The Tune platform is straightforward and can satisfy programs with basic needs. You can't beat the price and what you get for it. The reporting tool provides enough options to get me the information I need to help me manage my programs. The fraud tool is easy and gives me piece of mind knowing that there's one less thing to worry about with regards to optimization. Review collected by and hosted on G2.com.

There are a lot of administrative things that could be improved. I get a lot of requests from legal and accounting teams regarding certain aspects of my program. I find that fulfilling these requests is less than ideal using the current UI of the Tune platform. For example, accounting wants a historical record of payout changes for partners (for auditing purposes). I find that this is hard to provide although I know CJ has a good system to provide that information so I know it is possible. Review collected by and hosted on G2.com.

I like Hasoffers because of how easy it is to set up. Also, most of it is intuitive and most of the affiliates are already familiar and trust this platform. So no need to train them or argue with them about the no of sales.

Other features like Direct Pixel tracking, their API are some of the reasons why I like this tool even more.

Didn't use TunePay yet but one more reason why Affiliates will like this tool and it will make Vendors/Merchants life easier Review collected by and hosted on G2.com.

I wish its integrated with more CRM in in the industry like Infusionsoft, Konnektive, ClickFunnels , Shopify and Fraud tooks like Kount. Right now we need to do extra integration to make these work together. Review collected by and hosted on G2.com.

I like how easy it is to pull reports via spreadsheets to send to partners. I also like how easy it is for partners to sign up. Everything is pretty straight forward for them and it is nice how we can easily send them our sign up link. Approving them and what they do is helpful because things can get done super fast. Review collected by and hosted on G2.com.

I dislike how the chat support is only available 2 days a week. I also dislike how once a pixel is placed, sometimes you have to wait before testing it with a test link. I have ran into this problem before Review collected by and hosted on G2.com.

Any time I have had questions or needed technical support, the TUNE team has been incredibly helpful. We had to set up a couple of integrations, on board over 10 third party vendors and become personally accustomed to the platform. It went about as smoothly as it could have gone. It is quite easy to manage partners and view reports. Review collected by and hosted on G2.com.

One of the major things I wish TUNE had available was an automatically emailed scheduled report. We have processors that grab spreadsheets from emails that integrate them into our internal reports, but with TUNE you need to manually download reports. I also would like to see some easier functionality with the Conversion reports. I'd like to be able to narrow down lead searches by time and partner, and sort by various other parameters that are not currently available. Really in the grand scheme of things these are manageable issues, but fixing them would make the platform even easier to use. Review collected by and hosted on G2.com.

We love the amount of features available on Tune and it’s industry leading uptime.

Also the built in fraud detection is a great help.

Access to account manager is great always on hand. Review collected by and hosted on G2.com.

New features are hard to find at first, and not advertised straight away Review collected by and hosted on G2.com.

A great tool that is simple to use but can accomplish some fairly complex problems. It is a great solution for building an in-house performance marketing program. Review collected by and hosted on G2.com.

Their reporting is a bit limited in terms of how granular you can get. It's impossible to isolate specific sub Id's, which can be frustrating when you're working with large networks. Review collected by and hosted on G2.com.

We love the amount of features available on Tune and it’s industry leading uptime.

Also the built in fraud detection is a great help.

Access to account manager is great always on hand. Review collected by and hosted on G2.com.

Sometimes new features are hard to find at first Review collected by and hosted on G2.com.

The depth and broad capabilities of the platform in managing ambassadors. Also how much information is provided to our partners for tracking their conversions and payouts. Seems like there isn't anything TUNE cannot do. Review collected by and hosted on G2.com.

The platform isn't as intuitive as I'd like. I've had to provide a lot of support and custom video resources to our large team of ambassadors in order for them to be able to navigate their dashboard effectively. Review collected by and hosted on G2.com.

The reporting tools and dashboard is the best. It makes it very easy to narrow in on data that I need to pull or to simply see how performance is looking for certain offers. Review collected by and hosted on G2.com.

Event logs only pull the last 30 days of data. Would be super helpful if this could include an additional 30-60 days. Review collected by and hosted on G2.com.

I like how intuitive, quick and easy the platform is, and also how responsive and helpful the customer support is. Review collected by and hosted on G2.com.

The site is not mobile optimised!

Also I think the support files could use a facelift with maybe adding pics with certain concepts in tracking Review collected by and hosted on G2.com.