--- title: Twilio SendGrid Email API Reviews meta\_title: 'Twilio SendGrid Email API Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 368 reviews by the users' company size, role or industry to find out how Twilio SendGrid Email API works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Twilio SendGrid Email API Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with Twilio SendGrid Email API, enjoying quick setup and user-friendly interface. [(4 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331689&qs=pros-and-cons#reviews) Users appreciate the **API quality** of Twilio SendGrid, finding it effective and easy to integrate with third-party tools. [(3 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331514&qs=pros-and-cons#reviews) Users value the **easy integrations** of Twilio SendGrid Email API, finding it simple to connect with third-party software. [(2 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331831&qs=pros-and-cons#reviews) Users appreciate the **user-friendly UI** of Twilio SendGrid Email API, making email management straightforward and efficient. [(2 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331889&qs=pros-and-cons#reviews) Users enjoy the **excellent reporting** of Twilio SendGrid Email API, finding integration with third-party software straightforward. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331080&qs=pros-and-cons#reviews) Users face a **difficult setup** with Twilio SendGrid Email API, especially regarding support during account suspensions. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331811&qs=pros-and-cons#reviews) Users desire the ability to **group templates by project** , as the current organization is limited. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=2414463&qs=pros-and-cons#reviews) Users experience **poor customer support** , with long delays in response during frustrating account suspensions and flagging issues. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331874&qs=pros-and-cons#reviews) Users experience frustrating **system delays** due to automatic suspensions and slow support responses from SendGrid. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331714&qs=pros-and-cons#reviews) Users find the **organization of templates limited** , desiring the ability to group them by project for better management. [(1 mentions)](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=2414465&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Twilio SendGrid Email API ##### 1. Ease of Use Users appreciate the **ease of use** with Twilio SendGrid Email API, enjoying quick setup and user-friendly interface. [ See 4 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331689&qs=pros-and-cons#reviews) See Related User Reviews ![Haylee O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haylee O.") HO Haylee O. Enterprise (\> 1000 emp.) 3.5/5 "Easy Dynamic Templates, But Needs Better Organization" What do you like about Twilio SendGrid Email API? easy to make dynamic email template. code takes well and no scrubbing. ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you like about Twilio SendGrid Email API? The API itself works fine. The UI is relatively easy to navigate. It does everything you'd need an email API to do. As long as you don't mind constant ##### 2. API Quality Users appreciate the **API quality** of Twilio SendGrid, finding it effective and easy to integrate with third-party tools. [ See 3 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331514&qs=pros-and-cons#reviews) See Related User Reviews ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you like about Twilio SendGrid Email API? The API itself works fine. The UI is relatively easy to navigate. It does everything you'd need an email API to do. As long as you don't mind constant ![Franco P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Franco P.") FP Franco P. Small-Business (50 or fewer emp.) 5.0/5 "Great way to send email from other platforms" What do you like about Twilio SendGrid Email API? In a few steps i created an account and get the API key. It works great also in the free version. ##### 3. Easy Integrations Users value the **easy integrations** of Twilio SendGrid Email API, finding it simple to connect with third-party software. [ See 2 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331831&qs=pros-and-cons#reviews) See Related User Reviews RK rohit K. Enterprise (\> 1000 emp.) 5.0/5 "Good Product and support" What do you like about Twilio SendGrid Email API? ease of integration and user friendly gui. ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Small-Business (50 or fewer emp.) 4.5/5 "New User but very happy with the software" What do you like about Twilio SendGrid Email API? Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using ##### 4. User Interface Users appreciate the **user-friendly UI** of Twilio SendGrid Email API, making email management straightforward and efficient. [ See 2 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331889&qs=pros-and-cons#reviews) See Related User Reviews ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you like about Twilio SendGrid Email API? The API itself works fine. The UI is relatively easy to navigate. It does everything you'd need an email API to do. As long as you don't mind constant RK rohit K. Enterprise (\> 1000 emp.) 5.0/5 "Good Product and support" What do you like about Twilio SendGrid Email API? ease of integration and user friendly gui. ##### 5. Analytics Users enjoy the **excellent reporting** of Twilio SendGrid Email API, finding integration with third-party software straightforward. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331080&qs=pros-and-cons#reviews) See Related User Reviews ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Small-Business (50 or fewer emp.) 4.5/5 "New User but very happy with the software" What do you like about Twilio SendGrid Email API? Excellent reporting and the API Key was straightforward to integrate with the 3rd party software I am using ### 5 Cons or Disadvantages of Twilio SendGrid Email API ##### 1. Difficult Setup Users face a **difficult setup** with Twilio SendGrid Email API, especially regarding support during account suspensions. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331811&qs=pros-and-cons#reviews) See Related User Reviews ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you dislike about Twilio SendGrid Email API? There is zero support when the system automatically flags you for "unusual" activity. We have a 99% reputation according to SendGrid with 0 spam repor ##### 2. Limited Templates Users desire the ability to **group templates by project** , as the current organization is limited. