MT
Michael T.
Small-Business (50 or fewer emp.)
"Great booking system suitable for many types of business"
4/5
What do you like best about Twice Commerce?

Easy to use and has almost all the options you would want. In case you need support they respond very fast and work hard to help you solve the issue. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

Small stuff, like having control to edit the layout in more details. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Michael,

Thanks for taking the time to give us your valuable feedback.

I am happy to let you know, that further possibilities to customize the layout of your online store will be able in the future. Feel free to keep an eye on our product updates to not miss out on any release that might interest you.

Kind regards, Bianka

See how Twice Commerce improved
IM
Ian M.
Small-Business (50 or fewer emp.)
"Fluid"
5/5
What do you like best about Twice Commerce?

The site is easy to use and very user friendly Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

The least helpfull about rentle is that it makes you want to upgrade all the time Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Thank you, Ian, for your feedback about Rentle! We're glad to hear that you find our site easy to use and user-friendly. We understand that the upgrade prompts can be a bit overwhelming, and we appreciate your input. We strive to strike a balance between offering additional features and respecting our users' preferences. Your feedback helps us improve, and we value your experience with Rentle. If you have any further suggestions or questions, please don't hesitate to reach out.

Best, Bianka

KS
Kathleen S.
Small-Business (50 or fewer emp.)
"Great Product - flexible platform"
4/5
What do you like best about Twice Commerce?

The ability to have our end to end customer journey all on one platform is a huge advantage and time savings! Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

It was a little tricky to get set up - and we needed to upgrade to a paid plan to get the features and experience we needed. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Kathleen,

Thank you so much for taking the time to provide your feedback. Our Freemium version comprises the core features of our product, additional settings that bring more flexibility and customization are available on our paid plans only.

Feel free to reach out to us anytime via the support chat if we can assist you with the setup - we are always happy to help!

Best regards, Bianka

JC
Julien C.
Small-Business (50 or fewer emp.)
"Great solution for both rental and tours"
5/5
What do you like best about Twice Commerce?

Finally found a solution that could handle both kayak & SUP rentals and guided tours. Other solutions reviewed could either do event/tour booking with no way to manage an inventory as bulk OR just rentals.

The UI is clean and intuitive for the client. It can be integrated very fast with wordpress. You can start for free, and they have flexible options for seasonal shops. Support is very good so far. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I wish we could test the advanced blocks without having to take a subscription.

My client would prefer to pay a small fixed amount per transaction rather than a percentage. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Thank you very much for your review, Julien!

We have enabled some advanced blocks for you for a free trial - happy discuss further steps. Let us know anytime if we can be of support!

Rohan V.
RV
Rohan V.
Small-Business (50 or fewer emp.)
"Clean an usable"
5/5
What do you like best about Twice Commerce?

Simple ui, all the expected features neatly organised. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

The startup wizard is a bit confusing. throws too many things at your face. Also the server requests fail at times. Not the fastest one. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Rohan! Many thanks for your review!

I am sorry to read that the onboarding flow did not meet your expectations - your feedback will help us to simplify and streamline the experience for upcoming users - thanks for that!

Please don't hesitate to contact us directly when you are experiencing server request failures - we pride ourselves with a 99.99% uptime status and want to ensure you are experiencing no trouble or delays when using Rentle!

Best regards, Bianka

AS
Artem S.
Small-Business (50 or fewer emp.)
"Kinda unclear at the first glance"
2.5/5
What do you like best about Twice Commerce?

Simplicity and acceptability give an access to the various set of components for web building. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

Payment system requires to be more elegant and accessable Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Artem, thanks for sharing your feedback on Rentle!

We're glad to hear that you appreciate the simplicity and versatility of our platform, which provides you with access to a wide range of components for web building.

We value your input, and we encourage you to reach out to our support chat to provide further details on how you would like to see the payment options improved. We are committed to enhancing our services based on customer feedback, and we appreciate your contribution.

Kind regards, Bianka

Ross K.
RK
Ross K.
Small-Business (50 or fewer emp.)
"easy to use rental system"
4/5
What do you like best about Twice Commerce?

modern looking system, customers have no problem using it, Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

something not so intuitive but usually gets figured out in the end Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Ross and thanks for your review!

We'd like to learn more about the parts of Rentle you don't find very intuitive! We are always working on improving Rentle and as we strive to have the most intuitive solution on the market, we'd much appreciate your input on the matter.

Feel free to reach out via the chat and tell us more.

LD
Luca D.
CISO
Small-Business (50 or fewer emp.)
"Rentle.io is the perfect solution to manage the booking of your organization"
5/5
What do you like best about Twice Commerce?

The flexibility of the platform and the possibility to manage a lot of information about the booking. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

There isn't the Italian translation for the platform. Review collected by and hosted on G2.com.

Rebecca U.
RU
Rebecca U.
Founder & Chief Inventor
Small-Business (50 or fewer emp.)
"One-stop solution - saves time, easier to take bookings...whats not to love!"
5/5
What do you like best about Twice Commerce?

I had a list of 20 things I needed my new online shop, office administration team & website to do ...turns out Rentle does all of it. I'm astounded at how easy it is to set-up - and can't wait to launch my new website. It's been really easy integrating it to Squarespace also. Ace customer service too. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

Nothing yet! It could have been easier finding the prices and packages information. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Thanks for the feedback, Rebecca! Much appreciated!

Alex F.
AF
Alex F.
Small-Business (50 or fewer emp.)
"6 months rentle subscription. not using it to full potential."
2/5
What do you like best about Twice Commerce?

I like the back end, the ability to extend, it allows me to track payment reminders which we do manually and dont currently use the software. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I have struggled successfully integrating this onto the front end of my website. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Thank you for sharing your feedback, Alex!

We're delighted to hear that you find Rentle's backend features helpful!

We understand that integrating Rentle onto your website's front end has been challenging. If you need assistance with embedding your Rentle store, please don't hesitate to reach out to us via the support chat. Our team is here to provide guidance and ensure a smooth integration process.

We appreciate your support, and we're committed to helping you make the most of your Rentle subscription.

Best regards, Bianka