Very reliable and provides good stats to use that allow us to finetune our CRM program. Review collected by and hosted on G2.com.

The code editing is a bit complicated for the first few times that you use sendgrid. Once you have some templates built, it gets easier though. Review collected by and hosted on G2.com.

Twilio SendGrid Email service is quite a reliable option as one can easily integrate it as an SMTP for sending emails. SendGrid web portal also gives good options to track your emails in case they get bounced. Review collected by and hosted on G2.com.

There are many other options available but as compared to those services I don't see any major downside but there are some concerns related to their after-sales support. that might not be that responsive. Review collected by and hosted on G2.com.

The API is easy to integrate with just about any service out there. The documentation is solid and covers multiple use-cases/languages, and the webhooks are reliable and easy to understand. Additionally, the pricing is very reasonable, especially compared to other Email API solutions. Review collected by and hosted on G2.com.

The email design tool is not at polished as competing solutions aimed purely at marketing-based emails (Mailchimp, for example). There are a decent amount of bugs, and it's relatively frustrating to use. Still, we primarily use SendGrid for the API, not the email-design tools, so this is not a dealbreaker for us, and the prices are much more modest than competing marketing solutions. Review collected by and hosted on G2.com.

Not much. Sendgrid used to be the leader. Review collected by and hosted on G2.com.

Sendgrid now has crazy overage fees. Sendgrid's mission is to squeeze you out of every penny. Look closely at their extra fees or you'll get totally hosed for what used to be simply an smtp email service. Review collected by and hosted on G2.com.

The setup of API was pretty straightforward, and the manuals were detailed. We have implemented integration with their API in our product in a few days, and it has been working fine for five years nowadays. We are looking forward to implementing other functions of this API in our software soon Review collected by and hosted on G2.com.

The free plan seems to change more often than it wanted to be, and some features of API are now being deprecated, so we needed to modify our software to reflect these changes Review collected by and hosted on G2.com.

Sendgrid provides us the opportunity to automate email marketing campaigns. Either be it transactional emails or newsletters.

With the aforementioned, we are successfully setting up automation triggers, which determines when a sales prospect or customer needs to be engaged via emails . While also letting us successfully track and measure the performance or effectiveness of our automation strategy. Review collected by and hosted on G2.com.

Sendgrid is not very intuitive and thus , it usually requires previous experience with email marketing setups, to be able to use effectively. Review collected by and hosted on G2.com.

No longer have to monitor outgoing mail non-stop Review collected by and hosted on G2.com.

No way to forward dot com email in cPanel using API sender to mysite.com forward to mysite@gmail.com error gmail.com is not a verified sender!

Huge bummer for most who forward website mail. No return mail headers to troubleshoot and tons of customer complaints of good mail getting returned.

Real nightmare not owning your own mail server! Review collected by and hosted on G2.com.

I used to be a strong supporter - even after changes to their offerings required me to upgrade from a $14.95/ month account to $89.95. Review collected by and hosted on G2.com.

I have previously written positive reviews about SendGrid, but recently, credentials for SendGrid users has been posted to the Internet (their fault?) and in my opinion, their reaction to it has been lacking common sense and have caused damage to my business by deleting my access without notification in response.

1. They have not fully disclosed to all of their users that there was an information breach - I know this because I have multiple accounts

2. It seems like they haven't even disclosed it to all of their agents (I spent hours working through fixing a compromised account and the agent did not share with me that there was a breach, knowing that I am launching an internal investigation into how the account could have been compromised. This was early on.

3. They simply deleted my access one day without notice - If you are using this for real-time email sending to customers, that is a big problem

4. Their agents have been sending threatening messages demanding is make changes to my opt-in lists. I don't have opt-in lists - I only send emails on requested internal app activities...

5. I have requested multiple times to speak with a supervisor and those requests have been ignored.

I have many more things I could say, but at this point, I don't think they are trustworthy Review collected by and hosted on G2.com.

The best I like about SendGrid is that I can integrate SendGrid with my applications and create my templates for sending mails. It is very reliable and straightforward to use. Review collected by and hosted on G2.com.

Sendgrid is easy to use, but we have to provide authentication for any emails when sending emails from that email. Also, It is not entirely free, and you can send only a limited number of emails. Review collected by and hosted on G2.com.

To use in several of my websites, I wanted an email API. It's what I use for transactional emails as well as for our email marketing business. All of the features were created by us, and the Twilio SendGrid Email API is compatible with it. It's simple to set up and maintain, and there's plenty of documentation to get started with. Review collected by and hosted on G2.com.

The installation of this software was quite complex and time-consuming. We had to contact the support service several times before we were able to get the system up and running. Review collected by and hosted on G2.com.