--- title: Twilio SendGrid Email API Reviews meta\_title: 'Twilio SendGrid Email API Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 368 reviews by the users' company size, role or industry to find out how Twilio SendGrid Email API works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Twilio SendGrid Email API Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Twilio SendGrid Email API but has limited features. Are you part of the Twilio SendGrid Email API team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program. * * * Seller [Twilio](https://www.g2.com/sellers/twilio) Discussions [Twilio SendGrid Email API Community](https://www.g2.com/products/twilio-sendgrid-email-api/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Steph Dollan Show More ## Pricing Pricing provided by Twilio SendGrid Email API. ### ESSENTIALS (40K, 100K Packages) $14.95 to $29.95 per month ### PRO (100K, 300K, 700K, 1.5M, 2.5M Packages) $89.95 to $949.95 per month [ View More Pricing Information ](https://www.g2.com/products/twilio-sendgrid-email-api/pricing) ## Top-Rated Alternatives [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ View All Alternatives ](https://www.g2.com/products/twilio-sendgrid-email-api/competitors/alternatives) ## User Insights Average based on 368 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Twilio SendGrid Email API Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UI Bakery ](https://www.g2.com/products/ui-bakery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![Haylee O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haylee O.") HO Haylee O. Business Data Analyst Enterprise (\> 1000 emp.) 12/9/2025 "Easy Dynamic Templates, But Needs Better Organization" 3.5/5 What do you like best about Twilio SendGrid Email API? easy to make dynamic email template. code takes well and no scrubbing. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? organization of templates -- wish we could group them by project. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? sendgrid allows us to send emails from salesforce by a trigger of a field change opposed to a button. it merges information as well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/29/2025 "Its easy to use, integration is simple with API KEY, You can also use email builder" 4/5 What do you like best about Twilio SendGrid Email API? easy of implementation, you can send developer code from the system Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? reporting is not that clear, you cannot always track spams easily Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? using SendGrid integrate with marketing automation system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/29/2025 "Easy Implementation and Competitive Pricing" 4/5 What do you like best about Twilio SendGrid Email API? There is lots of functionality and documentation. Being backed by a large company like Twilio also offers perks of other product features. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Twilio is too large and can't devote dedicated resources to solving problems, answering questions etc. We have had a very difficult type feeling supported. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? It allows us to trigger automated emails to users based on different actions and events taking place in our application Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 3/20/2024 "Transparency is the key" 4/5 What do you like best about Twilio SendGrid Email API? SendGrid makes my life so much easier! I use it nearly daily in my capacity as a technical support specialist, and email issues are not uncommon. SendGrid not only makes the whole emailing setup and process seamless and easily integrates with all of our software, but also provides huge transparency and reporting into all of its functions. It's Integration guide is also quite comprehensive and really helps with the initial setup. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? I would definitely expand the "knowledge base" and the integration guide to be more detailed and answer niche questions Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Personally, I don't use much of its setup functions, but extensively make use of its reporting functions - the activity section. It provides exceptional visibility into email deliverability and any issues/errors making it really easy to troubleshoot Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 9/23/2024 Current UserValidated ReviewerSource: Organic ![Oliver M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver M.") OM Oliver M. Mid-Market (51-1000 emp.) 6/17/2023 "Keeping track of sent emails has never been easier" 4/5 What do you like best about Twilio SendGrid Email API? Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful ! Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arjay Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjay Q.") AQ Arjay Q. Team Leader Enterprise (\> 1000 emp.) 3/24/2024 "Monitoring" 4/5 What do you like best about Twilio SendGrid Email API? Trace of each email sent and communicated. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Limited information shared to understanding the communication sent out. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Able to trace the date when the communication was sent out and the time stamp of when it was retrieved by the recipient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Subash P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subash P.") SP Subash P. DevOps Engineer Small-Business (50 or fewer emp.) 3/30/2024 "Twilio Review" 3.5/5 What do you like best about Twilio SendGrid Email API? Ability to send bulk number of sms using SMTP. