--- title: Tungsten Capture Reviews meta\_title: 'Tungsten Capture Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 25 reviews by the users' company size, role or industry to find out how Tungsten Capture works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 25 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

# Tungsten Capture Reviews & Product Details

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Tungsten Capture™ delivers best-in-class, pre-built intelligent document processing capabilities, making AI accessible to your organization to fully automate content-centric workflows. It ingests, classifies and extracts data and turns it into actionable insights for further processing. \* Secure your documents and data \* Capture content anywhere, any time

* * *

Seller
[Tungsten Automation](https://www.g2.com/sellers/tungsten-automation)
Discussions
[Tungsten Capture Community](https://www.g2.com/products/tungsten-capture/discuss)
Overview by
Danielle Perelli

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/tungsten-capture/pricing)

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## User Insights

Average based on 25 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

6/19/2023

"Streamlining Document Processing with KOFAX Capture: A Game-Changer in Efficiency"

5/5

What do you like best about Tungsten Capture?

One of the standout features of KOFAX Capture is its exceptional document recognition capabilities. Its intelligent OCR (Optical Character Recognition) technology accurately extracts relevant data from various document types, whether they are structured or unstructured. This advanced recognition engine has significantly reduced the need for manual data entry, saving us countless hours of tedious work.

The system's ability to handle different document formats and sources is truly impressive. Whether it's invoices, contracts, forms, or even handwritten documents, KOFAX Capture effortlessly captures and digitizes them with remarkable precision. This versatility has eliminated the need for multiple software tools, streamlining our entire document processing pipeline.

Another strength of KOFAX Capture lies in its intuitive and user-friendly interface. The software is designed to be easily navigated, allowing our team to adapt quickly and effectively. Its customizable workflows and automation capabilities have empowered us to automate repetitive tasks, reducing human error and improving overall accuracy. Additionally, the robust reporting and analytics features provide valuable insights into our document processing metrics, enabling us to identify bottlenecks and optimize our operations. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

1. Complexity of Setup: Some users have found the initial setup and configuration process of Kofax Capture to be complex and time-consuming. It may require technical expertise or assistance to properly configure and integrate the software with existing systems.

2. Learning Curve: Due to its robust feature set, there can be a learning curve associated with using Kofax Capture. Users might need some time to become familiar with all the functionalities and optimize their workflows to fully leverage the software's capabilities.

3. Cost: Kofax Capture is a premium software solution, and its licensing costs can be significant for some organizations, particularly for smaller businesses or those with limited budgets. It's important to carefully evaluate the cost versus the expected benefits to ensure it aligns with the organization's requirements and financial resources.

4. Support and Documentation: While Kofax provides support and documentation resources, some users have mentioned challenges in finding specific information or encountering delays in receiving support when they encountered issues or needed assistance. Improved accessibility and responsiveness to user inquiries could enhance the overall user experience. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

Kofax Capture addresses several key problems in document processing and management, providing a range of benefits to its users. Here are some of the problems it solves and the corresponding benefits:

1. Manual Data Entry and Processing: Kofax Capture automates the extraction of data from various documents, reducing or eliminating the need for manual data entry. This saves time and reduces human error, leading to increased efficiency and accuracy in document processing.

2. Document Variety and Complexity: Organizations deal with a wide range of document types, formats, and sources. Kofax Capture's advanced recognition capabilities enable it to handle structured and unstructured documents effectively. It can process invoices, contracts, forms, and handwritten documents, among others. By accommodating diverse document types, the software streamlines the processing of various documents, ensuring consistency and accuracy across the board.

3. Security and Compliance Concerns: Security is crucial when handling sensitive documents. Kofax Capture incorporates industry-standard encryption protocols to ensure the confidentiality and integrity of captured documents. It helps organizations comply with data protection regulations and maintain the privacy of sensitive information.

By addressing these problems, Kofax Capture enables organizations to streamline their document processing workflows, increase operational efficiency, reduce costs, improve data accuracy, and enhance compliance and security measures. Ultimately, it empowers users to focus on higher-value tasks while achieving significant time and resource savings. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Vanmeganathan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanmeganathan V.")
VV

Vanmeganathan V.

Senior Associate

Mid-Market (51-1000 emp.)

3/18/2023

"Good OCR tool"

4.5/5

What do you like best about Tungsten Capture?

This capturing the data is very accurate, as well I can rectify if wrongly captured in that case it's making minimal error and integration part is working so smooth with BLACKLINE. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The tool navigation is quiet clumsy. Other than nothing big to say Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

The payments details which we recieved through Salesforce, Kofax capture the detail and it will send to blackline, it so smooth and the datas capturing is so accurate so I don't need to rework on same. Review collected by and hosted on G2.com.

