Twilio SendGrid Marketing Campaigns Reviews & Product Details

It looks like a sophisticated tool for first sight. Review collected by and hosted on G2.com.

It's not compatible with my email templates.

I've canceled my subscription but they continue charging me for 6 to 7 months, when I reach them they promise to fix that and refund me, but they again charged me after that, so, I just gave up and canceled my credit card to end this. Review collected by and hosted on G2.com.

The Sendgrid system has its own filter to verify which messages have been marked as spam by customers, and which have had a successful flow. This tool seems very necessary to us to have accurate information on which types of clients we should focus on professionally. It is a completely valid way to define the target audience and be guided by their online consumption habits. Review collected by and hosted on G2.com.

With Sendgrid we cannot archive emails. The software is limited to only sending the campaigns and creating routes for them, without allowing us to save the information that we have already sent, which forced us to opt for a storage platform on the web and which is also problematic due to the fact that Sendgrid not so good at integrating with external software. Review collected by and hosted on G2.com.

Sendgrid email marketing tool is a good all-round tool that helps you achieve your marketing goals whether it is prospecting for new customers or retaining your existing ones. I also like that they have online support available to help me with my queries. Review collected by and hosted on G2.com.

There're a couple of things that I really don't like about Sendgrid. Number one - is their email builder which is counter-intuitive and lacks a lot of important features. Number two - lack of pop-up builder for web sites which means we have to use separate tools to build pop-ups and then integrate with SendGrid using their API. Review collected by and hosted on G2.com.

Twilio sendGrid is the most reliable and robust marketing platform I've worked with in the last few years, the service is cloud based, it's ideal for companies of all sizes to implement. Twilio sendGrid features A/B testing, segmentation, drip campaigns, reporting, analysis, optimized mobile email system, image library, among others. One aspect that surprised me a lot about this service is that its system is very easy to integrate through SMTP or API, its cost is very manageable for any business or company because of how cheap it is, the system is very reliable and in short if I personally had to choose Twilio sendGrid again among many other alternatives I would choose it, since the experience I have obtained working with this platform has been excellent. Review collected by and hosted on G2.com.

Pathetic support service from my point of view, it is very difficult to contact, expensive and the people in charge do not provide satisfactory solutions or answers, personally I have had great displeasure about this. Some reports are quite slow to get, because their loading takes quite a while, overall Twilio sendGrid is a pretty good service and the only thing I would like to see improved is the support team. Review collected by and hosted on G2.com.

Sendgrid marketing campaign is a very powerful and robust marketing solution that helps us in sending bulk emails to our customers. We can easily create an intuitive and interactive marketing template through SendGrid visual template designer and send it to our marketing lists. Creating a marketing template through visual design is very easy and it creates very interactive and intuitive templates. Importing bulk contacts to our list is very easy and we can upload contact from various methods like from CSV file and database. Review collected by and hosted on G2.com.

There is a lot of limitation when it comes to getting a custom unsubscribe page for the users as the SendGrid provides its default unsubscribe page which is not intuitive in design. Review collected by and hosted on G2.com.

I have used their service for 2 years and had limited issues until 2 weeks ago Review collected by and hosted on G2.com.

Where do I begin. First my sendgrid account was hacked and I reached out to their company for 2 WEEKS! No one in the company give a damn or cared to solve my urgent issue. All my company email was shut down and I could not email my clients. Worse, I got billed $2896! Yes. $2k from my account and I reached out to billing services, no one responded. I had to shut down my credit card immediately and file a complaint against their company. Still waiting for a resolution. please do yourself a favor, DO NOT WORK WITH THIS COMPANY. THEY charge your credit card non stop and has the WORST, I MEAN THE WORST CUSTOMER SERVICE ON THE PLANET. No one picks up the phones, no live chat and if your account gets hacked, good luck with that...dont work with them, you will regret it! Worst company for email server out there. Review collected by and hosted on G2.com.

Sendgrid is reasonably priced and does exactly what it promises to do Review collected by and hosted on G2.com.

Clunky interface makes setting up templates a bit difficult Review collected by and hosted on G2.com.

SendGrid has some very nice email design templates that cover a wide spectrum of marketing and outreach campaign needs. It's relatively easy to change information and add our photos to the templates. The emails often appear perfectly email programs. They fit all the information in the screens in a snug way that doesn't waste or leave too much space. Review collected by and hosted on G2.com.

I don't think getting good conversion rates is something you can always expect right from the start with SendGrid. You'll often have to adjust a few things and try out different wording and formatting to see what works best over a period of time. Review collected by and hosted on G2.com.

It is very easy to start a campaign, the editor enables you to create your own templates, prepare e-mails and see progress reports. Integration into other systems that send transactional emails automatically is also simple, the documentation given is complete and does not take long to be produced. It also provides distribution logs for support teams-particularly for transactional emails, such as password retrieval, etc. Review collected by and hosted on G2.com.

Right now I can't think of a bad experience. Review collected by and hosted on G2.com.

To be honest I have not found anything to like. Review collected by and hosted on G2.com.

They are trying to build out an automation feature set but what they've got so far is way too limited to justify calling it marketing automation. It's barely functional for anything more than sending simple emails to large lists, and even then the feature set makes this product extremely limited and frustrating to work with. List management features are rudimentary and lack capability. The email authoring tools are buggy. The reporting is only good at an aggregate level. Want to know which links were clicked in the email you just sent? Sorry-- it only tells you that links were clicked. Anyone who's worked with a more capable product will find this product maddening in it's lack of sophistication. Review collected by and hosted on G2.com.

