SC
Shane C.
President
Small-Business (50 or fewer emp.)
"Comprehensive Solution!"
4.5/5
What do you like best about TUNE?

Tune offers multiple options to create affiliate campaigns and track easily. It's easy to use and the Team at Tune is super responsive anytime a quesiton pops up. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

Affiliate commissions reminders should be sent if payment is late to remind to send. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Affiliate Program Management Team"
5/5
What do you like best about TUNE?

1. Easy to manage: I can control All my offers/brands together.

2. Support Team: I email them and they will reply to me within 1 day. Very helpful. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

Promotions Newsletter: Can OPA SNED promotional opportunities for various festivals to us via newsletter. Sometimes we want to find the chance but it is difficult. If you can provide a summary of promotional opportunities to the merchant, also the contact. That's very helpful. Review collected by and hosted on G2.com.

IO
igor o.
Affiliate Manager
Small-Business (50 or fewer emp.)
"TUNE provides excellent services"
5/5
What do you like best about TUNE?

The Tracking System and the customizable things using the API Review collected by and hosted on G2.com.

What do you dislike about TUNE?

The Billing system is a little bit old type Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Very quick and supportive customer support team"
4.5/5
What do you like best about TUNE?

Account Manager for EMEA team is super supportive and quick with any support in need. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

I guess the platform interface is designed in a bit legacy style but had no issue pulling out report Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great platform"
5/5
What do you like best about TUNE?

Easy to generate report and following the data Review collected by and hosted on G2.com.

What do you dislike about TUNE?

Error message when you generate to much report Review collected by and hosted on G2.com.

Newtorn M.
NM
Newtorn M.
Integration Manager
Mid-Market (51-1000 emp.)
"Best Tracking Platform"
5/5
What do you like best about TUNE?

I like the UI & the UX of the program. The best thing i like about it is its enormous features that enable successful campaigns, mostly tracking online campaigns and conversions for both web & mobile. This tool is mind-blowing and their support team is super active. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

I don't like the fact that Postbacks to affiliates are only fired on approved conversions yet we as a network, its best to have conversions pending and fired to publishers in real time. No need to wait for approval status to be changed since advertisers may take 3weeks to 2months to approve conversions Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"account manager"
3.5/5
What do you like best about TUNE?

the design are very best - simple - colors relax Review collected by and hosted on G2.com.

What do you dislike about TUNE?

not open 2 window at same time- enter on affiliate account and not continue seeing the normal account Review collected by and hosted on G2.com.

OM
Olive M.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Useful tool to carry out the follow-up of the whole marketing process."
4.5/5
What do you like best about TUNE?

Customer service platform is great to provide excellent training to understand how to use the tool in an effective and practical. it gives you very dynamic functions which allows you to keep track of the entire process that involves marketing. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

Some functions are a little limited at the time of handling it because they make it a little difficult to use and manage, is the only inconvenience that had. Review collected by and hosted on G2.com.

CF
Catherine F.
Small-Business (50 or fewer emp.)
"Great tool"
5/5
What do you like best about TUNE?

Tune tracking tool is very efficient, you can customise your reports to have the best vision of your performances. You can track directly your clicks and easily use pixels provided to track your conversions. You can add as many landing pages (URL) as you want, you can create as many partners as you want and you have a perfect overview of each partner results. The tool is powerful and very fast. I am using it for now more than 5 years in different companies and I never saw any bug on it. Tune offers the best price of the market as far as I know. The support is very good too. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

The limit of 100 offers included in the price is the only small bad point I can see on Tune. Review collected by and hosted on G2.com.

George M.
GM
George M.
Advisor
Small-Business (50 or fewer emp.)
"A powerful platform for attribution and customer journeys"
3.5/5
What do you like best about TUNE?

I've used Tune for a variety of products. Most people I've spoken with on the advertising side use them to provide attribution for their campaigns. In that sense it does a good job, but it can be used for much more. What I like best is the level of control you have over every event and where it can be sent to. I can send events to my publishing partners, but I can also send events to my data warehouse for further analysis and correlation to the rest of my data. With that, I'm able to link my customers' journey through my product, towards engagement and revenue generation, and determine where those customers came from. Review collected by and hosted on G2.com.

What do you dislike about TUNE?

I would improve the internal reporting capabilities as well as better seamless integrations with more BI platforms. Review collected by and hosted on G2.com.