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4/29/2024
Validated ReviewerSource: Organic

 ![Balaji L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji L.")
BL

Balaji L.

Application Services Analyst III

Enterprise (\> 1000 emp.)

5/5/2021

"Best Extraction Tool"

5/5

What do you like best about Tungsten Capture?

OCR functionality in the Capture is best. Also the mobile based Scan option is the best. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The architecture is little complicated to understand. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

For high performance and massive load of automation, capture must be the consideration. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

We are extracting invoices for intelligent invoice automation. Even if the invoices are poorly scanned, Capture is able to extract data with more confidence and accuracy. Review collected by and hosted on G2.com.

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7/2/2021
Validated ReviewerIncentivizedSource: G2 invite

TR

Thomas R.

Consultant

3/1/2021

"Kofax scanning"

4/5

What do you like best about Tungsten Capture?

Easy setup, quick to understand, prefigurred locators Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The need of scripting to make the delivery safe Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

Document scanning, dynamical Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Yasmin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasmin C.")
YC

Yasmin C.

hr manager

Human Resources

Mid-Market (51-1000 emp.)

12/5/2019

"Collect reports using Kofax Capture"

4/5

What do you like best about Tungsten Capture?

Kofax Capture provides great tools in a very easy to use interface to batch documents and archive them. It offers a great batch capture speed, OCR, scanner recognition, VRS functionality, and a wide array of scanners with other Kofax tools. Kofax Capture is a useful tool that manages the reports in a particular specified batch immediately. Besides, Kofax Capture provides transformation, which is completely effective in meeting your needs. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

Kofax Capture's Windows solution has not many configuration tools, which makes it less customizable. I think the integration between the OS and the DB has been a little sluggish and it should improve. However, this is countered by the simple implementation process that enables creation while you become familiar with the software. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

Kofax is adequate to be a reliable ruler. I would recommend you to build a strategy for your organization before implementation. The physical barcode model integrated with Kofax and its potential costs are some special aspects that you should consider. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

Kofax capture is used all across the company to collect reports via phone. It can be quickly incorporated within your business and will remain working for years, as we have been working on this system for the last three years and we can assure this is one of the most powerful image capture tools in the industry. Besides, it complies with the business requirements, lets workers accelerate the process and provides technical assistance and solution for Kofax patches and software upgrades. Review collected by and hosted on G2.com.

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12/10/2019
Validated ReviewerSource: Organic

 ![Cecilia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cecilia T.")
CT

Cecilia T.

Human Resources Team Lead

Human Resources

Mid-Market (51-1000 emp.)

12/4/2019

"A trustworthy tool"

4.5/5

What do you like best about Tungsten Capture?

Kofax Capture's provides a complete experience to make our work easier and our customers happier. It provides a simple process to manage how files can be organized. The recognition server and OCR full-text components are very successful, separating certain lots into documentation, recognizing the form type, cleaning images and extracting data. Although Kofax' setup is a bit complicated, it is easy to use is easy. We see Kofax Capture is our revolutionary approach to create workflows for clients. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The procedural Kofax Capture chart usually jumps to a value far different from the actual one. Also, I would like to see an update on the graphical user interface, as well as the API through convergence. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

I honestly consider Kofax Capture to be a great tool for any type of business, regardless of its size. But before implementing, I would recommend you to make sure that you plan the variants of DB and OS (this must be done at least a couple of months before you buy the software). We did not do this on time and we were unable to use the set of new scanners, and we spent significant time updating. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

Kofax Capture is a trustworthy tool that has been running all across our company for the last two years and in all the locations of our business. It provides a great response to the occurrences and full help to solve many types of issues. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Hanna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hanna L.")
HL

Hanna L.

Human Resources Assistant

Human Resources

Mid-Market (51-1000 emp.)

11/27/2019

"Get the willingness to write everything"

4/5

What do you like best about Tungsten Capture?

