wenbin w.
WW
wenbin w.
Salesforce developer/Salesforce administrator
Small-Business (50 or fewer emp.)
"Easy-to-Use Platform That Streamlines Rental Management End-to-End"
4/5
What do you like best about TurboTenant?

its ease of use and ability to streamline the entire rental management process, from tenant screening to rent collection, all in one platform. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

some advanced features are limited compared to more comprehensive property management platforms, and certain processes can feel less flexible for complex rental situations. Review collected by and hosted on G2.com.

Alexander L.
AL
Alexander L.
Owner
Small-Business (50 or fewer emp.)
"Exceptional property management software"
5/5
What do you like best about TurboTenant?

Customer support has been great. My tenants love the app and maintenance requests and I love the electronic rent collection and pdf signing of docs Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

The transactions tab or section is lacking. I wish they could incorporate accounting like Stessa and link our bank account in order to do better reporting. The tax service turbotenant offers is way overpriced and not feasible for us that don’t own more than 10 units for it to be valuable. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant

Hi Alexander. We’re so glad to hear that you and your tenants are enjoying the app, and that our support team has been there for you when you’ve needed help. That means a lot to us!

We really appreciate your honest feedback about accounting and reporting tools. We know how valuable those features can be, and your input helps guide our improvements. Thanks again for taking the time to share your experience and for being part of the TurboTenant community!

RM
Rebecca M.
Landlord/property manager
Small-Business (50 or fewer emp.)
"Intuitive, affordable, and easy-to-use software for small landlords"
5/5
What do you like best about TurboTenant?

The interface is clean and uncomplicated. Other software I've tried has a steep learning curve, but not TurboTenant. The starting price for the paid subscription is on the lower end for property management software, with options to upgrade to premium add-ons (accounting, premium maintenance). I can't speak on the customer service, as I've never had to contact them, but I guess that speaks volumes about the quality of the product. Oh, and their mobile app is awesome. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

You can start a message to multiple tenants through the app, but that's not a big deal for me. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant

Hi Rebecca! Thank you so much for your thoughtful feedback. It’s great to know that our pricing and feature options are meeting your needs as well.

We also appreciate your note about messaging. Feedback like yours helps us continue refining the platform. Thanks again for recommending TurboTenant and for being part of our community! :)

Daisy .
D
Daisy .
"Effective Tenant Screening, Needs Better Background Checks"
3/5
What do you like best about TurboTenant?

I like TurboTenant for its screening of potential tenants and other features. It helps weed out people who cannot afford to pay the rent or those who might not keep my apartment clean. It really helps in finding acceptable, qualified tenants. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I don't like that TurboTenant's process for checking people's background and references doesn't work as well as it could. The last tenant was a heavy alcoholic with bad character, which wasn't identified by TurboTenant. I'd like to see them improve by speaking with people who know the tenants, like relatives, friends, coworkers, past employers, and past landlords. Review collected by and hosted on G2.com.

KO
Kristiana O.
Property Manager
Small-Business (50 or fewer emp.)
"Intuitive Platform with Excellent Support and Quick Onboarding"
5/5
What do you like best about TurboTenant?

I love working with TurboTenant as their platform is intuitive and if you do have any questions, their support team is extremely easy to work with. My tenants are so grateful to have such an easy platform to manage their maintenance issues and monthly payments. TurboTenant also has a great notification system for payment and tenant messages - both text and email. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

In the initial onboarding there is a learning curve to getting comfortable with the platform but it is very short and easy to learn. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant

Thank you for your thoughtful review! We’re so glad to hear that TurboTenant has made life easier for both you and your tenants. Thanks again for sharing your experience and for being part of the TurboTenant community!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Simple and efficient tool for rental property management"
4/5
What do you like best about TurboTenant?

TurboTenant is very easy to use and makes managing rental properties much simpler. Listing properties, collecting applications, and screening tenants can all be done in one place. I like that it automates repetitive tasks and keeps everything organized, which saves time and reduces stress. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Some advanced features are limited unless you upgrade, and customization options for leases and reports could be more flexible. I would also like to see more integrations with accounting or property management tools to make workflows even smoother. Review collected by and hosted on G2.com.

Wesley R.
WR
Wesley R.
Property Owner
Small-Business (50 or fewer emp.)
"Effortless Leasing with a Simple, State-Specific Interface"
5/5
What do you like best about TurboTenant?

It’s just so easy to use. The interface is simple and clear. Obtaining leases is especially easy. And he peace of mind knowing it was state specific and as awesome. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

Nothing really. It was a great service that did everything I expected of it. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant

We’re so glad to hear TurboTenant is helping make your rental property management easier. Thanks for taking the time to share your experience with us!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy button for landlords"
5/5
What do you like best about TurboTenant?

I love how TurboTenant is so easy to use. In a matter of minutes I was able to add my property and start collecting rent through the platform. It simplified and automated the process not only for me, but also my tenants. They've had several features over the years to help with taxes, accounting, managing properties, finding tenants and more. If you're a busy professional that needs to take hours out of rental property management, look no further. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I don't have much to share since it gets the job done. It can be cumbersome to accomplish a few tasks on the mobile app but that's not a deal breaker for me. Review collected by and hosted on G2.com.

NR
Nancy R.
Landlord
Small-Business (50 or fewer emp.)
"TurboTenant is great!"
5/5
What do you like best about TurboTenant?

Turbo Tenant is a great resource for managing my rental property without having to pay a company to do it. I can view all of my properties and leases in one place. It keeps everything organized. I also like that I can receive payment from my tenants there and if they need anything done maintenance wise, they can also communicate it to use via Turbo Tenat. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

I have yet to have a dislike towards Turbo Tenant. Review collected by and hosted on G2.com.

Response from TurboTenant Inc of TurboTenant

Thanks for sharing your experience — we love supporting landlords like you!

Jade B.
JB
Jade B.
Senior Project Manager
Small-Business (50 or fewer emp.)
"Effortless Rental Management Made Simple with TurboTenant"
4.5/5
What do you like best about TurboTenant?

What I like most about TurboTenant is how simple it makes the rental process from start to finish. The platform is easy to use and it keeps everything organized in one place, from tenant applications to screening and leases. It saves me time and makes managing properties feel a lot less stressful. Review collected by and hosted on G2.com.

What do you dislike about TurboTenant?

From time to time, the accounting sync does not happen with REI HUB. I tend to have to reach out for support to sync properties. This is minor issue and doesn't deter me from using the solution. Review collected by and hosted on G2.com.