Easy interface, customer support is top-notch. Review collected by and hosted on G2.com.

Not possible to speak to someone with paid account. Review collected by and hosted on G2.com.

best avilable marketing email api integration out there Review collected by and hosted on G2.com.

nothing so far it have vbenn working amazing Review collected by and hosted on G2.com.

SendGrid is such a brilliant idea. With SendGrid, we were able to check if emails had been sent to the recipient and if they were able to receive and check it. We were able to see if they had read it or not. Review collected by and hosted on G2.com.

I don't think there is something I dislike about SendGrid. I love SendGrid very much. It is one of the best applications that we were able to use with our day to day tasks. Review collected by and hosted on G2.com.

Ease of Use

Ease of Implementation

Customer Support Review collected by and hosted on G2.com.

lack of information included on the website Review collected by and hosted on G2.com.

It had nice user interfaces, and if they worked it would have been great. Review collected by and hosted on G2.com.

Overpriced and disfunctional. Not worth your time at all. Avoid at all costs.

Unless you pay $80/month for a single dedicated ip address (what a rip off right?) their e-mails will bounce and never get to destination due to spamhaus black listing, and there is absolutely no way to remedy. Totally unreliable dis-service. Review collected by and hosted on G2.com.

Normal email sending is good

they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation.

I cross-checked the IP reputation of shared IPs, and still, they are very good.

Support is good Review collected by and hosted on G2.com.

There are few negatives in automation.

They are add some automation features like in Mailchimp. Review collected by and hosted on G2.com.

It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate. Review collected by and hosted on G2.com.

Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more. Review collected by and hosted on G2.com.

I like how user-friendly this tool is; it also shows different timezones, it is easier for us to validate it on our system. Review collected by and hosted on G2.com.

Sendgrid sometimes doesn't show the email confirmations sent to the clients. Review collected by and hosted on G2.com.

Sendgrid emails api is one of the best options to send the emails from code. The best part is their documentation, each and every point is defined properly. Multi language support is available. Review collected by and hosted on G2.com.

I used Email API for more than 3 years for my client, he is also currently using it, still it is working perfectly. I didn't found any dislike yet, in case of issues their support is always available. Review collected by and hosted on G2.com.

SendGrid's user interface is well-designed and easy to understand. However, the functionality available leaves a lot to be desired. Generally, the support staff seems knowledgeable but have given me many wrong answers. Review collected by and hosted on G2.com.

We've been attempting to upgrade from a small volume plan with a shared IP pool to a large plan. We were told we could keep a shared pool but were later told after we signed an annual agreement that we'd been given the wrong information and would have to move to a Dedicated IP (we use the API plan not Marketing Campaigns). There was no guide on how to move from one plan to the other, and in reality it became a nightmare. What should have been automated by their system and their touted 'Automatic IP Warmup' in under 2 weeks, became a 6-9 week project and an additional sprint for my engineering team. We've been forced to manually warm our IP and change our software to regulate our send volume as their warming process does not work. I've spent almost 6 hours on chat sessions trying to troubleshoot issues with this product and have no dedicated rep to help me and have to speak to someone new every time.

Because we are under a time-crunch as our old ESP gets sunset (Dyn by Oracle) and we've already done the API implementation, we're forced to stay on this system. But if I had a choice, we would not. Review collected by and hosted on G2.com.