1. [Home](https://www.g2.com/) 2. ... 3. [Education Software](https://www.g2.com/categories/education) 4. [K-12 Student Information Systems](https://www.g2.com/categories/k-12-student-information-systems) 5. [TUIO](https://www.g2.com/products/tuio-tuio/reviews) 6. [TUIO Claims vs Evidence](https://www.g2.com/products/tuio-tuio/claims-vs-evidence) # TUIO Claims vs Evidence G2 compares TUIO marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim. Last updated Oct 5, 2026 ## Claim: “Onboarding, a live setup session with a product specialist and unlimited human support for staff and families are included.” Supported by reviews. Relevant reviewers report included onboarding or hands-on setup and consistently responsive human support. However, the reviews do not independently establish the specific extent implied by “unlimited” support. - “quick onboarding session (included for free!)” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11388098) - “I appreciated the hands on on-boarding I received” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10868085) - “they are ALWAYS there for you. They answer back fast and always helpful” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10977132) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “TUIO Professional includes billing and payments, enrollment contracts and registration forms, donations and fundraising, parent communications, attendance and class management, student information forms, GL accounts and custom exports, roles and permissions, tax receipts, and unlimited support for staff and families.” Mixed support from reviews. Reviewers report support for billing, payments, enrollment, forms, donations, student information, roles and permissions, communications, and customer support. However, one reviewer says an attendance option is still a future feature, and the reviews do not establish that every listed capability is included or that support is unlimited. - “The platform automates our invoicing, enrollment, and payment processing seamlessly. I especially love their bank-level security and AWS Shield DDoS protection.It gives us complete peace of mind that parent and student data are safe. The Roles \u0026 Permissions feature lets us control access by staff level.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11388098) - “TUIO is a platform that automates billing, tuition payments, students information management, enrollment in a secured but easier way. It collects all the activity fees and other payments in a very designed way and improves efficiency. This platform also simplifies the fundraising and donation process in a strategic way.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11311674) - “I hope they continue to add features like an attendance option or a progress report option in the future, as that would allow us to complete all of our admin tasks on one platform.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10872967) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “Automate repetitive tasks, save 40+ hrs a month and reduce administrative burdens and costs.” Supported by reviews. Relevant reviewers consistently report automation, time savings, and reduced administrative workload, though the reviews do not establish the specific 40+ hours per month or directly demonstrate reduced costs. - “I was leaving work on time” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/13362806) - “everything is automated” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11368980) - “reduces paperwork, eliminates manual data entry, and decreases administrative loads” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10873843) - “leads to time saving” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10725133) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “Onboarding and unlimited human support for staff and families are included.” Supported by reviews. Relevant reviewers report free onboarding and responsive human support for both staff and parent-side issues. The reviews support the availability and inclusion of these services, though they do not independently establish the specific scope of “unlimited” support. - “quick onboarding session (included for free!)” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11388098) - “they are ALWAYS there for you. They answer back fast and always helpful” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10977132) - “whenever there is any problem from parent side or our side they are one email away and try to help with any issue.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10871031) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “TUIO supports fundraising and donations so schools can manage tuition, fees, and donation activity in one place.” Supported by reviews. Relevant reviewers consistently describe TUIO as simplifying fundraising and donations while centralizing tuition, payments, and activity fees in one place. - “TUIO didn’t just make donations easier; it gave us confidence to focus on our students instead of chasing paper trails.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11697743) - “This platform also simplifies the fundraising and donation process in a strategic way.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11311674) - “Payments, tuition plans, activity fees—parents can see exactly where they stand” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11732532) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “Billing, enrollment, student records, attendance, fundraising and family communication in one place.” Mixed support from reviews. Reviewers report that TUIO centralizes billing, enrollment, student information, fundraising, and family communication, but others specifically say attendance is not yet available and hope it will be added, so evidence is split on the full all-in-one claim. - “TUIO is a platform that automates billing, tuition payments, students information management, enrollment in a secured but easier way. It collects all the activity fees and other payments in a very designed way and improves efficiency. This platform also simplifies the fundraising and donation process in a strategic way.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11311674) - “As a parent I find it quite a simple and user-friendly solution by having seamless communication with schools. It continuously provides real-time updates of school events, important announcements, and payment reminders.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10880967) - “It would be great to be able to accommodate important items such as report cards, attendance etc in the app to make it truly a full SIS.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10978533) - “I hope they continue to add features like an attendance option or a progress report option in the future, as that would allow us to complete all of our admin tasks on one platform.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10872967) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “Take attendance from the class schedule or by hand, set class capacities and schedules, and download attendance reports as PDF or CSV.” Disputed by reviews. Relevant reviewers describe attendance as something the app does not yet accommodate or should add in the future, which conflicts with the claimed attendance functionality. The reviews provide no supporting evidence for taking attendance from schedules or by hand, setting capacities, or downloading attendance reports as PDF or CSV. - “It would be great to be able to accommodate important items such as report cards, attendance etc in the app to make it truly a full SIS.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10978533) - “I hope they continue to add features like an attendance option or a progress report option in the future, as that would allow us to complete all of our admin tasks on one platform.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10872967) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “We partner with top-tier payment processors to ensure your transactions are secure, with no storage of personal or financial information.” Supported by reviews. Relevant reviewers report secure payment processing through trusted gateways and express confidence that financial data is safe; one reviewer specifically says card information is not stored. However, the reviews do not independently establish the processor partnerships as “top-tier” or address whether any personal information is stored. - “payments are processed securely through trusted gateways” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/13193909) - “The system’s bank-level encryption and AWS Shield protection give us real confidence that our data, and our families’ financial details, are safe.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/13193909) - “It doesn’t store card information” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/13173399) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/) ## Claim: “Onboarding includes a live session with a product specialist to configure your programs, billing rules and parent access, and support for migrating key information so your team can launch smoothly.” Supported by reviews. Relevant reviewers describe free or hands-on onboarding, customization support, and a smooth transfer from a previous system. These reviews support the onboarding and migration aspects, although they do not specify every configuration item in the claim. - “But once you go through their quick onboarding session (included for free!), it becomes second nature.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/11388098) - “I appreciated the hands on on-boarding I received, and the easy to use interface to customize my experience to my requirements.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10868085) - “It was a soft transfer over from our old program. By the second year we almost entirely transferred over to using TUIO.” [Read Full Review](https://www.g2.com/products/tuio-tuio/reviews/10881786) Source: [https://tuiopay.com/pricing/](https://tuiopay.com/pricing/)