Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"TurboTenant is great for property owners"
5/5
What do you like best about TurboTenant?

Very easy to use as a property owner/manager and also for the residents. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Sometimes the UI is a little hard to follow. Payments could be dispersed faster. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant
Edit edit

Thanks for the kind words! We’re so glad to hear TurboTenant makes managing your properties easier for both you and your residents :)

Ruth L.
RL
Ruth L.
Real Estate Investor
Small-Business (50 or fewer emp.)
"Great resource for landlords"
5/5
What do you like best about TurboTenant?

State specific leases are available and ready to use. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I have tried using the property marketing feature to list my rental and I didn't like the delay it took through the app vs no delay when I listed it directly Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant
Edit edit

Thanks so much for the kind words, Ruth! We’re thrilled to hear you’re finding value in our leases and all-in-one platform. We appreciate the feedback about the property marketing feature. We know how important speed is when listing rentals and are always working to improve that experience. Thanks for being part of the TurboTenant community!

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Innovative Features, But Mobile App Needs Improvement"
3/5
What do you like best about TurboTenant?

I like how turbotenant continues to innovate a software from accounting to AI tenant response Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I dislike the tenant experience because the mobile app needs better, optimizing and design structure. Review collected by and hosted on G2.com.

GH
Gregg H.
Business Development
Mid-Market (51-1000 emp.)
"Amazing platform for daily property management tasks"
5/5
What do you like best about TurboTenant?

I used Turbotenant to help manage my client's rentals and it was a great experience. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

There hasn't been any dislikes. Services are fantastic and saves me lots of time. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant
Edit edit

It’s great to hear TurboTenant has made property management smoother and more efficient for you. Thanks for trusting us to help streamline your workflow.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to use, convenient, efficient"
4.5/5
What do you like best about TurboTenant?

It is a very user-friendly system that allows easy access to all crucial parts of being a landlord. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Nothing to dislike yet. This is a software that does what it says it will Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant
Edit edit

Thanks so much! We’re thrilled to hear TurboTenant has made managing your rentals easier and more efficient, that’s exactly what we strive for.

Bill M.
BM
Bill M.
Landlord
Small-Business (50 or fewer emp.)
"Poor customer service"
1/5
What do you like best about TurboTenant?

Available contracts. I like the credit reports that are generated (mostly on time). Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Customer service - even for the paid version Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant
Edit edit

Hi Bill. We’re so sorry to hear about your experience with our platform and we’d love the chance to make it right. Would you mind reaching out to our team at support@turbotenant.com? Thank you.

Patrick R.
PR
Patrick R.
Small-Business (50 or fewer emp.)
"Horrible Customer Service and Dangerously Incompetent Business Practices"
0/5
What do you like best about TurboTenant?

There are zero upsides of using this service Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Horrible customer service and a complete disregard for basic business decency. Review collected by and hosted on G2.com.

Pauline Heidy F.
PF
Pauline Heidy F.
Owner
Small-Business (50 or fewer emp.)
"So far so good!!"
4.5/5
What do you like best about TurboTenant?

Turbo Tenant is straightforward to use for leasing and finding good tenants. Very user friendly when it comes to posting photos, describing the property, adding details about the property and much more. The bulk messaging option is excellent, especially because I tend to list more than 10 properties at once and don't want to individually list properties one by one. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

When listing multiple properties, I had a lot of issues with properties not listing, even when I named the unit numbers. Also, I liked that it didn't list on Zillow and some other leading property websites. I wish I could add unlimited photos. Review collected by and hosted on G2.com.

Troy R.
TR
Troy R.
Get Expert Help From Our Global Team of Developers, Designers and Marketers in Under 10 Min. | CTO
Small-Business (50 or fewer emp.)
"Turbo Tenant helps me keep rooms filled"
4/5
What do you like best about TurboTenant?

Free to Landlords. They do the marketing. They send follow-up to leads. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I am not sure the leads get the follow-up email if they come in from another source, like apartment finders. It seems leads fall flat when it is not direct from Turbo Tenant. They could be ending up in spam. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"It works!"
5/5
What do you like best about TurboTenant?

I love that the platform is easy to use, it works and provides great support for new landlords. I LOVE that when I updated photos or edited the listing language, it was updated and picked up on the other sites fairly quickly. I also loved the sheer number of other sites that pick up the listing. I also loved that the questionnaire function was often used by potential tenants. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I think the only complaint I have is in regards to moving the listing photos around. If I wanted to add a new first photo, I had to select the photo and click the arrow to move it, one spot at a time. It would be nice if the interface allowed users to drop the photos in the order they want. I got confused with which photos I wanted to use and in which order when I had to use the current interface. Review collected by and hosted on G2.com.