Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Sendgrid is a DISASTER. Stay away! They close your account and no technical support whatsoever."
0/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

None, really. It's easy to set up, but when you send it out, they close your account without reason. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

After sending out an email blast, they immediately close your account without reason. There is NO customer support of any kind. So you'll lose your money. It's a scam! Review collected by and hosted on G2.com.

AF
aaron f.
Small-Business (50 or fewer emp.)
"a solid email marketing camapign manger integrated with the API itself sending out mass emails"
5/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

very easy to assamble and send out contacts are already being fed to it from apollo or mail chimp Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

it could be confusing sometimes as the emails going out could have differnt layout than the ones going out of sendgrid Review collected by and hosted on G2.com.

JD
JK D.
Digital Production Coordinator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Twilio SendGrid is Very Good for a Basic Email Marketing Service!"
3/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

Twilio SendGrid is a good platform for your basic email needs. It allows you to seamlessly create and send emails to your audience and provides detailed analytics, allowing you to easily track opens, clicks, etc. from each send. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

Twilio SendGrid focuses primarily on email delivery and lacks many of the integrations and automations included in other email marketing platforms. While an email builder is included in this platform, it is not as advanced or customizable as others, leaving you limited on the customizations you can include. While SendGrid offers different pricing plans, the cost quickly adds up as your email volume increases, so if you have a large audience or send volume, you may find a more cost effective solution somewhere else. Review collected by and hosted on G2.com.

Dr. Jeanette D.
DD
Dr. Jeanette D.
President, PT, DPT, LAT, ATC, PNMT-C, NASM-CPT, NASM-FNS, NASM-CES, TMRc
Small-Business (50 or fewer emp.)
"Glad I switched back to Twilio!"
5/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

I like that Twilio tells me precisely what to do to keep my emails in compliance and to avoid being sent to the spam or junk email box. I like being able to look up my send rate and deliverability. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

There is a bit of a learning curve with understanding some of the instructions because I am not in specialist in the marketing field. I am thankful for the customer support. Review collected by and hosted on G2.com.

Maximiliano B.
MB
Maximiliano B.
Vendedor Capacitador
Enterprise (> 1000 emp.)
"You Should Know This About Twilio SendGrid Based on My Experience!"
3/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

As a user of Twilio SendGrid, I can attest to the many benefits of using this email marketing application. One of the things I appreciate most is the intuitive and user-friendly interface, which makes it easy to create and send professional-looking emails. I also appreciate the flexibility to choose from a variety of pre-designed templates or create my own custom designs. Additionally, the ability to personalize emails using merge tags and segment my email list based on subscriber behavior has helped me to increase engagement and conversions. Finally, the detailed reporting and analytics tools have allowed me to track and measure the success of my campaigns and make data-driven decisions for future improvements.

Overall, Twilio SendGrid has been a valuable tool for the companies I have worked with, helping them to improve their email marketing efforts and achieve greater success. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

While I generally find Twilio SendGrid to be a valuable email marketing application, one area for improvement could be the email builder. While it is user-friendly and customizable, I have found it somewhat limiting in terms of design options and flexibility. For instance, the drag-and-drop editor could be improved to provide more advanced customization options, such as the ability to add custom HTML or CSS. Additionally, while there are a variety of pre-designed templates available, some of them may appear outdated or unappealing to certain users. Overall, while this is a minor issue, I believe it could be improved to provide a more modern and visually pleasing selection of templates. Review collected by and hosted on G2.com.

Celia V.
CV
Celia V.
Senior Vice President Sales
Information Technology and Services
Enterprise (> 1000 emp.)
"Hassle free bulk email sender for sales reps to nurture and farm."
4.5/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

The email API works great from other apps. We have noticed consistent high engagement rates from SendGrid emails then emails with other bulk email-sending providers. Re-trying email automatically is also a nice built-in feature. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

The open rates and click-thru rates are not reliable. Most of these metrics are bot traffic from email providers, yet there is no way to filter out such traffic. Review collected by and hosted on G2.com.

Prashant S.
PS
Prashant S.
Manager - Retention & Growth
Retail
Mid-Market (51-1000 emp.)
"Complete Solution for All Your Email Marketing Needs!!"
4.5/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

One of the Email Service Providers in the market with a complete end to end solution for all email marketing needs. In the current market scenario where you need one stop solution for your Promotional/Transactional emailers Twilio SendGrid offers their vast set of offerings for all your needs. Right from various templates that can be utilized as well as customization on the go. Real time analytics offers a window of performance review and then further impovise basis the business ask. Detailed analysis of your email campaigns along with a 24/7 support is impeccable. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

Not much is there to dislike about what they have to offer on the table. For small scale businesses the financial aspect might be of a concern but if you are looking for a long run email program that proves to contrubute to your business then the financial aspects can be overlooked. Review collected by and hosted on G2.com.

SC
Sachin C.
Director Sales & Marketing
Information Technology and Services
Small-Business (50 or fewer emp.)
"One of the Best Email Marketing Solution!"
4/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

Twilio SendGrid has a very intuitive interface that is easy to understand for even first-time users. It has such a mechanism that helps users to give high delivery rates. It is a scalable solution, and you can start with the basic version and graduate to the advanced version as and when you grow. Its deep analytics help users check the insights and plan the next campaign accordingly. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

Twilio SendGrid Email Solution does not have too much when it comes to automation part. It offers basic email automation like triggered emails & drip campaigns, while other players provide far more features. Secondly, it is an expensive solution compared to some other solutions. Third, it has stringent compliance features to stop spam, making it difficult for marketers to reach the right audience. Review collected by and hosted on G2.com.

Nir L.
NL
Nir L.
VP R&D
Small-Business (50 or fewer emp.)
"A decent email marketing platform"
4/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

Sendgrid Email Marketing system has a good UI for building campaigns with medium complexity. It is simple enough to use for non-technical people to build the campaign itself but with enough features for the power user as well. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

The first thing for email marketing systems is to have excellent deliverability. This is, alas, SendGrid's weaker point. If using the shared IP pool, emails get rejected as spam by many of the larger suppliers, and you can only get through but using a dedicated IP (at extra cost, of course) Review collected by and hosted on G2.com.

Pedro A.
PA
Pedro A.
suporte
Events Services
Small-Business (50 or fewer emp.)
"Excellent platform for email and sms marketing campaigns"
4.5/5
What do you like best about Twilio SendGrid Email Marketing Campaigns?

Sendgrid provides me with extensive experience in relation to email and sms campaigns, capturing contacts through forms and dynamic pages. It allows me to manage all this content from contacts to analysis and campaign control, offering personalized emails, integration api and sending automations. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email Marketing Campaigns?

Despite being great at what it offers, I miss a translation into other languages, making it difficult for inexperienced users. Compared to other email tools I use, I feel that the Dashboard hides some information, resulting in something less polluted, however, it makes the visualization of some data less agile. Review collected by and hosted on G2.com.