XL
Xiangdong L.
Program Director
Mid-Market (51-1000 emp.)
"Simple but Needs Stronger Security"
3.5/5
What do you like best about Twist?

An easy-to-use chat messenger but with simple features. Review collected by and hosted on G2.com.

What do you dislike about Twist?

Its features are quite basic, and I am also concerned about its security. Review collected by and hosted on G2.com.

Abdoulaye M.
AM
Abdoulaye M.
Lavoratore autonomo
Small-Business (50 or fewer emp.)
"Efficient Threaded Communication, but Mobile App Needs Improvement"
5/5
What do you like best about Twist?

I appreciate how Twist organizes team communication into threads, which makes it much easier to keep track of conversations without getting overwhelmed by the usual chat clutter. Review collected by and hosted on G2.com.

What do you dislike about Twist?

The mobile app occasionally runs a bit slowly, and I find that the notifications are not always as customizable as I would prefer. Review collected by and hosted on G2.com.

JJ
Joshua J.
"Seamless work communication, the first choice for asynchronous collaboration"
5/5
What do you like best about Twist?

I like Twist's asynchronous communication model, which allows team members to view and respond to messages at their convenience, reducing the pressure of instant communication. This is very suitable for teams with different work rhythms and time zones. Twist's smart notification system effectively reduces work interruptions, helping me focus on important tasks. At the same time, this communication method lacks online status green dots and typing indicators, avoiding the pressure to respond immediately. I also appreciate that Twist organizes conversations through threads, enhancing information processing efficiency. These features make me feel more relaxed and efficient at work. Review collected by and hosted on G2.com.

What do you dislike about Twist?

Integration features need to be strengthened: Although Twist supports integration with other applications, compared to some mainstream collaboration tools, the variety of applications it integrates with may be relatively limited, and some users have reported that the actually usable integration features are not many. Review collected by and hosted on G2.com.

AM
Archie M.
"A tool to enhance team communication and task management"
4.5/5
What do you like best about Twist?

I like that Twist provides a centralized communication space where team members can engage in in-depth discussions around specific topics, rather than having information scattered like in traditional instant messaging tools, making communication more organized. Especially with its focus on asynchronous communication design, it effectively reduces interruptions, allowing us to concentrate more on work while also improving team communication efficiency. Twist's asynchronous communication model flexibly supports different schedules, adapts to different working hours, and ensures smooth coordination for teams working across time zones. Additionally, Twist's task management feature is great, allowing easy creation of tasks and assignment to the appropriate team members, and the initial installation and setup are very easy. Review collected by and hosted on G2.com.

What do you dislike about Twist?

Search Functionality Issues: The search functionality performs poorly, making it difficult to quickly and accurately find specific conversations and topics, which hinders users from efficiently retrieving needed content from a large amount of historical information. Keyword Matching Issues: When entering keywords that contain multiple words, the search results are unsatisfactory. For example, searching for an employee's full name does not return accurate results; only parts of the first or last name can be entered to find the person, which is very inconvenient when looking for discussions or documents related to specific individuals. Search Results Display Issues: Although search results highlight keywords, there is no convenient way to locate them. Users need to manually scroll through the page to find them, especially in long documents or extensive discussion records, making it difficult to quickly find the needed content, wasting a lot of time. Search Performance Issues: When handling large amounts of data, the search may take a long time, affecting the user experience. This is particularly true when a team has been using the system for a long time and has accumulated a large number of messages and files, causing the search response speed to slow down, and sometimes even resulting in lag. Review collected by and hosted on G2.com.

Jennifer W.
JW
Jennifer W.
billing/credentaling coordinator
Mid-Market (51-1000 emp.)
"you NEED to check this one out!"
4.5/5
What do you like best about Twist?

i have used a few different messaging apps and one things that sets this apart is getting notified without the distractions of others like slack. you can add more context, so you can send specific links, like to a specific message, which i think helps you work better and calmer Is user friendly Review collected by and hosted on G2.com.

What do you dislike about Twist?

It does not have as many features as other messaging apps. If you are using the free version you can only search messages back from the last month. the sync to mobile did not work Review collected by and hosted on G2.com.

MH
Mark H.
Bartenders
Small-Business (50 or fewer emp.)
"App promotes asynchronous communication"
3.5/5
What do you like best about Twist?

Twist's organized conversations and async approach boost productivity it also helps teams reduce email clutter and improve communication Review collected by and hosted on G2.com.

What do you dislike about Twist?

While Twist integrates with some popular tools, some users may find the integration options limited and issues with the mobile app's performance and functionality Review collected by and hosted on G2.com.

Fernando M.
FM
Fernando M.
Head of Program Operations
Mid-Market (51-1000 emp.)
"Easy to use communication platform for SMEs"
4/5
What do you like best about Twist?

A very easy-to-use communication platform. You group conversations on specific topics, making them easy to reference.

Very similar interface to an email platform, so it is very easy to adopt. Review collected by and hosted on G2.com.

What do you dislike about Twist?

The search function is very limited. You can only search using keyword and the filtering system could be improved to search by specific people in specific channels. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Missing a couple key features for my use case"
2.5/5
What do you like best about Twist?

Simple intuitive interface. Easy to get up and running. Free guest user feature is great for working with clients. Review collected by and hosted on G2.com.

What do you dislike about Twist?

Replies to posts are not threaded. I find myself having to recreate context so people know which post I'm replying. There's also no way that I can figure out to "bump" overlooked posts back to the top of someone's inbox. Review collected by and hosted on G2.com.

William G.
WG
William G.
Head of Strategy
Small-Business (50 or fewer emp.)
"Improving our asynchronous team comunication"
5/5
What do you like best about Twist?

The way we can create topics within channels. This allows us to have an organization in project conversations. Each topic has its own objective and can be closed when solved. Review collected by and hosted on G2.com.

What do you dislike about Twist?

At the same time is awesome to have topics in channels, I miss the informal conversation that we can have using WhatsApp or even slack. I think some mix of the two possibilities would give us more flexibility. Review collected by and hosted on G2.com.

Corey D.
CD
Corey D.
Owner
Small-Business (50 or fewer emp.)
"Lightweight, minimalist team app"
4/5
What do you like best about Twist?

I like how minimalist this app is, and how clean the UI appears. It is much easier to use than Stride. I also enjoy the fact that there is no light or indicator for when I'm online. Review collected by and hosted on G2.com.

What do you dislike about Twist?

I love using GIFs, but it displays them in this weird box with all their metadata. Review collected by and hosted on G2.com.