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Twilio Verify Reviews & Product Details

Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Seller

Twilio

Discussions

Twilio Verify Community

Product Description

Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Overview by

Marisa Penepent (Marketing | Strategist | Tech Enthusiast)

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Twilio Verify Media

Authy

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Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/8/2019

"Secure and safe with Authy"

4.5/5

What do you like best about Twilio Verify?

It's quite easy to use and user-friendly. Allow the user to be on one app to secure all the other applications like Gmail and facebook etc. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

It shows security code just for 30 sec, and if you are using on mobile than it is difficult to switch between two apps in just 30 seconds. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

It is a free software to protect all your applications with two-factor authentication. It is user-friendly and makes you tension free regarding the protection of your accounts. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

I am securing all my apps with two-factor authentication .=and Authy is the best platform to do it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/22/2019

"Best thing since security."

5/5

What do you like best about Twilio Verify?

If ever I need to log into an account, or if someone else is trying to, I will be notified through Authy and no other access can be granted. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

If you lose access to mobile numbers you used on Authy accounts, It can be a pain trying to gain access to your account. Review collected by and hosted on G2.com.

Sabry R.

Analista de sistema

Small-Business (50 or fewer emp.)

4/25/2019

"Double security on your accounts"

5/5

What do you like best about Twilio Verify?

What I like the most is that it is very simple to set up and offers you double security, as you not only have to enter your password but also some digits that change constantly and are available on your cell phone. This gives me more confidence and provides more security and control over my accounts. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

I have no complaints so far. The only fear is that the phone might get lost, however, there is a recovery process that I haven't used yet and I hope I won't have to. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

It's worth having more security on your accounts and this software offers it to you for free and simply. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

I use it with most of my accounts, especially in Gmail and electronic wallets because I feel I have important information that I need to protect. So far, I haven't had any problems using it, the app works perfectly, the interface is very easy to use, and I definitely think it's a necessary application nowadays. Review collected by and hosted on G2.com.

Vee M.

Beyond the Major Social Media Intern

Public Relations and Communications

Mid-Market (51-1000 emp.)

12/26/2018

"Best secondary authentication on the market"

5/5

What do you like best about Twilio Verify?

Authy combines ease of use with the most consumer & business friendly two-factor authentication on all my devices. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

There's not much to dislike about authy. From a cybersecurity standpoint it has some failures when compared to competitor applications, but it really makes up for those shortcomings with its widespread approach to being usable on all devices. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

Authy will allow users of any technical expertise to enjoy the benefits of two factor authentication. It's supported by the majority of websites that offer two-factor account security, however it might not meet the highest of security standards because it is still reliant on a phone number (and hence users could fall victim to phone number hijacking/social engineering, which would only apply in specifically targeted & criminal situations). Authy works on all major browsers, and mobile devices for a seamless experience no matter where you work from. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

Authy allows me to enjoy heightened account security across both my professional & personal life. Review collected by and hosted on G2.com.

Deanna C.

Team Lead

Mid-Market (51-1000 emp.)

3/1/2019

"Peace of Mind"

5/5

What do you like best about Twilio Verify?

I like that you can have the APP on your phone or computer. It's convenient and quick to use. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

Nothing, wish we didn't need programs like this but that's the world we live in. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

The only thing I would change but may not be secure, would be to not have to log in every time you exit the systems. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

Security and prevent breach of information! It's a simple app but it's imperative in the business word for protection. Review collected by and hosted on G2.com.

Verified User in Entertainment

Small-Business (50 or fewer emp.)

12/15/2018

"An Abhorrent Service"

0/5

What do you like best about Twilio Verify?

The concept is fine, it's lightweight and not a particularly intrusive process. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

Horrible support staff, horrible user interface. It's a small company and if you can even get through the website to request assistance, the people who come to help will be woefully insufficient. They're a small company that will only be contactable through email and they give you the typical 'I'm sorry I'm not able to do that' run-around despite providing literally every required bit of information.

If you lose your phone, expect to lose everything attached to it forever. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

Do not put any valuable information on this service. If there's ever a compromised phone, email, computer, etc. there is far too clunky of a service with horrid customer support. If it's just for casual passwords online with no personal stake involved, it's merely sufficient.

Otherwise, hard pass. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

The app's support technician Eduardo so politely spoke in circles, did not offer help and has consciously closed tickets after 3 months of trying to regain access to a partnered Twitch account and linked 8 year old Twitter account. Their website doesn't work and won't allow you to merge your accounts, change phone numbers and despite offering the ability, they have done precisely nothing but take money out of a customers pocket by refusing to provide their own mission-statement of keeping accounts secure. A phone number was discontinued for severe privacy concerns, and the account that holds all your information, passwords, emails, etc. will not allow you to change any information or access your services.

I absolutely recommend using an encrypted service alternative to Authy. The company is too all-inclusive and disgustingly negligent with their already small customer base. Review collected by and hosted on G2.com.

Jaki S.

CEO

Small-Business (50 or fewer emp.)

2/14/2019

"Authy is the #1 Authorization app"

4.5/5

What do you like best about Twilio Verify?

Everything about the app, i use it and it's very easy to use and has a very interesting design too i would recommend this app to everyone who's looking for an authorization app Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

Nothing, very easy to use and not hard to understand, would rate 10/10 Review collected by and hosted on G2.com.

Maxim A.

Mac Software Developer

Computer Software

Small-Business (50 or fewer emp.)

3/28/2018

"Rough around the edges but still good"

4/5

What do you like best about Twilio Verify?

Mobile-first, but has a Mac app. No need to go grab your phone when logging in on a computer.

Accounts are easy to add and manage. There’s an option to backup account and quickly set up a new device in case the old one is replaced or lost. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

Mac and iPad apps feel unfinished, but get the work done. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

If you have many accounts with two-factor authentication it might be tedious to migrate to a new code generator app, but it’s worth the effort in the long term. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

Authy helps protect my personal and business accounts with two-factor authentication. Review collected by and hosted on G2.com.

Sagar S.

Small-Business (50 or fewer emp.)

3/15/2018

"Perfect app to store keys"

5/5

What do you like best about Twilio Verify?

I like how I can access the keys even if I don't have access to my primary phone or laptop. I can just sign into Authy and get access to the keys. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

I am not a big fan of the user interface. I think it can be improved to give a good feeling. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio Verify:

Last time I lost my phone and I had a very big problem getting access to my keys back. Now I don't have to worry about such problems. Review collected by and hosted on G2.com.

What problems is Twilio Verify solving and how is that benefiting you?

I'm using Authy to store keys for different accounts. It has become a very good alternative to Google Authenticator. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/18/2018

"Authy helps me manage two factor auth well."

3.5/5

What do you like best about Twilio Verify?

I like that it's cross platform with browser plugins so I can use it on all my devices. Review collected by and hosted on G2.com.

What do you dislike about Twilio Verify?

I dislike that the browser integration isn't strong enough to auto-detect two factor auth challenges to automatically add them to Authy. Review collected by and hosted on G2.com.