Before, we had the issue that important policies were scattered in a bunch of file systems and wikis, along with our staff working from a few different places. Twine brings all these things into one spot.
We've found it particularly good for new starters. On their first day, they can head to Twine and know exactly who's who, what's going on and read a dedicated 'New Starter' handbook. Review collected by and hosted on G2.com.