Joseph M.
JM
Joseph M.
Small-Business (50 or fewer emp.)
"Capabilities Unlike Any Other"
5/5
What do you like best about Twice Commerce?

The sheer amount of features and capabilities in Twice, are what make it an easy choice. As a web developer, it's an invaluable resource for rental ecommerce - giving our team the ability to integrate everything we'd need while being the best choice for the retail company in servicing clients, managing inventory and payments with unmatched control. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

It's not always to see options for out of the box design, but a lot more can be done with it. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Joseph, thank you for your comprehensive review of Twice! We're thrilled to know that our platform serves as a crucial tool for you. Your insight regarding the visibility of design options has been noted, and we will be enhancing our platform's usability and flexibility in the future - stay tuned! Your acknowledgment of the API integrations and control it provides over business operations is greatly appreciated. Should you have any further feedback or require assistance, our chat support is always ready to assist. Thanks for being a part of the Twice community!

RG
Rémon G.
Small-Business (50 or fewer emp.)
"Very slight and easy to use Webbased software"
4/5
What do you like best about Twice Commerce?

Very quick response on answers. Easy to use and many settings to use Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

At the time it isn't possible to adjust products, we would like to rwnt products in stock, like 10 at a time. Will be in the further we hope. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Thanks for your feedback on Twice Commerce!

We'd like to resolve the situation you mentioned regarding product adjustments. Could you please reach out to us via the chat to discuss the exact situation you want to resolve? Product availability always depends on the individual items in your inventory, so we're not entirely sure we understand the issue at hand.

Let us know, and we’d be happy to help! :)

DG
Dayvia G.
Owner
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Twice Commerce?

I love the fact that support was so knowledgeable and ready to help me solve any issues. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

There are none, the service was easy to use and support was very helpful. Review collected by and hosted on G2.com.

JC
JOHN C.
Small-Business (50 or fewer emp.)
"So far, so good"
4.5/5
What do you like best about Twice Commerce?

I was looking for a selling platform that would enable me to take online reservations for campsites and trailer park sites. I was originally experimenting with Shopify and Wix but it seems surprisingly difficult to find apps or widgets suitable for this kind of multi-day reservation. I just needed something simple. Rentle has been really easy to set up so far and the functionality of the reservation system is great. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I'm hoping that once I upgrade my site to the paid 'Discovery' plan that I will be able to customize more of the colors and design of the site. There are a few things I would like to remove from the 'ABOUT' section of my website like store hours, but I can't figure out how to do that yet. Hopefully the paid plan will give me more design flexibilty. Review collected by and hosted on G2.com.

Response from Vlada Konstantinova of Twice Commerce
Edit edit

Hi John,

We're happy to hear that you've found what you needed for your campsite rental with Twice and certainly appreciate your feedback about the setup process!

We understand that the customisation capabilities are quite limited at the moment, and it's something that we're working on -- for example the Branding Add-on is now available to all users. Quick tip: although, unfortunately, there's no one-click way to do that in the moment, removing opening hours from your settings also should also remove the respective line from the "About" page.

If you have any further questions or insights to share, please don't hesitate to reach out to us :)

Best, Twice Commerce team

MN
Markus N.
Small-Business (50 or fewer emp.)
"Great piece of Software"
4.5/5
What do you like best about Twice Commerce?

I really like the UI-Design and how easy it is to get started and get your first items up and running. Implementing the plugin in our Wordpress website was pretty easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

Something I think can be aprooved in the future would be more ways to customize the checkout process and more ways to customize the timeslots during the booking process so that everyone can choose whatever date they want. Review collected by and hosted on G2.com.

Response from Vlada Konstantinova of Twice Commerce
Edit edit

Hi Markus,

Thank you for sharing your thoughts on our software! We're thrilled to hear that you liked our user design and the embedding feature.

We understand that our customisation capabilities may be quite limited at the moment, and would love to hear more about your idea -- we have recently created a feedback board (accessed via https://updates.twicecommerce.com/feedback), which is reviewed directly by the product development team.

We encourage you to share any suggestions there -- you can also check out our product updates on the same page :)

Best, Twice Commerce team

Badr B.
BB
Badr B.
Small-Business (50 or fewer emp.)
"Building a renal website with no code"
4/5
What do you like best about Twice Commerce?

No code

Fast

I tried coding the website which can be done but required time considering all the features, using wordpress or prestashop takes also too much time. Shopify is good for selling but not for renting Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I am honestly still thinking about moving to a fully code website when i have the time, but i didn't have time to try all the features on the free plan yet. Maybe it will be enough, I need more languages (french especially), also I want to be able to create apointment to try the clothes (I am building a clothe rental website) before booking the rental period

I need to make sure it's fully optimized for SEO, google business .... Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Badr,

many thanks for your review - it's much appreciated!

While we are working on more optimization tools, did you see, that French is a supported language for your sales channels? We currently have 18 different languages available for your Rentle Store.

