--- title: Twilio SendGrid Email API Reviews meta_title: 'Twilio SendGrid Email API Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 368 reviews by the users' company size, role or industry to find out how Twilio SendGrid Email API works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 368 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Twilio SendGrid Email API Reviews **Vendor:** Twilio **Category:** [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability) **Average Rating:** 4.0/5.0 **Total Reviews:** 368 ## About Twilio SendGrid Email API SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program. ## Twilio SendGrid Email API Pros & Cons **What users like:** - Users appreciate the **ease of use** with Twilio SendGrid Email API, enjoying quick setup and user-friendly interface. (4 reviews) - Users appreciate the **API quality** of Twilio SendGrid, finding it effective and easy to integrate with third-party tools. (3 reviews) - Users value the **easy integrations** of Twilio SendGrid Email API, finding it simple to connect with third-party software. (2 reviews) - Users appreciate the **user-friendly UI** of Twilio SendGrid Email API, making email management straightforward and efficient. (2 reviews) - Users enjoy the **excellent reporting** of Twilio SendGrid Email API, finding integration with third-party software straightforward. (1 reviews) - Users benefit from the **improved email deliverability** rates provided by Twilio SendGrid Email API, enhancing communication success. (1 reviews) - Easy Creation (1 reviews) - Users love the **easy setup** of Twilio SendGrid Email API, finding the integration process smooth and straightforward. (1 reviews) - Efficiency (1 reviews) - Email Warmup (1 reviews) **What users dislike:** - Users face a **difficult setup** with Twilio SendGrid Email API, especially regarding support during account suspensions. (1 reviews) - Users desire the ability to **group templates by project** , as the current organization is limited. (1 reviews) - Users experience **poor customer support** , with long delays in response during frustrating account suspensions and flagging issues. (1 reviews) - Users experience frustrating **system delays** due to automatic suspensions and slow support responses from SendGrid. (1 reviews) - Users find the **organization of templates limited** , desiring the ability to group them by project for better management. (1 reviews) - Users report significant **verification issues** , facing false suspensions without timely support, disrupting their email operations. (1 reviews) ## Twilio SendGrid Email API Reviews ### 1. Easy to use and affordable **Rating:** 4.0/5.0 stars **Reviewed by:** Him Y. | Business Operations Specialist, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Twilio SendGrid Email API?** as title, it is easy to set up and affordable! It is very easy to white label emails and make sure it send out encrypted and great analytics data. Sendgrid insider Program can help earn rewards while learn more. Also they have a lot of great beta programs like Advertising through Adwords and Facebook etc which built into the platform and very easy to connect and use as well. **What do you dislike about Twilio SendGrid Email API?** it is not very accurate for some recipient data, I think that is the only complaint i have about sendgrid but I believe the technical difficulties exist for all vendors. **Recommendations to others considering Twilio SendGrid Email API:** Starts with going to one of the sendgrid partners and click their link to start trial for extended trials. It can be 60 or 90 days! **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Email Marketing to previous shoppers, promotions hurdle, email address reputations ### 2. For the tech-inclined marketer on a budget **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Twilio SendGrid Email API?** Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc Template builder produces responsive designs easily & reliably Support tickets have been thorough, with good service Low-cost, similar pricing to MailChimp but with a lot more under the hood **What do you dislike about Twilio SendGrid Email API?** Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business. ### 3. Essential in my email marketing! **Rating:** 4.0/5.0 stars **Reviewed by:** Alison M. | Marketing Coordinator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2018 **What do you like best about Twilio SendGrid Email API?** The layout and overall design of the emails and the analytics options and information is great! **What do you dislike about Twilio SendGrid Email API?** i guess things seem a bit "clunky" at first until you get the hang of the difference between designing in the templates versus the campaigns. **Recommendations to others considering Twilio SendGrid Email API:** we love it! i dont have much experience with other email marketing programs but this one works great and gives you plenty of insights into the performance of different campaigns and emails and the settings are great. The A/B tests are very insightful. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** email marketing to current and new clients. ### 4. a solid ESP, reliable and scalable **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad A. | Customer Support Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Twilio SendGrid Email API?** Solid API and user interface, not too fancy, but it gets the job done **What do you dislike about Twilio SendGrid Email API?** interface, could do better than this ........ **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Email venerability. ### 5. Marketing Campaign Coordinator and Analyst **Rating:** 3.5/5.0 stars **Reviewed by:** Weston C. | Marketing Campaign Coordinator & Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about Twilio SendGrid Email API?** The email tracking capability that allows us to know exactly who opened and clicked our emails that allows us to follow-up with them. **What do you dislike about Twilio SendGrid Email API?** It is best used for those that are experienced with coding. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending our mass emails to members and potential members with ease. ### 6. Easy to implement transnational emails **Rating:** 4.0/5.0 stars **Reviewed by:** Dan O. | Managing Director, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Twilio SendGrid Email API?** Reliable and robust transaction or promotional emails at a very inexpensive price point. **What do you dislike about Twilio SendGrid Email API?** If you run into reputation issues your account is burned, notifications of problems are not sent automatically. **Recommendations to others considering Twilio SendGrid Email API:** Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Extremely cheap email at an enterprise scale. I've also used it for CCTV emails and server correspondence. ### 7. Nice, reliable product **Rating:** 3.5/5.0 stars **Reviewed by:** Amol D. | VP, Product, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Twilio SendGrid Email API?** SendGrid works - every time. The APIs are always on. The UI is always available. Just a very nice reliable product. **What do you dislike about Twilio SendGrid Email API?** The UI is not very intuitive. The price is rather steep. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Send transactional emails for our product. ### 8. Transaction email within a SAAS product **Rating:** 4.0/5.0 stars **Reviewed by:** James S. | Director, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Twilio SendGrid Email API?** Ease of use from .net API. Easy integration with Azure billing. **What do you dislike about Twilio SendGrid Email API?** The web user interface for finding emails is a little clunky. Also not able to see content of email. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending of transaction emails from our SAAS product. ### 9. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2018 **What do you like best about Twilio SendGrid Email API?** - Easy to use - API is available for many languages - Setup takes no time - Email design and testing is simple **What do you dislike about Twilio SendGrid Email API?** - Pricing is a bit steep - Some of the jargon increases the learning curve **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** SendGrid is used to build a mailing list. ### 10. Simple to use - but lacks advanced customization **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen M. | Marketing Manager, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2017 **What do you like best about Twilio SendGrid Email API?** Drag and drop features make it very simple to use **What do you dislike about Twilio SendGrid Email API?** Lack of customization - e.g. social media buttons look outdated, and the column setup doesn't allow a huge amount of adaptability **Recommendations to others considering Twilio SendGrid Email API:** Sendgrid is great, but I'd like to see some more customization options - I've seen some features that MailChimp have that would be cool in Sendgrid **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Our whole structure is modeled around a solid email list, and Sendgrid allows us to hit these lists accurately ### 11. Does the job; not always tremendously intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2017 **What do you like best about Twilio SendGrid Email API?** SendGrid has excellent support, customer service, and learning resources available on their site. **What do you dislike about Twilio SendGrid Email API?** The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link. **Recommendations to others considering Twilio SendGrid Email API:** Take advantage of their support. They seem to have a great company culture and really seem to work with their customers to help them reach their goals. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us. ### 12. Good email relay service for businesses who send lots of emails **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Twilio SendGrid Email API?** Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team. **What do you dislike about Twilio SendGrid Email API?** The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending automated, trackable emails to thousands of people a day. ### 13. Robust email service for marketing lists **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Twilio SendGrid Email API?** Sendgrid is a reliable email service that consistently gets your emails to your customers' inboxes. For marketing lists it is somewhat lax on bounce limits, and shows how 'healthy' your email list is in real time. Stats provided in real time are informative and show crucial info such as open rates, click-through rates, and soft/hard bounces. **What do you dislike about Twilio SendGrid Email API?** While services provided are good, this is a pricey option, offset by a good free starter plan. If you have too high a bounce rate, you will be sorted into a sending server that has more of a chance to land in the spam folder when sending emails. **Recommendations to others considering Twilio SendGrid Email API:** While sendgrid has a way to manage marketing campaigns, the api can be integrated into other software to still utilize the email sending capabilities, but manage the marketing campaign with a third party. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Benefits realized is the level of information provided after each email campaign. I am better equipped to perform a/b analysis and work on improving each email campaign based on the the open and click-through rates. ### 14. SendGrid is good but difficult to master **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Twilio SendGrid Email API?** I like that they had monitoring for the hard and soft bounces. **What do you dislike about Twilio SendGrid Email API?** They changed up our program and we couldn't afford the new one. Then they stopped supporting their "old software" so we had to part ways. **Recommendations to others considering Twilio SendGrid Email API:** Make sure you know their schedule of product updates and terms with that. we did not want their update and became obsolete to them. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** SendGrid was good for mass emailing with the ability to monitor bounce rate effectively. ### 15. Affordable with little barriers to get started **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Twilio SendGrid Email API?** Cheap for the volume of emails you can send using the emailing marketing product. **What do you dislike about Twilio SendGrid Email API?** The number of email lists you can create is capped. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending large volume of email marketing campaigns. ### 16. Good value for the service. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2017 **What do you like best about Twilio SendGrid Email API?** More features are being added and updated lately. Ease of use. **What do you dislike about Twilio SendGrid Email API?** Not much. There are small improvements that will be made soon **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions. ### 17. Great Way to Automate Emails! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Twilio SendGrid Email API?** I use it in conjunction with sales funnel systems to automatically send out emails with materials to new opt ins. Easy to use, great reporting, and a smooth user experience. **What do you dislike about Twilio SendGrid Email API?** There isn't anything I don't dislike thus far. It isn't exactly the easiest to integrate with some, but it's still a solid tool. **Recommendations to others considering Twilio SendGrid Email API:** Do it! **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** As mentioned, it helps us get materials to users that opt in swiftly and seamlessly. I find its reporting capabilities are far superior to those of email systems like MailChimp. ### 18. Great ESP **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Twilio SendGrid Email API?** Integrates well with other email and marketing platforms **What do you dislike about Twilio SendGrid Email API?** Nothing really...the customer service is solid and the send rate is decent. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** The cost is reasonable and it integrates will with OfficeAutoPilot ### 19. Good free SMTP server for low-use solutions **Rating:** 3.5/5.0 stars **Reviewed by:** Mike A. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2016 **What do you like best about Twilio SendGrid Email API?** What I've always liked about SendGrid is how it takes the complexity of SMTP servers and abstracts that away so I don't need to worry about it. It can be quite complicated to setup your own SMTP servers and this is a great solution. The time we've saved has been substantial. I also like the flexibility to use the API version as well. **What do you dislike about Twilio SendGrid Email API?** I wish that the limitations for the free account were a little higher, as we have a number of low-use websites using the same SendGrid account and we are reaching our limit faster than I excepted. **Recommendations to others considering Twilio SendGrid Email API:** I would say, for low-use applications, this is a great solution for a simple SMTP server. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** We use SendGrid to deliver notification emails from various systems and websites. We have saved countless hours by using SendGrid instead of setting up our own SMTP servers. ### 20. Reliable SMTP server **Rating:** 4.0/5.0 stars **Reviewed by:** Cris W. | SEM Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2017 **What do you like best about Twilio SendGrid Email API?** Reliable SMTP server, good Api and excellent deliverability inbox rate. The web dashboard is easy to use and offers good number of features. **What do you dislike about Twilio SendGrid Email API?** To hard to work with bounces emails, log export and reputation management. **Recommendations to others considering Twilio SendGrid Email API:** Definitely take a trial and setup your test campaign to analyze results. It is one of the top providers worldwide so I would make a deploy test using their dashboard or API. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Newsletters, Transactions being sent correctly without going to spam box where the user rarely looks. ### 21. SendGrid is a good solution for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Twilio SendGrid Email API?** The interface is very easy to use and access to customer service is great. They really try to help you figure out your problem. **What do you dislike about Twilio SendGrid Email API?** The only thing I didn't like about it was at the time (about 6 months ago) they didn't have any kind of robust tracking system. They had basics emails stats but nothing that was beneficial to dive into really understanding your email campaign. **Recommendations to others considering Twilio SendGrid Email API:** Now that I've used Pardot, I miss the customer service that SendGrid provides. You can call at anytime and someone can help you or promptly call you back. As long as you don't have many layers to your email marketing, SendGrid is a great place to start for small to medium size companies. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Trying to capture a captive audience via email. Which I'm sure a lot of companies have that same issue. The good thing is the more you test, the more you find out about your target audience. ### 22. Good tool to send localized emails **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Twilio SendGrid Email API?** It's easy to update your email templates. I like the fact that you can edit the preview mode and the HTML if your resources are skilled. Very good interface, easy to learn. The system is stable enough. **What do you dislike about Twilio SendGrid Email API?** I have used sendgrid for about 1 year and I didn't find any major bugs. I used to update templates in different languages so it would be useful if you the user could filter when searching for a certain category of template. Let's say I need to proofread all the templates in Spanish, so I want to filter the search and get them all in a row to quickly check all of them. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** We are able to organize the translations of our transactional email for all the languages and countries we operate in. A good level of consistency has been achieved across the borders. ### 23. Incredibly Reliable Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Amber K. | Director of Operations, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2017 **What do you like best about Twilio SendGrid Email API?** I love that the email management dashboard shows you each email sent out, received as well as additional information like when the email was opened. Delivery is very fast and customer support is great and super helpful. **What do you dislike about Twilio SendGrid Email API?** The price is a bit higher than other services we've used. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** It's great to be able to track all of our transactional emails and understand what customers are responding to. It's helped us realize what information resonates with our customers and develop more relevant info. ### 24. Sending transactional emails **Rating:** 3.5/5.0 stars **Reviewed by:** Nikita L. | Co-Founder, CTO, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Twilio SendGrid Email API?** Service works without interruptions, good offering for startups using windows azure (+25K free emails/month) **What do you dislike about Twilio SendGrid Email API?** When clicking to edit transactional templates, the service promotes marketing campaigns **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending emails for authentication/authorization for our cloud app ### 25. For a mass amount of emails, it works **Rating:** 3.5/5.0 stars **Reviewed by:** Amara M. | Marketing Coordinator, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2017 **What do you like best about Twilio SendGrid Email API?** This is a great software when you have THOUSANDS of emails to send. It helps send without bugs and issues. **What do you dislike about Twilio SendGrid Email API?** I dislike the quirks that come up when sending so many emails. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** We are sending weekly newsletters to our clients. We are seeing the open rates are higher ### 26. Our go-to solution for automated email **Rating:** 4.0/5.0 stars **Reviewed by:** Marc M. | Product and Marketing Director, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2016 **What do you like best about Twilio SendGrid Email API?** The API is quite simple to use and there are a lot of tools that can integrate with Sendgrid **What do you dislike about Twilio SendGrid Email API?** The logs about your email sending history could be more detailed **Recommendations to others considering Twilio SendGrid Email API:** Make sure to optimize your emails for delivery and optimal compatibility with the most-used webmail solutions **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Our business problem is to replace manual sending of email based on customers events by API-triggered emails ### 27. Great dileverability **Rating:** 4.0/5.0 stars **Reviewed by:** Luiz Henrique R. | Diretor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Twilio SendGrid Email API?** Our emails are ever delivered Acceptable segmentation feature **What do you dislike about Twilio SendGrid Email API?** A bad support when used Need better reports **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Send email marketing campaigns with high open rates. ### 28. A simple tool for sending automated emails **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2016 **What do you like best about Twilio SendGrid Email API?** The API is very straightforward and simple to use, which cannot be said about the competition. In addition, it has very detailed guides on how to integrate into your existing system, which is a definite plus for me. **What do you dislike about Twilio SendGrid Email API?** Sometimes, I am looking to find/use a feature but it is hard to navigate the documentation to actually figure out what I want. For example, if I wanted to use the SMTP API with Python, I had no idea how to get started with that. **Recommendations to others considering Twilio SendGrid Email API:** Definitely give it a try, especially when compared to other marketing emails. It is more oriented towards developers, but this is very beneficial for quickly launching marketing emails. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** I was attempting to find a solution for automated email sending (including password resets, simple user management, etc). This fulfilled my need easily. ### 29. SendGrid - easy, reliable email automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2016 **What do you like best about Twilio SendGrid Email API?** SendGrid is a reliable software to send and automate email marketing. **What do you dislike about Twilio SendGrid Email API?** I've noticed that the custom email editor tends to lag quite often. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Sending and automating emails to our customers. ### 30. Marketing Operations Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew S. | Demand Gen, Sales Dev & Marketing Ops Group Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2015 **What do you like best about Twilio SendGrid Email API?** Affordable for large databases. Easy to manage unsubscribes and other bounces. Testing is easy and flexible. I have had great success with my support team. She is easy to get ahold of and answers all my endless questions quickly. **What do you dislike about Twilio SendGrid Email API?** New Marketing newsletter system is a bit pricey. We are already paying for Marketo and your new system would almost double our email marketing spend. The features look cool, but since our database is large, it would be pricey. Also there should be an easier way to get a list of people who do various actions with the emails. List of links leads clicked on and the ability to export a list of people who opened the email as easy as it is to do that with unsubscribes. **Recommendations to others considering Twilio SendGrid Email API:** Simple and easy to use. Great for sending to huge databases. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Biweekly newsletter to ~600k leads. No other solution we have found has been so affordable for such a large and regular audience. Also it is great to have a product that integrates easily though APIs so we can use it for transactional emails. ### 31. Convenient and amazingly simple. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2015 **What do you like best about Twilio SendGrid Email API?** Without a doubt this service is something that many people don't think about needing but end up searching for. Importing this functionality into Visual Studio creates a huge convenience when attempting to send out debug warnings. **What do you dislike about Twilio SendGrid Email API?** This isn't something new, there are many libraries and services that can be used to do the exact same thing. If anything convincing people to change to this service is and will be quite difficult when many people are already used to what they are familiar with. Personally, use python with smtplib. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Debugging software. Without a doubt this is something amazingly simple to use and if done correctly can save plenty of headaches. Many issues that involves server malfunction or crashes from a script during the middle of the night are quite troublesome because you never get the notification till the next morning. I can't this service is better, only because it's nothing something I'm used to but I can definitely see the benefits of it later on for a newer generation of users. ### 32. Great sdk and api for transactional emails **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2016 **What do you like best about Twilio SendGrid Email API?** I like the Heroku addon. The ruby api and integration works really well **What do you dislike about Twilio SendGrid Email API?** The dashboard is a bit convoluted, the template creation is not very straightforward, **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Mostly transactional emails, signup confirmations, password resets, receipts from purchases ### 33. Sendgrid review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2015 **What do you like best about Twilio SendGrid Email API?** Stability & dependability. We know with SendGrid that our emails are getting to our users when they need to. **What do you dislike about Twilio SendGrid Email API?** Difficulty in ability to A/B test - since we use SendGrid transactionally we would like to have more options in terms of being able to test different copy by splitting user groups. Admittedly this could be more an issue on our end than with SG. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Operational email deployment is the business problem, we've never had any issues with SG. The benefit is knowing that our users are receiving the emails we need them to receive. ### 34. Nice System to Manage Our Email Sending **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda P. | Senior Software Engineer in Test, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2015 **What do you like best about Twilio SendGrid Email API?** I like how you can schedule emails in different ways, and those emails are sent on time. **What do you dislike about Twilio SendGrid Email API?** The new UI makes it difficult to access statistics on emails sent/opened/clickthroughs. **Recommendations to others considering Twilio SendGrid Email API:** If you need to manage email sending and schedule them by segments, Sendgrid's a good way to go. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** We need to inform customers of their business metrics and to increase engagement to our product. ### 35. Sam's SendGrid Revie **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2015 **What do you like best about Twilio SendGrid Email API?** SendGrid's API makes working with a programmer and customization very easy. Also there is great customer support. **What do you dislike about Twilio SendGrid Email API?** Sometimes the API is inflexible, difficult to work with inhouse programmer and SendGrid team at times. URL Parameters have been a PITA. **Recommendations to others considering Twilio SendGrid Email API:** Make sure you use SendGrid support. Well worth it. **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Emailing people. ### 36. Maxwell's Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2015 **What do you like best about Twilio SendGrid Email API?** Customer service/responsiveness. **What do you dislike about Twilio SendGrid Email API?** Interface is not 100% intuitive **What problems is Twilio SendGrid Email API solving and how is that benefiting you?** Solving deliverability. Customization is definitely a benefit ## Twilio SendGrid Email API Discussions - [What is my API Key?](https://www.g2.com/discussions/api-key-5793c785-2bfd-4896-a233-92f65c2f8462) - 1 comment, 1 upvote - [Can I send from more than one domain through SendGrid?](https://www.g2.com/discussions/sending-from-multiple-domains) - 1 comment, 1 upvote - [View Twilio SendGrid Email API pricing details and edition comparison](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?filters%5Bnps_score%5D=4&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A04%3A19+-0500&secure%5Bsession_id%5D=d5ff2b4a-d624-49e5-89fa-12228723b28f&secure%5Btoken%5D=7875e86ce441b7a26abc459dd0a9d86fe281fd2b56496ff3ab013efb0c7a54f6&format=llm_user) ## Twilio SendGrid Email API Integrations - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [UI Bakery](https://www.g2.com/products/ui-bakery/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Twilio SendGrid Email API Features **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Twilio SendGrid Email API Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,675 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [Email API](https://www.g2.com/products/netcore-private-limited-email-api/reviews) - 4.4/5.0 (725 reviews)