SendGrid has been very efficient in boosting marketing campaigns. You can add or delete contacts very easily and connect them to the database. It is very efficient to schedule email delivery so as not to activate spam filters. Its ability to track is surprising, being able to track the activities of people who receive emails. It has a large number of pre-built email templates which are easy to modify or you can create new ones thanks to its drag-and-drop email generator. Review collected by and hosted on G2.com.

I think your most obvious problem is that your transactional emails lack some features that may be necessary, such as web links for email and cancellation of the native subscription. And although there is a solution for both cases, it can represent a small challenge. Review collected by and hosted on G2.com.

SendGrid is generally flexible when it comes to our needs for emails and contacts. The pricing adjust based on the type of volume we expect. I really like the creation and editing features that SendGrid provides for all account holders. We can quickly get an email created, or at least on the right track, with one of their many email templates. I like how we can get feedback on the number of opens and clicks that occur. Review collected by and hosted on G2.com.

Though I appreciate the pricing being flexible, I would also like to see a more fixed option that is along the same lines as the pricing in other email services like iContact or Mailchimp. I have been mostly pleased with SendGrid though. Review collected by and hosted on G2.com.

Sendgrid was the perfect software for getting started on email marketing. Cheaper than most email services. Review collected by and hosted on G2.com.

Sendgrid’s prices increase quickly by increasing contacts. Review collected by and hosted on G2.com.

I like that SendGrid can help is us create and deliver sharp and professional marketing emails for weekly or monthly promotional campaigns. We can load new contacts easily or connect them to our website database to add and remove contacts more seamlessly. I like that we can use SendGrid to view metrics and analytics that help us refine our promotions and offers to our existing contact base or new leads. The email design tools are mostly easy to use with drag and drop features. We can also fill in content in preset fields. Review collected by and hosted on G2.com.

I have had a mostly positive experience with SendGrid so far. It's a bit more costly than using a custom-built or more manual type system, but the productivity it provides for us is worth the cost. It might not be worth it for smaller companies or if there aren't that many emails to be sent on a regular basis. Review collected by and hosted on G2.com.

I like how SendGrind is easy to manage and configure, it allows me to give a more organized look to my client directory and classify them into different types. Thanks to this tool my online marketing campaigns are much more effective since it guarantees me that increasing the opening rate of my sent emails, when you get your message to the inbox you will get an impact due to its delivery technology and the defense of the Service provider will help you get there. It really is an intuitive, fast and more important software that is easy to master in order to take advantage of the need to meet any need. Review collected by and hosted on G2.com.

At the beginning it is a bit of getting used to the tool due to its complexity, I would also like to add more templates to use and add them to the website and give it a more personalized and unique look to make the website more striking. Review collected by and hosted on G2.com.

For on-board emails, registration confirmations, alerts etc, we use SendGrid. We appreciate the information when we search the email delivery status. The incorporation into different apps and programming languages is also straightforward. Review collected by and hosted on G2.com.

In some surprising ways, apps can be constrained. Multiple software features are not included in the basic plans. The most important problem is documentation. There are also other features missing in emails like fast integrated withdrawal. Review collected by and hosted on G2.com.

The thing I like the most is the quality of the email template designs. There are a large number of them and they are all typically very high quality with good compatibility with many email client software our recipients may use. Using SendGrid Marketing Campaigns is general pretty straightforward for us. When we first joined and started using SendGrid, they did a good job of explaining how things work and how to get campaigns started. I like that they have sign up forms that we can use to automatically add new contacts to our e-mail distribution lists. Review collected by and hosted on G2.com.

I think that some email campaigns occasionally have trouble getting through to the recipients' primary email inbox. Even though there are tools that we can use to improve our chances of getting past promotional and spam email boxes, we are often getting reports that our emails don't get through. Review collected by and hosted on G2.com.

It is extremely helpful for delivering promotion emails for all kinds of company. It quick, trustworthy and simple to use application. You don't have specialized know-how for making use of this software. No technological expertise is needed. It offers pre-built web templates which we only would need to alter and our e-mail is prepared. There are numerous web templates readily available which are simple to personalize. Drop and drag is a superb characteristic. Importing contacts is extremely simple even we can easily segment the contacts. Additionally, it enables to evaluate e-mails prior to we send out to the customers. Review collected by and hosted on G2.com.

I've nothing to say regarding the drawback of SendGrid. Occasionally when you unexpectedly add more contacts over the limit of your package, your adding limit may exceed and your company might get more bills from SendGrid. Review collected by and hosted on G2.com.

SendGrid is easiest of tools to setup the marketing campaigns and the best part of SendGrid is absence of 2-step verification which any marketer would love amidst of GDPR norms. The delivery rate in SendGrid is on higher side when compared to leading players in this market. We were pleased by the open rate and the responses which we achieved through SendGrid till date. This platform came to our rescue when others failed us with the advent of new norms which demands opt-in from the receiver's side. Review collected by and hosted on G2.com.

Though SendGrid has got all bell and whistles for email campaigns, it doesn't have email template builder which is as flexible when compared with other players. The most irritating thing of SendGrid is it doesn't allow you to upload any document as attachment nor have a cloud space to upload and share the link. Free trial period is given only one for one month which I feel is not enough to assess the tool completely,this should have been atleast 2 months in my observation. Review collected by and hosted on G2.com.