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=2414463&qs=pros-and-cons#reviews) See Related User Reviews ![Haylee O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haylee O.") HO Haylee O. Enterprise (\> 1000 emp.) 3.5/5 "Easy Dynamic Templates, But Needs Better Organization" What do you dislike about Twilio SendGrid Email API? organization of templates -- wish we could group them by project. ##### 3. Poor Customer Support Users experience **poor customer support** , with long delays in response during frustrating account suspensions and flagging issues. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331874&qs=pros-and-cons#reviews) See Related User Reviews ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you dislike about Twilio SendGrid Email API? There is zero support when the system automatically flags you for "unusual" activity. We have a 99% reputation according to SendGrid with 0 spam repor ##### 4. System Delays Users experience frustrating **system delays** due to automatic suspensions and slow support responses from SendGrid. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=1331714&qs=pros-and-cons#reviews) See Related User Reviews ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Small-Business (50 or fewer emp.) 0.0/5 "Do NOT use this service" What do you dislike about Twilio SendGrid Email API? There is zero support when the system automatically flags you for "unusual" activity. We have a 99% reputation according to SendGrid with 0 spam repor ##### 5. Template Limitations Users find the **organization of templates limited** , desiring the ability to group them by project for better management. [ See 1 mentions ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bsentiment_snippet%5D=2414465&qs=pros-and-cons#reviews) See Related User Reviews ![Haylee O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haylee O.") HO Haylee O. Enterprise (\> 1000 emp.) 3.5/5 "Easy Dynamic Templates, But Needs Better Organization" What do you dislike about Twilio SendGrid Email API? organization of templates -- wish we could group them by project. ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](https://images.g2crowd.com/uploads/product/hd_favicon/cf3a69264b02d10f58ece214fa68a597/netcore-private-limited-email-api.svg "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ View All Alternatives ](https://www.g2.com/products/twilio-sendgrid-email-api/competitors/alternatives) ![Mariana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariana S.") MS Mariana S. Senior Marketing Specialist Enterprise (\> 1000 emp.) 4/15/2022 "Our entire email marketing strategy, rests on Sendgrid." 4.5/5 What do you like best about Twilio SendGrid Email API? I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We use Sendgrid for primarily three purposes : newsletter and transactional emails , automated email engagements and email engagement tracking/measurement. The ability to achieve all of the above , is the most important Sendgrid benefit for me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohan Lal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohan Lal D.") MD Mohan Lal D. Marketing Automation Specialist Small-Business (50 or fewer emp.) 12/31/2021 "Best software for Improving email Deliverability" 5/5 What do you like best about Twilio SendGrid Email API? SendGrid is one of the best software for improving Email Deliverability using Email API. It is pretty straightforward software, which takes way less time to implement. Especially when you are using plugins like Memberpress, LearnDash, etc. on your Website, you would want to make sure that emails are delivered to the Client. SendGrid helps in making sure that emails really do reach inboxes. And, it is one of the most affordable software for sending Emails out there as well. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? None, except one small thing; sometimes when creating a sender profile in SendGrid, it doesn't load state names as per country i.e. if I select India as the country, it would still show me USA state names. Review collected by and hosted on G2.com. Recommendations to others considering Twilio SendGrid Email API: Sendgrid helps in improving email deliverability from Website installs. So, if you are using any software that sends out emails from your website server (like LearnDash, Memberpress, etc.) then having software like SendGrid is a must. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We used SendGrid for improving Email Deliverability for our Website using API. SendGrid Email API is easy to configure and comes in handy when you are using tools like Memberpress and other plugins that send out Emails from your Website install. I also implement it for almost every client for whom I develop Wordpress Websites to make sure emails for Contact Forms Submissions and Reset Password Request, etc. get delivered properly as well. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 1/10/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hasin I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hasin I.") HI Hasin I. Lead UX Designer + Front-end Developer Small-Business (50 or fewer emp.) 9/12/2022 "Easy to email templating engine" 5/5 What do you like best about Twilio SendGrid Email API? The ease of use and pre-formatted email templates Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? The UI can be quite clunky at times, especially with autosaving content. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Shipping world class emails to our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![zalak p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "zalak p.") ZP zalak p. Information Technology Security Specialist Small-Business (50 or fewer emp.) 9/19/2022 "Top email marketing service along with attractive template" 4.5/5 What do you like best about Twilio SendGrid Email API? Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? bulk emails for our internal and business objectives along with attractive templates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/4/2022 "Simple and Effective SMTP Relay Service" 5/5 What do you like best about Twilio SendGrid Email API? SendGrid allows for SMTP relay of email from any location. After migrating to Microsoft 365, some legacy applications were unable to send email via Microsoft 365. SendGrid allows this at a very low price. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? I have very few complaints about SendGrid, but if I had to pick something, it would be that the service doesn't easily allow for multiple users in the same organization. This is a minor issue that doesn't negatively affect my opinion of the service. Review collected by and hosted on G2.com. Recommendations to others considering Twilio SendGrid Email API: Be sure to take advantage of the email tracking features. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? SendGrid allows but Microsoft 365 and SMTP relay through servers hosted on Microsoft Azure. Our company has been able to continue using several applications that would otherwise need to be replaced without the services that SendGrid provides. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic ![Avinash U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash U.") AU Avinash U. DevOps Engineer-I Enterprise (\> 1000 emp.) 12/18/2021 "Twilio's Sendgrid: A perfect service for your marketing campaigns" 4/5 What do you like best about Twilio SendGrid Email API? The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We used Twilio SendGrid Email API to send mass emails for our internal and business objectives. We have used Sendgrid using it's API and with other services like Courier, and our implementation has been easy with both the approaches. The high delivery rate along with the statistics from Sendgrid made ensure we had no concerns regarding email delivery. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite RY Rahul Y. Overseas MBBS Education Consultant Small-Business (50 or fewer emp.) 12/7/2021 "Best Email Service Provider for Wordpress" 5/5 What do you like best about Twilio SendGrid Email API? It is easy to configure sending emails using SendGrid API. Usually, website hostings don't provide an Email Delivery Service, so all the emails are sent from hosting servers which typically end up in the Spam folder or get blocked by vendors like Gmail, Yahoo, AOL etc. SendGrid helps ensure that those emails don't end up in the Spam folder. And, not to mention, it is way easy to integrate the API (with WordPress). And, it has a free plan for starting... so, if you are just starting your website, you probably won't even need to purchase any paid plans to get started. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? There is absolutely nothing that I would dislike about SendGrid :) Review collected by and hosted on G2.com. Recommendations to others considering Twilio SendGrid Email API: If you are looking for Email Service Provider for your Website (especially if it's a Wordpress install), then go for SendGrid. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We use SendGrid for improving Email Deliverability on our Website for emails that are sent through our WordPress Website Hosting. Personally, when I was working as a Freelancer Developer, I implemented SendGrid for each of my clients to make sure that their Website Emails reach inboxes. SendGrid is easy to use and kind of like Switch ON & Forget type of software, which helps make things easier for Email Delivery. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vlad B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad B.") VB Vlad B. Email Marketer Small-Business (50 or fewer emp.) 11/23/2021 "Email Deliverability and Domain `monitoring" 4/5 What do you like best about Twilio SendGrid Email API? I love SendGrid because it’s so easy to use. I can integrate it with my applications, create templates for mailing campaigns, and send my emails with confidence. The platform is reliable and straightforward to use, and I recommend it to anyone looking for an easy way to send their emails. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Installation of the software was more complex than we expected — especially when it came to getting the system up and running. We contacted the support team several times for help, but only after a few days were we able to get the program running with all stacks we wanted. Review collected by and hosted on G2.com. Recommendations to others considering Twilio SendGrid Email API: We are delighted to recommend SendGrid to any organization searching for an excellent API integrated email marketing or email campaign platform. With SendGrid, all you have to do is simply integrate it with your website and then wait for your email campaigns to begin. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? I use Twilio SendGrid Email API to send emails on behalf of my client. This enables me to send up to thousands of emails daily from the entire bunch of domains and users from their own IPs. The performance of the Sendgrid servers has been very good, and I have not encountered any issues in performing this task. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ryan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan K.") RK Ryan K. Owner/CEO Events Services Small-Business (50 or fewer emp.) 12/14/2021 "Twilio is the best + they own SendGrid" 5/5 What do you like best about Twilio SendGrid Email API? My product team has had a great experience with the Twilio and SendGrid API's. Their support does a great job and always has treated us well. My only regret is not buying stock back when we started using these two companies. We recently went to a multi-year contract with Twilio and got even better pricing then before. For our booking company Afton Shows and for our ticketing company, Afton Tickets, Twilio and SendGrid have been crucial to operations and we are thankful to have found them many years ago! Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Nothing. I have been super happy with everything from support, to pricing, to features. Review collected by and hosted on G2.com. Recommendations to others considering Twilio SendGrid Email API: My recommendation is to use them. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Twilio and SendGrid let us build communications features into our booking and ticketing platforms so we can communicate easily with artists, promoters, venues, event organizers, and our attendees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/22/2022 "Solid ESP, but lacking a bit on the app UI" 3.5/5 What do you like best about Twilio SendGrid Email API? We're a very large sender. Customer service has always been solid. SendGrid adapts quickly to new email technologies and standards including AMP for Email and MPP reporting. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? The web app does not have enough data filtering. It is not possible to see deliverability metrics by email provider for each category/camapign. Email provider stats are only available as global metrics. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We're a very large sender and SendGrid is an dependable ESP. Review collected by and hosted on G2.com. 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