Kofax Capture makes importing and exporting email better products than Captiva Open Text apps. It is fully personalizable without needing to know a lot of old-fashioned coding in order to use it. The integration with Kofax VRS, the QC plugins, and the unified QA provide some of the strongest flows for transformation of the text. Besides, customer support is awesome because they always guide us nicely, even though our problems were user error. In addition to scripting, there are about two dozens tools which can be used to define and collect information and acquire exactly which details you need for a specific market. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The disadvantages presented by Kofax Capture are related to the learning process, as the majority of users don't tend to have experience with a platform such as this one. Also, the workstation permissions are somewhat limited, but are long supported and well regarded by a major well-established business. And, once Kofax Capture was updated, many issues took the provider too much time to be solved. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

Before implementing this tool, I would recommend you to make sure your hardware is completely Kofax compliant, otherwise, you will need to incorporate more functionalities with the latest version. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

Kofax Capture is used all across our business, but mainly in the HR department. It provides us with the willingness to write everything to extract information from SBL and VB. The overall product selection provides our company with continuity and quality and it has significantly increased our information storage performance. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Mercedes P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mercedes P.")
MP

Mercedes P.

Human Resources Specialist

Human Resources

Mid-Market (51-1000 emp.)

11/4/2019

"Digitalize files using Kofax"

4.5/5

What do you like best about Tungsten Capture?

This product provides different features through different modules that I have used for more than a year. One of the aspects we respected in Kofax Capture was its Oracle UCM and Filenet adapter, as a wide range of typical issues like lines and dots can be handled by this. It allows people from various agencies to scan the vouchers regularly via sensors to the center, ending up as PDFs. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

Kofax offers more than ten licenses with very useful products, but it can be a little expensive to get them all. However, I think Kofax Capture itself is able to do a lot and the rest may be optional. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

Kofax Capture is suitable for cataloging and filtering large quantities of accounts documents and for placing them in databases. I consider this tool is appropriate for large business, as it will especially allow them to organize financial reports. I would advise you to ensure continued preparation before you invest, so you can conlcude it is an economically viable option for your company. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

My entire organization uses Kofax Capture. It is mainly used to digitalize files that would be kept in the control system for digital records. Through digitalizing all files in file cabinets, our clients have tried to make themselves less trustworthy on paper. Also, it's very helpful to design plans and schedules. The Accounter Payable feature has different standards and specifications to index and arranges both tests and cable confirmations. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Taylah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylah B.")
TB

Taylah B.

Human Resources Specialist

Human Resources

Mid-Market (51-1000 emp.)

10/31/2019

"Archive files with Kofax Capture"

4/5

What do you like best about Tungsten Capture?

With Kofax Capture photos are easy to control before they are inserted into the electronic system and are extremely easy to use. It has a great verification system based on Oracle servers that is able to set up launch system for UCM. Also, acknowledgment of the start and end of a deal Kofax Capture provides useful tools for batching and editing reports in a rather easy-to-use interface. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The user interface could be much stronger. I think Kofax Capture is outdated and this is something that should be modified immediately. When it comes to the prices, upgrading the system is costly if a design exceeds a certain cap when it is fair for lower frequency solutions. And although glitches are frequently patched easily, they can result in an expansion project closing or missing all research. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

Kofax Capture is useful for companies that need to use it exclusively for data collection, as it's able to scan bulk file and information volumes easier. Internal and external information regarding flat files, repositories and internet services can also be added to the application to allow budget items, address verification and other functions to be applied to only a broad ingestion network as a whole. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

For the past 2 years, we have been using Kofax Capture in our company to archive files, in order to keep all our information secured. We chose it because it offers good information preparation and coordination of workflows, with great performance across a range of devices. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Annaliese B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annaliese B.")
AB

Annaliese B.

Finance Specialist

Financial Services

Mid-Market (51-1000 emp.)

10/31/2019

"Categorize data with Kofax Capture"

4.5/5

What do you like best about Tungsten Capture?

The Kofax Capture system is unbelievably scriptable and it can be adapted to manage any type of unusual material in order to obtain information that most other tool are only fighting for. It makes really easy to keep the code and it can be implemented quickly. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Capture?

The basic training is very important before starting using the Kofax Capture GUI and it has to be enhanced in order to be easier to understand, as it can easily get confusing. Also, when PDFs are supplied by Kofax Capture for acknowledgment of the personality, the results are very unpleasant, as the recognition precision is only 60 percent. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Capture:

Kofax Capture is very useful for companies that are looking for a medium to retrieve text from messages, reports, tablets and faxes. It is ideal as a paper recording in front of the ECM program, in which indexes for each page form are well specified. If you constantly have to deal with higher volumes of research or automated database data entry, Kofax Capture may be a good alternative for you. Review collected by and hosted on G2.com.

What problems is Tungsten Capture solving and how is that benefiting you?

The data we receive from Kofax Capture is applied to a format in all the applications that we created, in order to help backend systems to process, along with the picture in a TIFF or PDF file, to overcome and manage a customized application faster than before. It's very useful as it allows us to be categorized data by vendor, year, paper form and origin. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/tungsten-capture/pricing)

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