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? Limitation of recipients and the max limit of attachment Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Emails are getting delivered on time. Level of spam is very low. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raj V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj V.") RV Raj V. Software Developer Trainee Small-Business (50 or fewer emp.) 7/25/2023 "Twilio sendGrid email Api is the best service for email varification at testing time." 4/5 What do you like best about Twilio SendGrid Email API? I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid. Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NV Nikita V. Marketing Manager CRM Machinery Small-Business (50 or fewer emp.) 10/27/2023 "Transactional emails taken care off!" 3.5/5 What do you like best about Twilio SendGrid Email API? Solves all our cares for trasnactional emails. We use sendgrid as extension to our CRM for better and reliable results in transactional emails. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? It is not that intuitive to connect and template management could have been better. The editor in Sendgrid was not the best compared to competitors Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? We use it for internal and external transactional emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 5/23/2023 "An essential tool to keep our domains in good condition and send emails properly" 4/5 What do you like best about Twilio SendGrid Email API? Connecting other platforms to Sendgrid and stopping worrying about deliverability has been critical to our company and marketing strategies, both on the sales and transactional emails sides. Now we can monitor the quality of our emails, connect new domains to our servers and be aware of their score. Review collected by and hosted on G2.com. What do you dislike about Twilio SendGrid Email API? It takes a bit of a steep learning curve for users who don't know about programming or marketing automation. It is not something severe, but it would be good if the platform were a little more friendly Review collected by and hosted on G2.com. What problems is Twilio SendGrid Email API solving and how is that benefiting you? Sendgrid has solved our deliverability problem to a large extent. There is always the possibility of someone marking you as spam or bouncing in your inbox. However, Sendgrid manages to get the emails to our clients' inboxes ALWAYS Review collected by and hosted on G2.com. Show More 6/1/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Twilio SendGrid Email API? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Twilio SendGrid Email API ](https://www.g2.com/products/twilio-sendgrid-email-api/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity almost 5 years ago What is my API Key? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/api-key-5793c785-2bfd-4896-a233-92f65c2f8462) GU Guest User What is Twilio SendGrid Email API used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-twilio-sendgrid-email-api-used-for) [ View all Discussions ](https://www.g2.com/products/twilio-sendgrid-email-api/discuss) ## Pricing Options Pricing provided by Twilio SendGrid Email API. ### ESSENTIALS (40K, 100K Packages) $14.95 to $29.95 per month ### PRO (100K, 300K, 700K, 1.5M, 2.5M Packages) $89.95 to $949.95 per month ### Premier Plan Contact SendGrid [ View More Pricing Information ](https://www.g2.com/products/twilio-sendgrid-email-api/pricing) Twilio SendGrid Email API Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/mailgun-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image") Brevo Marketing Platform 4.5/5(2,621) [ Compare Now ](https://www.g2.com/compare/brevo-marketing-platform-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-twilio-sendgrid-email-api) ##### ##### Twilio SendGrid Email API Features Administration Alerts/Notifications Integrations Mail Send API Platform Documentation Sender Reputation Management Tracking & Reporting Diagnosis Domains Content [ View More Features ](https://www.g2.com/products/twilio-sendgrid-email-api/features) ##### Categories on G2 [Email Deliverability](https://www.g2.com/categories/email-deliverability)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What are the most trusted financial data API providers by developers and data teams based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-financial-data-api-providers-by-developers-and-data-teams-based-on-user-reviews)[Best AP automation solutions for reducing late payment fees](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees)[Which virtual desktop infrastructure (VDI) platforms have the best user reviews for ease of adoption with non-technical teams?](https://www.g2.com/discussions/which-virtual-desktop-infrastructure-vdi-platforms-have-the-best-user-reviews-for-ease-of-adoption-with-non-technical-teams) [Best tools for employee turnover prediction](https://www.g2.com/discussions/what-are-the-best-tools-for-employee-turnover-prediction)[Top scheduling solutions for field service teams](https://www.g2.com/discussions/top-scheduling-solutions-for-field-service-teams)[Pros and Cons Details](https://www.g2.com/products/twilio-sendgrid-email-api/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)