Twine Reviews & Product Details

The way stories can be presented for the consumption of our associates is one of the most amazing features in Twine. We can communicate in a much better way using Twine as compared to other platforms. It has also acted as a platform for building a community in the organization. Review collected by and hosted on G2.com.

Nothing in particular to dislike about Twine. Notifications for Polls would be amazing. Review collected by and hosted on G2.com.

Twine is really easy to get on with – the interface is simple and the functionality not overcomplicated. It strikes a balance between keeping things simple, but also packing enough of a punch in terms of features. The Twine team have done a great job supporting us too – they're always on hand for any problems and feedback. Review collected by and hosted on G2.com.

Twine is a great fit for us so we're yet to find much we dislike. The team are always open to our suggestions for improvements and we've seen a fair few of them implemented. The recent GDrive integration has really helped us. Review collected by and hosted on G2.com.

Twine has a ton of features that I have come to rely on but one of my favorite things about Twine is the customer service. The customer service team at Twine are some of the best - most helpful, friendly and knowledgeable that I have ever had the pleasure of working with. I can rest easy knowing that any question I might have or any issue I might be experiencing with Twine will be handled immediately and professionally by the Twine team. Since we use Twine as intranet for internal employees, we heavily rely on it on a daily basis and we need that customer support to be on point... and it is. They go out of their way to ensure we are satisfied every time we communicate and we can get a hold of them via phone, chat or email... so convenient. Review collected by and hosted on G2.com.

I like Twine because if there is anything we might not be happy with - I can bring it up to customer service and they literally take steps to fix the issue and have even gone as far as to take my suggestions into consideration when making upgrades. Some things that I would like Twine to offer in the future that they don’t have now is the ability to like/unlike posts and the ability to tag other users in comments. While these two things may seem small, they are important and would be a helpful addition to Twine for my company. Review collected by and hosted on G2.com.

As an admin, this platform has been extremely easy to use. Even the most computer illiterate person can use it! The homepage is very clear and can be tailored to your requirements. Review collected by and hosted on G2.com.

There's nothing I dislike as such. It would be useful if the latest announcement is posted to the top rather than to the bottom - this means that we have to delete all the announcements and re-post them in the order we want which can be time consuming. Other than that I'm very pleased with the platform. Review collected by and hosted on G2.com.

Twine is such an easy platform to use just for the sheer simplicity of it, its a very easy platform to navigate as a user and as an administrator is very easy to administrate. It also has a lot of features that we hadn't originally scoped for but after discovering we made full use of. Review collected by and hosted on G2.com.

We haven't really had a bad experience with Twine as such, Twine are very proactive with updates and we have had one or two updates that have a caused a bug but it gets resolved quickly once identified. The support team are very knowledgeable of their product and very friendly in any correspondence. Review collected by and hosted on G2.com.

Easy of use. The system is extremely intuitive and modern. I very rarely run into issues or have reports from colleagues that are having difficulties. The library functionality is extremely important to us as it serves as our central library for all company documentation. Also really like the people area, easy to search for staff and to find their extension number to make a quick call. Review collected by and hosted on G2.com.

Nothing i particularly dislike but the system does have a few limitations, which we have fed back to Twine. Multiple authors on posts would be nice, being able to date order documents, calendar integration with Outlook. Review collected by and hosted on G2.com.

Twine has a very responsive team who are always open to feature requests and give very personalized attention. In the seven months I have been using it they have made some great updates and I have seen some of my feature requests come to life Review collected by and hosted on G2.com.

There are a couple of limitations with the system, but they have been brought up and will be changed in the future. Review collected by and hosted on G2.com.

The UX/UI is so very streamlined and user-friendly, we don't really need to do training as most employees are able to train themselves. Review collected by and hosted on G2.com.

Would like to see a bit more capabilities around org charts and document controls. Overall though, very little to dislike since the Twine team is very open to customer feedback. Review collected by and hosted on G2.com.

It's really easy and simple to use.

The support from the Twine team is great, we had weekly calls prior to launch to ensure we launched on time and even if we have any questions now they are answered quickly, Review collected by and hosted on G2.com.

There are a few things we have asked for which I believe are in the pipeline, for example;

- Liking comments

- Ability to load documents in bulk

- Tagging people in comments

- Upload images in share post section Review collected by and hosted on G2.com.

Twine is quick to deploy and very easy to use. Additionally, the support team is very responsive, striving to quickly resolve issues and are open to feedback and feature requests. Review collected by and hosted on G2.com.

Some UX optimisations could be made to improve the experience for admins and end-users alike. Review collected by and hosted on G2.com.

Ease of setting up

People at Twine are fantastic - support has been brilliant

Helpful, suggesting ideas and keeping project going Review collected by and hosted on G2.com.

Visually it is a little flat and not very dynamic. The Homepage needs to be more enagaging.

You can only upload one document at a time which means it is a time consuming process.

No ability to have branded links to other platforms - would look slicker with them Review collected by and hosted on G2.com.

the team working with passion and enthusiasm on their projects which generates high end quality Review collected by and hosted on G2.com.

Currently i do not really have anything negative to mention. Review collected by and hosted on G2.com.

I used this tool to share projects and collaborate with other team members and it worked fantastic for that purpose. Review collected by and hosted on G2.com.

A few bugs here and there but nothing to worry about and probably even have been fixed since I've used it. Review collected by and hosted on G2.com.

Very good support given whilst developing our intranet and after implementation with access to key people and product updates. Review collected by and hosted on G2.com.

There were a couple of little bits of development that we would have liked that were not available, but nothing that fundamentally changed our product. Review collected by and hosted on G2.com.

Best collaboration I've used so far, ease of use and very complete Review collected by and hosted on G2.com.

Nothing - Completely straightforward and full featured Review collected by and hosted on G2.com.