I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions. Review collected by and hosted on G2.com.

Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures. Review collected by and hosted on G2.com.

SendGrid is one of the best software for improving Email Deliverability using Email API. It is pretty straightforward software, which takes way less time to implement.

Especially when you are using plugins like Memberpress, LearnDash, etc. on your Website, you would want to make sure that emails are delivered to the Client. SendGrid helps in making sure that emails really do reach inboxes.

And, it is one of the most affordable software for sending Emails out there as well. Review collected by and hosted on G2.com.

None, except one small thing; sometimes when creating a sender profile in SendGrid, it doesn't load state names as per country i.e. if I select India as the country, it would still show me USA state names. Review collected by and hosted on G2.com.

The ease of use and pre-formatted email templates Review collected by and hosted on G2.com.

The UI can be quite clunky at times, especially with autosaving content. Review collected by and hosted on G2.com.

Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions. Review collected by and hosted on G2.com.

Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it. Review collected by and hosted on G2.com.

SendGrid allows for SMTP relay of email from any location. After migrating to Microsoft 365, some legacy applications were unable to send email via Microsoft 365. SendGrid allows this at a very low price. Review collected by and hosted on G2.com.

I have very few complaints about SendGrid, but if I had to pick something, it would be that the service doesn't easily allow for multiple users in the same organization. This is a minor issue that doesn't negatively affect my opinion of the service. Review collected by and hosted on G2.com.

The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution. Review collected by and hosted on G2.com.

Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received. Review collected by and hosted on G2.com.

It is easy to configure sending emails using SendGrid API. Usually, website hostings don't provide an Email Delivery Service, so all the emails are sent from hosting servers which typically end up in the Spam folder or get blocked by vendors like Gmail, Yahoo, AOL etc.

SendGrid helps ensure that those emails don't end up in the Spam folder. And, not to mention, it is way easy to integrate the API (with WordPress).

And, it has a free plan for starting... so, if you are just starting your website, you probably won't even need to purchase any paid plans to get started. Review collected by and hosted on G2.com.

There is absolutely nothing that I would dislike about SendGrid :) Review collected by and hosted on G2.com.

I love SendGrid because it’s so easy to use. I can integrate it with my applications, create templates for mailing campaigns, and send my emails with confidence. The platform is reliable and straightforward to use, and I recommend it to anyone looking for an easy way to send their emails. Review collected by and hosted on G2.com.

Installation of the software was more complex than we expected — especially when it came to getting the system up and running. We contacted the support team several times for help, but only after a few days were we able to get the program running with all stacks we wanted. Review collected by and hosted on G2.com.

My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago! Review collected by and hosted on G2.com.

Nothing. I have been super happy with everything from support, to pricing, to features. Review collected by and hosted on G2.com.

We're a very large sender. Customer service has always been solid. SendGrid adapts quickly to new email technologies and standards including AMP for Email and MPP reporting. Review collected by and hosted on G2.com.

The web app does not have enough data filtering. It is not possible to see deliverability metrics by email provider for each category/camapign. Email provider stats are only available as global metrics. Review collected by and hosted on G2.com.