and when I stumbled getting set up, they were right there to help with phone support. Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

I like this product for the ease of use. The fact that I can customize it quickly is a huge plus, so I'm not using something I don't need. Review collected by and hosted on G2.com.

TXTImpact Overview

What is TXTImpact?

TXTImpact is a USA-based leader in Mass Texting and Business Texting Services, providing reliable, web-based solutions to help organizations streamline communication and boost engagement. Launched by Wire2Air in 2006, TXTImpact offers robust tools for creating and managing integrated Mass Texting Campaigns tailored to businesses, schools, nonprofits, and government agencies. Our services include Bulk Text Messaging, emergency alerts for schools and colleges, Text Voting features, and Text Marketing Campaigns. TXTImpact is the only US-based turnkey platform designed to meet the needs of various industries, including education, hospitality, religion, politics, and technology. Whether you're a small business looking to connect with customers, a school ensuring safety with emergency alerts, or a nonprofit running a Mass Texting Service, TXTImpact provides an intuitive, scalable solution. By offering innovative tools and dependable customer support, TXTImpact ensures that businesses can efficiently deploy campaigns and achieve their communication goals.

TXTImpact Details
Languages Supported
English
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Product Description

TXTImpact is a leading provider of Mass Texting and business text messaging solutions, enabling organizations to streamline communication, enhance engagement, and drive results. Established in 2006, TXTImpact offers a robust platform that supports text message marketing, SMS marketing, email-to-text, landline texting, text-to-email, and mass texting services. With features like customizable Text marketing campaigns, automated workflows, and advanced tracking and analytics, TXTImpact helps businesses of all sizes effectively reach their audience. Whether it’s improving customer communication, sending timely alerts, or driving marketing campaigns, TXTImpact delivers a reliable, user-friendly solution for modern business needs.


Seller Details
Seller
TXTImpact
Year Founded
2006
HQ Location
Harare, Zimbabwe
Twitter
@txtimpact
367 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

SR
Overview Provided by:
SMS Marketing specialist at TXTImpact

Recent TXTImpact Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Affordable and User Friendly"
Easy to use, Full of featues, Proactive Customer Support and Easy to Integrate.
PK
Pawan K.Small-Business (50 or fewer emp.)
4.5 out of 5
"New but Relible and Affordable"
Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support.
snehil p.
SP
snehil p.Small-Business (50 or fewer emp.)
5.0 out of 5
"A Reliable SMS Marketing Solution for Businesses"
Mass texting with conditional logic has been our best use in the business. The team also helped us understand how to use it effectively.
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TXTImpact Media

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6 out of 7 Total Reviews for TXTImpact

4.6 out of 5
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6 out of 7 Total Reviews for TXTImpact
4.6 out of 5
6 out of 7 Total Reviews for TXTImpact
4.6 out of 5
G2 reviews are authentic and verified.
PK
Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TXTImpact?

Easy to use, Fast and reliable Delivery, Automation, Affordable pricing and Good Customer support. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Analytics and reporting could provide more deeper insights. Need more CRM tool integration support. Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

I was looking for a an affordable Mass Texting tool which should be reliable and also offers a lot of features, TXTImpact turned out to be a great budget friendly tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TXTImpact?

Easy to use, Full of featues, Proactive Customer Support and Easy to Integrate. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Need to Update the Dashboard look, and the number registration takes time. Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

Compliance and Phone number registration generally takes time and its quite complex process. But Txtimpact make the whole process seamless and smooth from their end. Review collected by and hosted on G2.com.

snehil p.
SP
CEO, Co Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TXTImpact?

Mass texting with conditional logic has been our best use in the business. The team also helped us understand how to use it effectively. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

API setup and compliance with regulatory body work takes time Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

We needed broadcasting and also wanted to make sure to get delivery report better. With TXTimpact, we got good delivery rates Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about TXTImpact?

I love the layout and easy functionality of the program. Makes getting the job done much easier. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Customer service can be hard to reach sometimes Review collected by and hosted on G2.com.

Recommendations to others considering TXTImpact:

Be patient ! It takes time to get used to it but it pays off Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

Helps me reach customers and increase my sales Review collected by and hosted on G2.com.

Ashley D.
D
Receptonist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about TXTImpact?

the absolute best part of this software is their customer support . I don't know my way around computers much but I love this software Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Nothing so far. Haven't had any issues. The software seems to work great for me. Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

Easy to use. Easy to add contacts and segment them into different groups. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about TXTImpact?

Ease of use. With TXTImpact messaging services is straightforward to create a text, and either send it now or schedule it for later. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about TXTImpact?

Overall I really like the services of TXTImpact. Review collected by and hosted on G2.com.

Recommendations to others considering TXTImpact:

I recommended TXTImpact Text Message Services to a friend of mine who runs a non-profit with over 100 locations across the US. Immediately we ran into challenges. It turns about another company. They offered the robust platform she needed for her many sites. Unfortunately, the cost was prohibitive. Review collected by and hosted on G2.com.

What problems is TXTImpact solving and how is that benefiting you?

I appreciate the ease of use of the software. Review collected by and hosted on G2.com.