Feel free to reach out to us anytime via the support chat and we'd be happy to help find the best setup with you.

NH
Nicola H.
Small-Business (50 or fewer emp.)
"Very good software for rental businesses"
4.5/5
What do you like best about Twice Commerce?

It's super easy to handle. I created my online shop within 1 day. I always got quick answers from Twice employees and they have been very friendly. Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I'm curious to learn more about the possibilities to individualize the shop frontend. I didn't find filter options yet, for example. Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Nicola,

Thank you so much for sharing your thoughts and experiences with Twice Commerce. We're thrilled to hear you found our platform easy to use and that our team could provide the support you needed quickly and friendly.

Regarding your curiosity about customizing the shop frontend, we appreciate your eagerness to explore more possibilities. While direct filter options are not available yet, a good interim solution is to group your products into categories.

If you have further questions or need more tips on using our platform, please don't hesitate to reach out through the chat in our product. We're here to help!

Warm regards, your Twice Team

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Enjoying Twice For My Rental Business"
4/5
What do you like best about Twice Commerce?

Twice is extremeley helpful because itprovides a simply way to cover the needs of my business. Being a rental business, there are particular nuances in terms of availability of my products. Rentle does a great job providing a solution that allows clients to reserve my products Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

I don't like that its difficult to sync my order requests up to my other booking calendars. This prevents me from from enabling instant book capailities through rentle. I also wish I could be alerted via text message when I get a booking request Review collected by and hosted on G2.com.

Response from Vlada Konstantinova of Twice Commerce
Edit edit

Dear customer,

Thank you for taking the time to share your experience with Twice. We're thrilled to hear that our software has been a great solution for your use case!

We understand the importance of seamless integration with other calendars and genuinely apologise for any challenges you've faced in regards to that. Saying this, it is possible to connect your admin to the majority of applications using Twice webhooks and external automation tools -- you can check out our webhook article in the Help Center:)

If you have any further questions or insights to share, please don't hesitate to reach out to us!

Best, Twice Commerce team

MP
Manuel P.
Small-Business (50 or fewer emp.)
"Rental and Re-commerce solution with good features"
4/5
What do you like best about Twice Commerce?

Global rental platform with sales, rental and re-commerce : good number features

Automated deposit "rentle payment" with 30 days

Automatic emails (I haven't tested this option yet)

The way to connect any rental product on a website (by iframe)

Multilingue support is good

The possibility to swtich between delivery or pickup

Customer support is listening Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

1/ Bundles package are not personnalized : my business is hiking and outdoor rental for the family and beginner. So they have some product at home and i want to propose a good experience with tips through a bundle pack with many accessories. Exemple : a ultralight back for bivouac, with 3 models of tents with variantions, 3 models of backpack with variantions, many accessories like headlamp, cooking pot, stove, hiking poles. I would like my customers to be able to choose the best options for them in this pack : offer a personalized experience in a pre-composed pack

2/ Marketing and e-commerce tools : like cross selling or upselling in product page or cart or after payment. I use shopify for my sales and i would to do the best environnement to promote my rental service Review collected by and hosted on G2.com.

Response from Vlada Konstantinova of Twice Commerce
Edit edit

Hi Manuel,

Thank you for taking the time to write your feedback! We're happy to hear that you are satisfied with the embedding opportunities and automated features in our software.

Although Twice may not have all of the preferred features now, we're always working on extending our capabilities and are glad to hear your suggestion in regards to the product bundles. We'd also love to learn more about your upselling request: currently, we have the option to do so via "Recommended products" -- could that be the solution you're looking for?

If you have any further questions or insights to share, please don't hesitate to reach out to us.

Best, Twice Commerce team

NW
Nils W.
Small-Business (50 or fewer emp.)
"Well-structured layout, pleasing appearance, works perfectly fine."
4/5
What do you like best about Twice Commerce?

- Every site is easy to use and nice to look at

- Import functions are easy to understand and do their job Review collected by and hosted on G2.com.

What do you dislike about Twice Commerce?

- Can't import product catalog (yet?)

- Sell and Rent option don't rely on the same dataset (so no purchase of used items) Review collected by and hosted on G2.com.

Response from Bianka Deininger of Twice Commerce
Edit edit

Hi Nils,

Thank you for taking the time to leave us feedback on G2. It's wonderful to hear that you find our site aesthetically pleasing and user-friendly, especially when it comes to the import functions.

We understand your concerns about the current limitations, such as not being able to import product catalogs and the separation of sell and rent options in the inventory. These are areas we are exploring to improve in the future. Your feedback is invaluable to us as it helps prioritize developments that matter most to our users.

Renting without the hassle of managing your own software is exactly what we aim to facilitate, and we're glad this has been beneficial for you. For any further suggestions or if you'd like to discuss potential workarounds until these features are implemented, please reach out via the chat in our product. We're here to support you.

Best regards, your Twice Team